ServiceLink Reviews

Updated April 19, 2015
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2.0
141 Reviews
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Chris Azur
44 Ratings

Pros
  • Casual dress code and free parking (in 10 reviews)

  • Pretty laid-back, easy dress code, great little kitchen, job wasn't back, and chances to earn more with overtime (in 7 reviews)

Cons
  • Constantly changing expectations from upper management (in 11 reviews)

  • No raises, excessive mandatory overtime and zero career path (in 7 reviews)

More Pros and Cons

Employee Reviews

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  1. Accounting Receivable/Payable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounting Receivable/Payable in Irvine, CA
    Former Employee - Accounting Receivable/Payable in Irvine, CA

    I worked at ServiceLink full-time (More than 8 years)

    Pros

    Account Receivable upload . Review and make adjustment in order to balance, check figures, correcting General Ledger, invoice numbers.
    Account Payable processed and maintain . Review all invoices, matching invoices to checks

    Cons

    Make notes, stress attention to detail, accuracy and correct procedure

  2. Helpful (2)

    REO Closing Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ServiceLink

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Fairly laid back environment. Casual dress was a nice perk.

    Cons

    I was actually yelled at for talking to one of my fellow employees even though it didn't cause an issues with my productivity. Could definitely make more of an effort on employee relations.

    Advice to Management

    Listen to your employees and try and make the work environment more welcoming.

  3. Helpful (2)

    Reality different from offers .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Asset Manager in Dallas, TX
    Current Employee - Asset Manager in Dallas, TX

    I have been working at ServiceLink full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Solid company long time in the business.

    Cons

    The company does not keep their word when offered bonuses and rewards after you achieved the individuals and team goals. Management lies to keep employees until they secure the business for other company location and announce they will close our doors.

    Advice to Management

    When you do not keep your word but you get what you need from your team , next time when you offer rewards to the people that you depend on to get your own numbers, they will be less and less willing to give you all . They will not trust you as their manager anymore .

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Right Direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations in Pittsburgh, PA
    Current Employee - Operations in Pittsburgh, PA

    I have been working at ServiceLink

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    ServiceLink has some work to do, but they are definitely headed in the right direction.

    Cons

    Work-Life Balance, Opportunity for promotion is possible but difficult. Definitely operates on a "Class system" based on Job Title.

    Advice to Management

    Keep employees in mind. Remember that people are taking a risk by trusting that you will come through with your future goals.

  6. Poor Processes and Organization. Good as a Starter Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Analyst in Virginia Beach, VA
    Former Employee - Data Analyst in Virginia Beach, VA

    I worked at ServiceLink full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    LoanCare has a small company feel, and the people are friendly, and the training was great.
    Good place for someone first entering the business world. It can help develop skill for those needing experience on their resume.

    Cons

    Lack of processes in place. The indecisiveness of a employees job function as directed (or lack of) by management, missing processes and department contacts to resolve simple problems, and blind spots of daily operations because a lack of reporting. This all creates at times a adversarial work environment between departments and with clients because of the lack of accountability this affords groups and employees at LoanCare.

    Advice to Management

    Some of the management needs to work at treating employees with respect, the "tough guy" approach is not motivating. They need to embrace technology, and create processes for even basic functions.

  7. Helpful (1)

    Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ServiceLink

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    I have some of the most talented staff in the industry, they are the ones who make it all happen

    Cons

    Unfortunately I have to echo most of what is written here on Glass Door. The latest maneuver was to announce that the annual reviews and raises for exempt employees would be delayed slightly from the normal December review time that historically had a January 1 effective date. HR said they were "revising the forms" In March HR instructed that the same forms with no changes were to be used, but now raises would be effective the end of March with no retroactive pay, resulting in all exempt employees (hundreds and hundreds of people affected) in losing 3 months of their raise amount. This is SO typical of executive leadership, they only care about the month to month profit margins. If we are to miss our margin even slightly we are instructed to fire people immediately. No long term strategy other than monthly margins. Terrible place to work, there are much better options out there - take them.

    Advice to Management

    Chris Azur, haven't seen your face for years. How about caring about the staff that actually earns the profits for you and FNF?

  8. Great people make all the difference.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - California in Irvine, CA
    Former Employee - California in Irvine, CA

    I worked at ServiceLink full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The leadership is strong at ServiceLink, forward thinking, fair, and willing to take calculated risks. Most people I've worked with has been positive, friendly, and genuinely committed to achievement. Office politics are pretty minimal.

    Cons

    Could give more consideration to the daily work environment. Office space is average, but office cubicles and chairs are pretty shoddy.

    Advice to Management

    Modest investments in office environment is in order. More transparency on business strategy and challenges would enable the team to better align its work to the big-picture goals.

  9. Helpful (2)

    Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ServiceLink full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    If you're in the management "in crowd", your opportunities are limitless.

    Cons

    The company was bought out, and everything has gone downhill. Clients are unhappy, employees are unhappy. Promises are made, and delivery comes short. Everything is political. And most of the management won't promote from within, out of fear that they will be out-shined.

    Advice to Management

    Get a life. Seriously. I was in management, and my employees were happy, because I valued them and respected them. I passed power to them. I wasn't afraid to challenge and be challenged. Treat them as adults.

  10. Helpful (2)

    Horrible company!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at ServiceLink full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are no pros for this company.

    Cons

    They will do massive hiring then lay you off. Operations team in Pittsburgh are ran by incompetent managers. Be ready to try to keep up with their politics...but by the time you figure out all your enemies, your out the door without a severence package unless your in the circle.

    Advice to Management

    Put people who actually has the working experience in management positions, not just people who come from retail department stores.

  11. It pays the bills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Staff Appraiser in Pittsburgh, PA
    Former Employee - Staff Appraiser in Pittsburgh, PA

    I worked at ServiceLink full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Steady Pay, Snacks, Big Parking Lot

    Cons

    What you would expect from a company in a hyper-competitive information business.

    Advice to Management

    I think they know the deal already

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