Service Systems Associates

  www.kmssa.com
  www.kmssa.com
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Service Systems Associates Reviews

Updated August 11, 2014
Updated August 11, 2014
12 Reviews
2.5
12 Reviews
Rating Trends

Recommend to a friend
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Timothy L. Brantley
2 Ratings

Employee Reviews

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  1.  

    SSA can be a welcome partner if you accept and participate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at Service Systems Associates full-time for more than a year

    Pros

    Autonomy - Do your job well you will have minimal oversight

    Cons

    training may be insufficient. could be more thoughtful about the difficulty of transitions.

    Advice to ManagementAdvice

    straightforward expectations, good training manual, more collaboration with others in similar positions.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Favoritism runs Rampant !! Management the most unprofessional ever witnessed in my life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Service Systems Associates full-time

    Pros

    If you are Lazy you will fit in. The management will like you if you have no interest in climbing the ladder, they don't want anyone who may challenge their ridiculous positions. Also room mates and friends to the management should apply. All you will be responsible for is punching in.

    Cons

    TOP management will yell at you in front of customers and fellow employees during a food rush. Other management is a joke. They are the pets and favorites for reasons that have nothing to do with their work ethic. Favoritism runs rampant. People get promotions based purely on management having a crush on certain employees. Zero professionalism. Your fellow employees will be friends of friends REGARDLESS of their work ethic. If you are a strong worker be prepared to be responsible for the majority of the work, as the other workers are not expected to work. Management will pick and choose who works where out of favoritism, not for the better of the company and from the other reviews here it seems to be a pattern within the company, do yourself a favor if you want a career in food service move on from here.

    Advice to ManagementAdvice

    Investigate upper management, ask WHY do they have these positions, send them to school to take a course in management 101. The basics like law suits against discrimination, how favoritism breeds resentment and how a managers job is to create a team atmosphere, NOT to keep employees against each other for your own benefit.

    Doesn't Recommend
    Negative Outlook
  3.  

    Fun first job, but very hot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Service Systems Associates

    Pros

    Food
    Meeting New People
    Variety of jobs to do
    Simple and easy direct deposit

    Cons

    Very hot in the summer
    only allowed to wear pants
    management shows favoritism
    constant scheduling errors

    No opinion of CEO
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  5.  

    Not enough hours

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Service Systems Associates

    Pros

    Working at the zoo is awesome, fun atmosphere, easy job

    Cons

    Only working weekends, not enough hours

    Advice to ManagementAdvice

    Spread around the hours more instead of just giving weekday hours to older employees

  6.  

    Horrible conditions, Worse Managers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cook  in  San Francisco, CA
    Current Employee - Cook in San Francisco, CA

    I have been working at Service Systems Associates part-time for less than a year

    Pros

    Fun people to work with.

    Cons

    Horrible managers, horrible decisions. No supplies. Treated like slaves and if you speak up they will cut your hours despite hurting the other employees around. They do NOT create a healthy work environment for employees.

    Advice to ManagementAdvice

    Take management classes.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Assistant retail manager for Service Systems Associates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Retail Manager  in  Pittsburgh, PA
    Former Employee - Assistant Retail Manager in Pittsburgh, PA

    I worked at Service Systems Associates full-time for more than 3 years

    Pros

    Fun work environment, good staff

    Cons

    Compensation not equal to amount of work done

    Doesn't Recommend
    Neutral Outlook
  8.  

    Awesome.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Fort Wayne, IN
    Current Employee - Sales Associate in Fort Wayne, IN

    I have been working at Service Systems Associates part-time for more than a year

    Pros

    Great training. Always a fun environment. Set me up to be very prepared to work other places.

    Cons

    None that I can pin point that directly effects the business as a whole.

    Recommends
    Neutral Outlook
  9.  

    Very disappointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Royal Oak, MI
    Current Employee - Anonymous Employee in Royal Oak, MI

    I have been working at Service Systems Associates

    Pros

    They start off with a good salary and are willing to give you a lot of hours.

    Cons

    Management is very unstable and immature where I worked. Poor communicators and I felt as though it was our goal as a retail team to rip off the customers instead of help them or provide the best items.

    Advice to ManagementAdvice

    Need to revamp the system and hire a competent management.

  10.  

    nepotism,To many bosses, never Consistent always making changes potion sizes, rules not same for everyone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Denver, CO
    Former Employee - Anonymous Employee in Denver, CO

    I worked at Service Systems Associates

    Pros

    The venue you work at zoo's ...Your lunch cost is low.

    Cons

    To many bosses all telling you something different .poor training , hot uniforms, nepotism ,poor wages and benefits ,it's all about the dollar .

    Advice to ManagementAdvice

    More training , Value your employees. Find mangers that care about you company

    Doesn't Recommend
  11.  

    Not great, but its work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Retain Cashier  in  Detroit, MI
    Former Employee - Retain Cashier in Detroit, MI

    I worked at Service Systems Associates

    Pros

    The upside of working for SSA is that its pretty open. If you are remotely qualified, they will find a job for you. This is nice in the Detroit economy, as it can be difficult for teens to find work.

    Cons

    The pay is pretty low. Starting out, you can expect to be making the legal minimum wage. Although i have heard that it gets better as you come back for more years.

    Advice to ManagementAdvice

    More clarity about times. Scheduling can be notoriously unreliable and that makes it difficult to have another job. Also, you have to really fight to get enough hours to make decent money.

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