Serco, Inc. Reviews

Updated August 31, 2015
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2.9
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Recommend to a friend
Approve of CEO
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Daniel Allen
4 Ratings

Pros
  • They try to promote a good work/life balance, but really it depends on project (in 9 reviews)

  • Great pay, great opportunites for advancement (in 8 reviews)

Cons
  • Lack of communication between the Army IMCOM and Serco in developing guiding policies and implementation processes (in 7 reviews)

  • Little to no room for advancement, which means getting on the day shift could take several years (in 6 reviews)

More Pros and Cons

268 Employee Reviews

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  1. Technical lead

    Current Employee - Technical Lead
    Current Employee - Technical Lead

    I have been working at Serco, Inc. full-time (More than a year)

    Pros

    Flexible, good opertounities for growth

    Cons

    Cube farm, in Reston, insurance not great


  2. GENERAL CLERK III

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Clerk III in Lawton, OK
    Former Employee - General Clerk III in Lawton, OK
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great benefits, salary, supervisor, fellow employees, and very easy job.

    Cons

    Job can be boring at times; management needs improvement

    Advice to Management

    Treat people better; pay them on inclement weather if they can't come to work or have to be released early from work; pay them overtme pay.


  3. Loved The Company ...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Specialist in Leesburg, VA
    Former Employee - Marketing Specialist in Leesburg, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Serco, Inc. (More than 5 years)

    Pros

    Hired on with a great management team, promoting my growth. Was respected by the entire Senior Leadership team.

    Cons

    Government contractor. Loss of contracts = replacement and layoffs of senior management, which dwindled down to me.

    Advice to Management

    Replacing seasoned employees with "cheaper" unskilled people leads to the loss of corporate intellectual capital, as well as low morale.


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  5. Ok Salary

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Serco, Inc. full-time

    Pros

    Work environment and the employees are committed

    Cons

    None so far, will update

    Advice to Management

    None


  6. It's okay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Serco, Inc. full-time

    Pros

    the pay is good it's good for lawton

    Cons

    hours stink, no flexible for student workers

    Advice to Management

    flexibility for student workers


  7. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fleet Manager in Fairborn, OH
    Former Employee - Fleet Manager in Fairborn, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Serco, Inc. (More than 5 years)

    Pros

    The management were some of the best in the business. I enjoy working with smart people it makes a difference. Always a challenge. Great pay.

    Cons

    This was a 24/7 job though it was supposed to be 9-5.


  8. psychotherapist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Director
    Current Employee - Project Director
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great benefits, good opportunity for advancement, international company

    Cons

    non-negotiable salaries, overly structured work environment, micromanagement

    Advice to Management

    flexibility in salary ranges


  9. Serco

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Clerk I in Kansas City, MO
    Former Employee - General Clerk I in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Serco, Inc. (Less than a year)

    Pros

    It pays well and it's easy work. The hours are great as well and there's nothing but nice people.

    Cons

    They have a real strict attendance policy. Even though they try to work with you, you can't predict emergencies.


  10. Stepping stone job opportunity. Pay way too low for requiring a Masters degree.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Career Counselor in Fort Campbell, KY
    Current Employee - Career Counselor in Fort Campbell, KY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Serco, Inc. full-time (More than a year)

    Pros

    Great opportunity to interact with employers from all over the country.

    Cons

    Weak management that allows office gossip and favoritism to ruin morale. Needs more interaction from Sr. leadership.

    Advice to Management

    Needs to be more in tuned site manager's weaknesses and behavior.


  11. Black hole

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fargo, ND
    Current Employee - Anonymous Employee in Fargo, ND
    Doesn't Recommend
    Negative Outlook

    Pros

    You get to learn a lot.

    Cons

    No opportunities for advancement. Possible 14 cent raise per year.



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