SeraCare Life Sciences Reviews

Updated April 7, 2015
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SeraCare Life Sciences CEO Charlie Mamrak
Charlie Mamrak
13 Ratings

Employee Reviews

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  1. Fast paced and challenging

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SeraCare Life Sciences

    Pros

    Been working at Seracare since 2012 and have seen lots of changes, mostly for the better. They started a new strategy for the diagnostics industry that has given us a more focused direction. Working on interesting new products for cancer and other areas. We are pushed hard but feel we're making good progress. Management has high expectations but is very open communicating with employees. Lots of chances to learn about new technology, products and customers. I have been given a lot of responsibility and feel that my manager trusts me.

    Cons

    Sometimes communications between headquarters and Gaithersburg could be better. Fast pace and changing priorities can be hard at times. Sometimes conflicts between groups working through changing priorities can be frustrating.

    Advice to Management

    Would be good to have healthy snack options in the vending machines and an exercise romm would be good.

  2. SeraCON-ARTISTS...............

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Milford, MA
    Current Employee - Anonymous Employee in Milford, MA

    I have been working at SeraCare Life Sciences full-time (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Lower level co-workers are generally good people to work with in manufacturing, operations, quality, and materials departments. Many people work here and keep their mouth shut about all of the bad that they witness because they have children, mortgages, families, etc to support and cannot afford to lose their jobs. Unfortunately, even if they open their mouth in protest of what they witness, they are ignored/overlooked in lieu of the protection of those "critically important to the business". Many upper managers are legitimately good people to work for, but are unfortunately unaware of what really goes on in many areas.

    Cons

    Leadership is totally out of touch with lower level employees. They greet everyone daily with their fake smiles and "how are yous??", but in reality they are only focused on getting through their days and meeting their sales and manufacturing goals and profits. So much is covered up in this business, it isn't even funny. I have seen people leave this company under one condition or another, who were absolutely beneficial to operations, but let go because they spoke up about issues in the workplace that needed to be addressed, tried to implement new ideas or technologies, or otherwise "weren't cut out for the business" for various reasons. Most issues arise due to toxic co-workers and the ill effects they have on co-workers who are honest, work hard, and get along well with others. Senior management only cares about you if you work endless overtime and kill yourself for the place, and are unscrupulous in the way they handle their responsibilities. Morale is extremely low. People are grossly overworked, and absolutely underpaid in comparison to other companies. SeraCare is a revolving door with little hope for advancement due to the toxic environment in place.

    Advice to Management

    Interview employees about why the culture is so bad and why morale is so low. You will never retain a workforce that is foundational to your business, but will continue to have a toxic environment operating on skeleton crews, with the occasional addition of new hires or temporary hires that will come and go like busboys in a restaurant. Trust and responsibility is given to those who cannot handle it, but pretend like hell and put up an absolute smoke and mirrors front to show everyone that everything is absolutely outstanding.

  3. Helpful (2)

    The comedy which is SeraCare is NOT a place to seek employment if moving forward in life is you goal. Its a crazy place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Milford, MA
    Former Employee - Anonymous Employee in Milford, MA

    I worked at SeraCare Life Sciences full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Free coffee, easy commute, snow days and random parties with food and drinks provided. Most weekends off and no established break or lunch schedule. This does help with making phone calls and running appointments.

    Cons

    Lets start with pour communication from building to building (there are three) and building C marches their own drum on a daily basis. The work environment is somewhat hostile throughout the company with on going finger pointing and back stabbing. Consistent bad language and disrespect towards women is disgusting, with grown men talk trash when ever a female enters and leaves, also running to the windows to stare at females walking by just to make obscene comments. The buddy system is out of control and room to grow or advance is a laughable matter. Training is done in the worst way, and lacks any structure . Accidents are overlooked or covered up, Breaks are closely monitored for some, while others break almost every hour without issue. If or when an HR employee walks in it becomes a show of smoke and mirrors never allowing them to see the reality going on. What else is a shame is the fact that SeraCare pays three supervisors / managers to oversee nine people. YES 9! Although one person of authority whom lingers around disrupting the work environment with the title of Director is there only to socialize with his buddies and discuss who is drinking what and where after work. All this added in with pour financial compensation creates massive employee turnover throughout the company. SeraCare truly does not care, I would recommend seeking employment elsewhere.

    Advice to Management

    Invest in your employees, review compensation in the industry and get on board. Implement Drug testing to be hired and then random testing on an annual basis (you need this more then you know) Have HR in each building on a regular schedule to visit with employees and be involved. If profits are a concern, why three managers for nine people? Last of all, stop having people post false reviews to make the above issues seem non existent .

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  5. Helpful (3)

    No real company focus other than making profit.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at SeraCare Life Sciences

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The best reason to work here and really the only reason is to not be unemployed. Sometimes they have food at meeting scheduled during lunch hours.

    Cons

    Seracare is a company that makes it painfully obvious that employees have little value. Pay is way below industry average. Their benefits are also subpar and they make no attempt to make new employees (or older ones) to feel vested in the company.
     There is no real quality control in the supposed cGMP laboratory setting; employees rarely follow SOP's and tend to do operations based on memory or personal preference. Management knows how bad working conditions are and make no attempt to change anything. They even started a committee to start posting positive reviews on this site once they found out about all the negative ones. In addition to all that, they routinely violate EPA regulations by dumping human plasma down sink drains which goes right into the Milford city sewer system.

  6. The company was in constant flux with new managers and a new direction every year.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Sales Manager
    Former Employee - Technical Sales Manager

    I worked at SeraCare Life Sciences full-time (more than 10 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Decent product portfolio and offerings for diagnostic companies at a price.

    Cons

    Difficult environment with constant changes year over year and overall confusion within the company. Long term vision not clear and sense of company always for sale.

    Advice to Management

    Be clear on focus and short-term as well as long-term company goals and the path towards those goals.

  7. Helpful (3)

    Very disappointed in my experience here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Milford, MA
    Current Employee - Anonymous Employee in Milford, MA

    I have been working at SeraCare Life Sciences full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Free coffee, free fruit on Wednesdays, lot's of parking, great commute and yummy cookies at company meetings.

    Cons

    Compensation is low and below industry standard. Benefits are mediocre. Paid time off policy lumps sick time and vacation time. Lot's of sick people come to work when they shouldn't. When you get sick you feel like your being punished if you take time off. Management is out of touch with their employees. There is a lot of finger pointing and back stabbing instead of working together to resolve issues. Many mangers don't have a clue about their own departments and will try to impress executives at the expense of their own staff. There is lot's of turn over. The company has lost lot's of hard working talent. Morale is low. Career growth is limited to nonexistent.

  8. Helpful (5)

    Mixed sentiments

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SeraCare Life Sciences full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    SeraCare is a clean place to work, the office spaces and labs are well maintained and cleaned regularly. Headquarters is located off of Rt. 495 away from the main hub of Boston, traffic to and from work is usually light unless a major accident happens. SeraCare has a good handle on work/life balance, vacation and personal days are almost always approved. The company does remarkable work that benefits the biotech and IVD industry. The free coffee and weekly fruit baskets are nice amenities.

    Cons

    Compensation and benefits are not competitive compared to other companies. Political strife is high in senior management. The company made some poor strategic decisions by laying off talented employees which has led current employees to not feel optimistic for the future of the company. The turnover rate of new employees is uncomfortably high. Company procedures lack efficiency.

    Advice to Management

    SeraCare needs to realize that the employees are their greatest asset. The lack of professional development opportunities; seminars, conferences, continuing education and certifications will only hurt the future of the company. Invest in your current pool of employees and show them they are appreciated; promote, train, and reward hardworking individuals not just the ones who conduct meetings all day.

  9. Helpful (3)

    Employees' Hard Work means Nothing. There is really no "CARE" in SeraCare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SeraCare Life Sciences full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Fresh Fruit Wednesday (for as long as that may last). Good stepping stone for someone right out of college.

    Cons

    SeraCare cares little for their hard working employees. No matter how much lower level employees do, it isn't recognized. There are many promises of reward, but those are all empty. "Senior Management" is a joke, moved up the ladder way too quickly. They give too much power to people that can't handle it. Lower level employees are over-worked and underpaid. Anyone who calls the facilities clean obviously hasn't spent time in all areas. According to company core values, Team Building is valued, yet people tear each other down at every opportunity. There is an underlying "vibe" of "every man (or woman, especially woman) for themselves. You can't trust your co-workers. Upper management doesn't take employee concerns seriously, and mid-management advises employees against going to upper management with any issues.

    Advice to Management

    Stop taking employees for granted. Listen to what they have to say. All of your "team building" activities do nothing when you don't have all of the managers on board. When employees are dissuaded from having a sense of camaraderie with their co-workers, there is little room to work as a team.

  10. Great career opportunities!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SeraCare Life Sciences full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I started my career at a very large company, transitioned to a mid-sized firm, and finally accepted my current position with SeraCare. When asked about this employment pattern recently, as it seemed very un-conventional to the person, I said it was because I wanted to find a place where no matter my job title or my role, I had the ability to make an impact on an organization - and that is what I have found at SeraCare.

    Cons

    As with many small companies with immense upside, the environment can often be fast paced and include changes in roles and responsibilities. Additionally, some of the "perks" often associated with large companies may not be available. However, the chance to grow and develop professionally often outweighs what SeraCare lacks elsewhere.

  11. Growing company with bright future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SeraCare Life Sciences full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    SeraCare Life Sciences is an exciting place to work. The company is small giving it the ability to adapt and implement change quickly. This is definitely refreshing after working for large companies throughout my career. From my experience, large companies struggle to implement change quickly and tend to have too much bureaucracy making many processes inefficient.

    Leadership is committed to making SeraCare an employer of choice for top talent. In the past, employees were afraid to be honest and speak their mind but this is changing. Leadership is now encouraging employee to speak up and is listening to staff. I have been with SeraCare for only a few months and have seen a lot of positive changes with more changes to come.

    The culture is friendly and hardworking with a strong sense of comradery. Employees work well together and treat each other with respect. Unlike other companies, SeraCare has “working” directors who are not afraid to roll-up their sleeves and do the dirty work. At some companies, senior managers sometimes feel they are “above” the general staff but this is not the case at SeraCare.

    Last but not least, I believe in the mission at SeraCare in improving quality of life through the understanding of diseases. It is important for me to know my work is ultimately helping people by better understanding diseases. This motivates me every day.

    Cons

    Some policies and benefits are not up to par with larger companies. The 401K match is minimal and some HR policies could be improved, specifically sick time. SeraCare combines vacation time with sick time. This discourages employees from staying home when sick because they don’t want to lose time planned for vacations. When employees go to work sick they can get others sick and this becomes a domino effect.

    Advice to Management

    Compare current policies (HR and benefits) to policies of other leading companies in the industry. Consider increasing the 401K match. Separating sick time from vacation time would promote a healthier workplace. Having a flexible work schedule would be effective in retaining and attracting top talent. An individual’s work and accomplishments should be the focus, not the time one arrives to work or how late they stay.

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