Service Corporation International Reviews

Updated July 28, 2015
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Service Corporation International President, CEO, and Director Thomas L. Ryan
Thomas L. Ryan
114 Ratings

Pros
  • Helping families in their time of need (in 13 reviews)

  • Helping families pre-arrange their services is a gratifying job (in 16 reviews)

Cons
  • I was told the job was a base salary of minimum wage plus commissions (in 11 reviews)

  • In the field, long hours, holidays have to be covered, a lot of detail which can make for stress (in 10 reviews)

More Pros and Cons

264 Employee Reviews

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  1. Helpful (1)

    Funeral Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Funeral Director in Grand Rapids, MI
    Former Employee - Funeral Director in Grand Rapids, MI

    I worked at Service Corporation International

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great company to work for. Good benefits too. Always busy. Company would often buy lunch for all employees.

    Cons

    Often long hours, but that is to be expected in this industry. Managers often don't listen to their staff. Need to have better communication.

    Advice to Management

    I would take time to listen to your employees. Many have great ideas that are just waiting to be heard.


  2. Helpful (4)

    Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Service Corporation International full-time

    Pros

    Excellent systems have been set up at the Corporate level for customer care.

    Cons

    Antiquated sales practices. Not keeping up with changing market demand.

    Advice to Management

    Adapt your sales model to changing demand.


  3. Helpful (2)

    Traditional Company Trying to Modernize

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Service Corporation International full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The field operations associates (those working at funeral homes and cemeteries) are genuinely nice, friendly, helpful and a pleasure to work with.

    Cons

    There are more opportunities for advancement and upward mobility for funeral professionals; not as many opportunities for growth for corporate associates. The sales team has high turnover.

    Advice to Management

    Require management/growth leadership training for ALL managers and above, no matter the stage of one's career or level of one's education.


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  5. We all need this.

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Miami, FL
    Current Employee - Sales Manager in Miami, FL

    I have been working at Service Corporation International full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    This business will never go away....demographics.

    Cons

    People don't like purchasing these products and services but have to.

    Advice to Management

    Pay more.


  6. Helpful (2)

    Funeral assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Funeral Assistant
    Current Employee - Funeral Assistant

    I have been working at Service Corporation International

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Good people to work with lots of experience gained and good professional management

    Cons

    Corporate is ALWAYS changing their policys rules and regulations its almost ridiculous


  7. Helpful (2)

    Funeral Service Attendant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Service Corporation International

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Some of the best reasons to work at Service Corporation International- flexible hours, Lots of positions to switch to if your current situation is not working for you.

    Cons

    Because it is a corporation, some things get lost in the "big business" feel and TONS of paper work to cover everyones butts in case something were to happen.


  8. Helpful (3)

    Decent Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Service Corporation International full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Operational management are fantastic individuals, their passion is contagious. Strong values. Flexible work shifts. Resources are offered if needed.

    Cons

    Pay is low. Benefits are very expensive. High turn-over at all levels within the Corporate Office. No incentives for hard workers. Some managers practice "Do as I say, not as I do."

    Advice to Management

    Genuinely appreciate employees and be fair. Do more to foster a creative environment. Favoritism is not a good business practice.


  9. Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Service Corporation International full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Truly doing good work that matters in the scheme of things

    Cons

    Can take too long to accomplish tasks with bureaucracy

    Advice to Management

    Be consistent. Continue to strive to be the best employer possible!


  10. Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Counselor in Charlotte, NC
    Former Employee - Sales Counselor in Charlotte, NC

    I worked at Service Corporation International full-time

    Pros

    Good people to work with on local level, continuous training

    Cons

    None that I can think of


  11. Helpful (5)

    IT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wireless Manager in Houston, TX
    Former Employee - Wireless Manager in Houston, TX

    I worked at Service Corporation International (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    SCi IT offers 9/80, (flex Fridays)

    Cons

    No communication between management and employees. Projects are suggested, planned and discarded without explanation.

    Advice to Management

    Put a noun and a verb together occasionally, even if via email to update team on plans. Urge Employees to make suggestions to streamline workflow. It appears 2-3 managers decide things that are then dropped for unknown reasons. If you are in the clique, you might find out months later what happened..



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