ServiceMaster Reviews

Updated August 25, 2015
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3.3
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Recommend to a friend
Approve of CEO
ServiceMaster CEO Robert Gillette
Robert Gillette
37 Ratings

Pros
  • Never overworked - work life balance (in 7 reviews)

  • A very laid back atmosphere, not a lot of challenges (in 4 reviews)

Cons
  • Limited paid time off, sometimes long hours (but the bonus structure was nice when (in 6 reviews)

  • Corporate is not well organized and the changing of very senior management doesn't help with stability (in 6 reviews)

More Pros and Cons

142 Employee Reviews

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  1. Good place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Janitor in Menasha, WI
    Former Employee - Janitor in Menasha, WI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at ServiceMaster part-time (Less than a year)

    Pros

    Friendly people. Work is clear cut and work environments are usually quiet. Steady work that can be delegated as a team or you can chose to kind of do the same thing every day if you like that.

    Cons

    Sometimes you have to do a lot of work if someone else does not show up. It can make for really long nights if you don't have stable crew members.

    Advice to Management

    Management is great. These guys are the best. Working management and behind the desk. Fox Valley area rocks. These people get the job done right.


  2. Pros & Cons

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internship in Saint Louis, MO
    Former Employee - Internship in Saint Louis, MO
    Recommends
    Approves of CEO

    I worked at ServiceMaster (Less than a year)

    Pros

    Friendly employees who are always willing to help if you have a question, flexible and comfortable work hours, good transition to have as an intern for entering into the corporate world

    Cons

    Depending on the department not always a lot of work to do


  3. Janitorial

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at ServiceMaster full-time

    Pros

    Because thplaces.rvisor showed me how to clean offices, breakrooms, bathrooms, breezeways, and every places

    Cons

    It was hard work but I was there for two years. Plus the company only gave me two raises I was underpaid.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Recruiter

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter in Memphis, TN
    Current Employee - Recruiter in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ServiceMaster (Less than a year)

    Pros

    Awesome contract through Randstad. Good pay Fun environment There's no glass ceiling for permanent employees

    Cons

    Contract ending soon because the volume is seasonal.


  6. Great employer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Working at corporate there were great co-workers, the benefits were pretty good, and plenty of challenging but rewarding work to do.

    Cons

    Needed improvements on data, systems, and technology


  7. Terrible place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bellevue, NE
    Former Employee - Anonymous Employee in Bellevue, NE
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    day shift, except for taking turns to be on call for water damages.

    Cons

    The franchise owner is sexist, racist, and complained about having to order supplies; yet, he'd complain that we weren't telling him when we needed supplies. His expectations for deadlines were completely unrealistic.

    Advice to Management

    Respect all your people. It's unfair to give raises to only a select few; especially when they are the lazy butt kissers.


  8. Helpful (1)

    Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager

    I have been working at ServiceMaster full-time (More than 5 years)

    Pros

    People are passionate about the company

    Cons

    Long commute to and from work


  9. Helpful (1)

    ServiceMaster

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    ServiceMaster Clean is a very nice Employer to work for. They really care about their employees as much as they do their customers.

    Cons

    ServiceMaster Clean is a full service, emergency restoration company, which means that employees are on call 24hrs a day, 7 days a week, 365 days a year.

    Advice to Management

    To continue to listen to all your employees likes and dislikes in order to manta in morale and cut down on turn over.


  10. Marketing Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Great work life balance Good compensation

    Cons

    No clear path of career advancement


  11. Revolving door

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Memphis, TN
    Former Employee - Anonymous Employee in Memphis, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ServiceMaster full-time (More than 3 years)

    Pros

    IF you get a good manager, you might be able to excel.

    Cons

    They will dump people at the slightest sign of any trouble or difficulty.

    Advice to Management

    Think longer term, don't treat employees as disposable.



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