Service Corporation International

www.sci-corp.com
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Service Corporation International Reviews

Updated April 22, 2015
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2.2
226 Reviews
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Service Corporation International President, CEO, and Director Thomas L. Ryan
Thomas L. Ryan
97 Ratings

Pros
  • Truly focused on serving families at a time of need (in 13 reviews)

  • Helping families pre-arrange their services is a gratifying job (in 16 reviews)

Cons
  • I was told the job was a base salary of minimum wage plus commissions (in 11 reviews)

  • In the field, long hours, holidays have to be covered, a lot of detail which can make for stress (in 10 reviews)

More Pros and Cons

Employee Reviews

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  1. Helpful (1)

    Not for everyone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Service Corporation International

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    You'll feel great helping people. Once you make a sale you may make some money

    Cons

    Kind of sketchy how the can pay you an hourly rate than take it walkway after you make a commission, even overtime. There has to be something illegal about this.

  2. Helping families, great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ

    I have been working at Service Corporation International full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Rewarding job, helping families and get paid to do it. Stable industry, very good commission plan and treat employees well, since they have great management. Good benefits., growth opportunity as well if you are good at sales.

    Cons

    Variety of hours since some families work 8 to 5

  3. Helpful (1)

    Too much backend paperwork...impedes the sales process

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Family Counselor in Tucker, GA
    Former Employee - Family Counselor in Tucker, GA

    I worked at Service Corporation International full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    People need to have this done

    Cons

    Too much backend paperwork...impedes the sales process

    Advice to Management

    Hire more office people so that salespeople can be salespeople.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    I only worked briefly as a contractor.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Freelancer - Consultant in Jefferson, LA
    Former Freelancer - Consultant in Jefferson, LA

    I worked at Service Corporation International (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    They are the largest owner of funeral homes and cemeteries in North America. There are plenty of opportunities for funeral directors, embalmers, counselors, cemetery workers, etc.

    Cons

    Many good employees from companies that were acquired by SCI are leaving. Why, I cannot say. This tells me that the corporate culture needs some work.

    Advice to Management

    Do not discard the great talent that you have. If you hire people with minimum qualifications, low-balling their pay, you are setting yourself up for a departure of productive talent.

  6. Helpful (2)

    FSC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - FSC
    Former Employee - FSC

    I worked at Service Corporation International full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    * flexible schedule
    * meeting and helping families
    * our location has/had amazing staff
    * money is great when reaching quota

    Cons

    * Corporation is only concerned with the bottom line
    * High Pressure SALES (literally told do not accept no - close the deal)
    * with corporate changes it was hard to continue to reach quota

    Advice to Management

    What do you stand for?
    Greed will be your downfall (families first). Pressuring a family gains you a bad reputation and word travels fast.

  7. Helpful (1)

    General Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - GENERAL SALES MANAGER
    Current Employee - GENERAL SALES MANAGER

    I have been working at Service Corporation International full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    As an employee you have access to services offered by the company for yourself and immediate family members at discounts.

    Cons

    Constant change with little training and expectations and requirements are beyond reality.

    Advice to Management

    Be a little more in touch with employees and the activities required to do their jobs.

  8. Helpful (1)

    Funeral director Preneed Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Funeral Director Preneed
    Current Employee - Funeral Director Preneed

    I have been working at Service Corporation International

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Flexible hours and many locations to choose from. Some awesome people work for this company

    Cons

    MIMINUM WAGE plus commission creates too much pressure to sell. The management expects you to act like a full funeral director by sitting in on at need arrangements, follow up visits, all to be paid minimum wage for all that effort. Commission plan was redone to make it pretty impossible to make a living. People leave after a year or two and they lose some excellent funeral directors in this job because you can't make a living wage. There is a push for customer service but the locations are so poorly staffed that it is impossible to give people the attention they deserve. It's sad to see. Do NOT take a sales job. You will have too much pressure, too many repetitive conference calls and reports and you won't be able to afford gas.

    Advice to Management

    Pay your licensed professionals appropriately. We are not retail salespeople with no education or experience

  9. Helpful (1)

    Their values are very questionable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at Service Corporation International

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    If you are part of sales or management your bonuses are great

    Cons

    It's like a family, a dysfunctional family.

  10. Helpful (2)

    Satellite offices are quiet and more able to focus on families

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Service Corporation International

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Ability to help families in need

    Cons

    Some politics for those that pay attention

    Advice to Management

    Integrity of local company history is very important before bought by SCI

  11. Helpful (1)

    Don't look, don't walk, RUN. from these greedy Monsters!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Family Service Counselor in Atlanta, GA
    Current Employee - Family Service Counselor in Atlanta, GA

    I have been working at Service Corporation International full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    you have a heart and meet with families your good at that but not one penny will you be paid for all the paper work, stress and time spent. this is where your giving them hours upon hours of free labor you are SALES! that's where your paid, but your required to do that too. complain? dint waste your time.

    Cons

    Mist unethical, devious, pay scale I have ever seen. in a large corp. they lie during interviews, they lie once you start no one knows the real scheme, you'll never understand your pay checks ever!! jyst know whatever you sell they take a piece of it to build a bank of 2500.00 in some account of your money..get it? when you have a poor month or pay period you pay yourself from your bank and they hold it for one year should you leave and must be requested in writing on the 12 month or you forfeit it completely. you'll work and live there we worked 38 days straight. I wish department of labor really went after them

    Advice to Management

    stop being greedyinsters put the dignity into his you treat your staff but you won't your too busy raping these poor families.

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