Serco

www.serco.in
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Serco Reviews

Updated February 27, 2015
Updated February 27, 2015
112 Reviews
2.8
112 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Serco CEO, AMEA Bhupender Singh
Bhupender Singh
26 Ratings

Review Highlights

Pros
  • Good work environment and employee welfare (in 4 reviews)

  • I really didn't think it was great place (in 3 reviews)


Cons
  • No work life balance, late sittings (in 3 reviews)

  • Weak / blind senior management to the problem of employees (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Serco

    Pros

    Work from home easy going style never out of touch with you

    Cons

    You must be a self motivated person you can't bluff through things

    Advice to ManagementAdvice

    Teach consistent

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Company cares for employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Serco

    Pros

    The benefits are good. Workable

    Cons

    The company needs to improve in Communication

  3.  

    Strict and Steady

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Serco

    Pros

    We all like to get a pay check

    Cons

    Still a work in progress on some contracts

    Advice to ManagementAdvice

    Hire adults and treat them that way

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Poor Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Air Traffic Control Specialist in San Diego, CA
    Former Contractor - Air Traffic Control Specialist in San Diego, CA

    I worked at Serco as a contractor (less than a year)

    Pros

    Nice hourly Wage and overtime. Numerous locations.

    Cons

    I resigned due to incompetent senior leadership. Do as I say not as i Do mentality. Terrible benefits, Management lacks foresight and targets certain employees for termination. Not me personally but I witnessed it. They are definitely anti-union which could be good or bad depending on your view. Cut Throat company that sacrifices air safety for cost. Do more with less. No time off, no vacation due to lack of manning.

    Advice to ManagementAdvice

    Walk the Walk, Get educated, fire unproductive leaders

    Doesn't Recommend
    Neutral Outlook
  6.  

    ACAP Counselor, Serco Contractor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Career Counselor in Colorado Springs, CO
    Current Employee - Career Counselor in Colorado Springs, CO

    I have been working at Serco

    Pros

    Amazing Co-workers, rewarding working with transitioning soldiers

    Cons

    Pay is way too low

    Advice to ManagementAdvice

    Needs better communication

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounting in Reston, VA
    Former Employee - Accounting in Reston, VA

    I worked at Serco full-time (more than 3 years)

    Pros

    Fast paced. Aggressive goals

    Cons

    Reporting to the uk parent

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Overall ok experience. Needs to allow more wiggle room to match federal days off.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Serco

    Pros

    Assistance transitioning servicemembers and their families is quite rewarding

    Cons

    The pay and raised received for the type of education required for the position is insulting.

    Advice to ManagementAdvice

    Offer more incentives for pay increase, better vacation time, flex schedules; this would help with the high turn-over rate.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Gave you 6 yrs for nothing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Serco

    Pros

    Good hours, made friends, weekends off

    Cons

    Favoritism, bad supervisor, child like atmosphere

    Advice to ManagementAdvice

    Rehire good people, if someone leaves notice and leaves on good terms they should be rehired

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Very interesting and disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Community Support in Reston, VA
    Current Employee - Community Support in Reston, VA

    I have been working at Serco

    Pros

    Ability to telecommute and make own hours

    Cons

    Communication is poor and need better training

    Advice to ManagementAdvice

    Properly communicate with subordinates so they can plan accordingly

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    No

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Serco

    Pros

    Easy work to do there

    Cons

    Boring won't advance within the company very strict on rules

    Advice to ManagementAdvice

    Loosen up on your employees. Rules are great high school is not

    Doesn't Recommend
    Negative Outlook

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