Service Corporation International

www.sci-corp.com
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Service Corporation International Reviews

Updated June 30, 2015
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2.1
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Recommend to a friend
Approve of CEO
Service Corporation International President, CEO, and Director Thomas L. Ryan
Thomas L. Ryan
104 Ratings

Pros
  • Helping families in their time of need (in 13 reviews)

  • Helping families pre-arrange their services is a gratifying job (in 16 reviews)

Cons
  • I was told the job was a base salary of minimum wage plus commissions (in 11 reviews)

  • In the field, long hours, holidays have to be covered, a lot of detail which can make for stress (in 10 reviews)

More Pros and Cons

244 Employee Reviews

Sort: Popular Rating Date
  1. Sales management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Sales in Colorado Springs, CO
    Former Employee - Director of Sales in Colorado Springs, CO

    I worked at Service Corporation International full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Virtuous, necessary and very organized.

    Cons

    Some markets better than others.

    Advice to Management

    Vary the requirements based on the location. Keep the concepts the same...they are brilliant


  2. Large Corporation but small business feel

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager in Fulton, MO
    Current Employee - Office Manager in Fulton, MO

    I have been working at Service Corporation International full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    For the most part, each location is ran like a small business with standard corporate checks and balances thrown in to follow Sox as well as other legal obligations. Also opportunity to move with the company if needed.

    Cons

    Entry level salary is low and hard to advance your career beyond a few steps pass the entry level unless you can obtain your funeral directors license.

    Advice to Management

    Your best future General Managers will come from the administration department. Find away to get them licensed as a funeral director so they can advance rather than promoting a funeral director who has no business knowledge.


  3. Helpful (1)

    Happy I joined this team!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Gladstone, MO
    Current Employee - Sales Manager in Gladstone, MO

    I have been working at Service Corporation International full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Amazing benefits and advancement opportunity

    Cons

    The AC doesn't work as well as it should


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Stay Away From SCI.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Professional in Oak Lawn, IL
    Former Employee - Sales Professional in Oak Lawn, IL

    I worked at Service Corporation International full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good if you are desperate for a job and cannot find anything else.

    Cons

    The hiring process is VERY POLITICAL!

    Advice to Management

    Forget about being a Manager and go back to selling cars!


  6. Helpful (3)

    sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pennsylvania in Beaver Falls, PA
    Former Employee - Pennsylvania in Beaver Falls, PA

    I worked at Service Corporation International full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    good employer, great bonuses, great job satisfaction helping people, very detail oriented, great co-workers, some limited chance for promotion if professional

    Cons

    really, really really bad compensation plan, middle management has an is entirely dis-connected from the evry day operatiopns, has absolutely no clue what representatives actually had to accomplish on an evry day level.

    Advice to Management

    Get real -change compensation plan back to what it was 3 years ago


  7. Helpful (1)

    Family Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Family Service Counselor in New Orleans, LA
    Current Employee - Family Service Counselor in New Orleans, LA

    I have been working at Service Corporation International

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    none, maybe free parking. Employees are ALL miserable.

    Cons

    run! will never make enough money

    Advice to Management

    Listen to employees.


  8. Helpful (3)

    Recruiter

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter in River Ridge, LA
    Former Employee - Recruiter in River Ridge, LA

    I worked at Service Corporation International full-time (More than 3 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    no supervision and never had to do any work

    Cons

    never had any work to do
    no flex time with work and home life or kids!
    no communication
    no policies or procedures
    high turnover of upper management

    Advice to Management

    do not choose which employees you like better and then make it obvious. Pay based on experience, not location. Higher upper management that will stay longer than 6 months.


  9. Helpful (3)

    Poor communication amongst management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pre-planning Advisor in Houston, TX
    Former Employee - Pre-planning Advisor in Houston, TX

    I worked at Service Corporation International full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great helpful co-workers! After your license actually comes in, with a lot of blood, sweat and tears, the potential to make great money is actually there. But kiss your personal life goodbye.

    Cons

    You will get conflicting answers to the same question from different managers.
    Many salespeople are micromanaged and watched over like children.

    You cannot make any commission on a contract until you have your license. Which the paperwork for getting your license tends to be sent it late by upper management. It can take up to 4-6 weeks to even get your license. So the later they wait to send in your paperwork, the longer it will hold you up on getting your license.

    Even before you get your license, you are pushed hard to get leads and set appointments with those leads even though you won't get any commission off of it. The commission goes to someone who already has their license. You get a small "finders" fee.

    Advice to Management

    Consider putting a base salary in place. Instead of straight commission. Your turnover rate will be reduced dramatically.


  10. Helpful (2)

    SENOIR EMBLMER 18 YEARS. EXPERIENCE

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Embalmer in Atlanta, GA
    Current Employee - Senior Embalmer in Atlanta, GA

    I have been working at Service Corporation International full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You get lots if time off,a regular. Schedule, and decent pay

    Cons

    Once you prove you are really good at your job it is almost. Impossible to advance to a better paying job title

    Advice to Management

    It would be nice to have an even playing field....don't just advance non licensed employees


  11. Helpful (2)

    Some of the best opportunities here

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Family Service Counselor in Westminster, CA
    Former Employee - Family Service Counselor in Westminster, CA

    I worked at Service Corporation International full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Tremendous commission rate and bonus package.

    Cons

    Management bureaucracy you must avoid.

    Advice to Management

    Treat everyone equally.



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