Glassdoor is your free inside look at ServiceMaster reviews and ratings — including employee satisfaction and approval rating for ServiceMaster CEO Hank Mullany . All 55 reviews posted anonymously by ServiceMaster employees.
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Hank Mullany
Current Employee – been working at ServiceMaster
Pros – Just got back from a company wide HR conference where we spent 2 days learning about the company, expanding our skills and having fun with co-workers. this is just the sort of activity that builds strong teams and is the hallmark of a well balanced organization.
Cons – Corporate HQ is in Memphis
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-15 12:12 PDT
Current Employee – been working at ServiceMaster full-time for more than 10 years
Pros – Work life balance is important and the company strives to ensure all employees find balance. Personal and professional growth is encouraged. I have recommended the company to over 30 friends as a place to work. Three or my four children have worked for the company at entry levels while in college allowing them to experience the work environment that I have enjoyed for over 25 years.
Cons – Changes in senior management have occurred that resulted in loss of long term friends
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-07 08:17 PST
Current Employee – been working at ServiceMaster full-time for more than a year
Pros – Good people and great company
Cons – Hours and pay but thats the nature of telemarketing
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-02-05 15:39 PST
Current Employee – been working at ServiceMaster
Pros – Good Company, well balanced strong direction
Cons – none that I can think of.
2013-02-01 16:24 PST
Current Employee – been working at ServiceMaster part-time for more than 7 years
Pros – Great company to be apart of. I can't speak for what things are like at the corporate offices but as far as the franchise I worked at I loved it. The people are awesome and so is the culture. Although this is obviously going to vary from franchise to franchise.
Cons – Not a whole lot. I loved the franchise I was at and I can't really say anything bad. If you work at a franchise that does disaster restoration (which many of them do) the only downside is being on call at different times of the week. So if you don't mind that, you will be fine.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-01-29 13:30 PST
Current Employee – been working at ServiceMaster full-time for more than 7 years
Pros – They have good benefits for employees
Cons – Lack of oppurtunity to move up
Advice to Senior Management – na
Yes, I would recommend this company to a friend
2012-12-16 17:50 PST
Former Employee – worked at ServiceMaster full-time for less than a year
Pros – The on-the-job training was great - what I didn't know already I was taught in a matter of days. The management was really on the ball despite being understaffed and the team I worked with was welcoming and very helpful. Risks related to the job were disclosed and the necessary protective gear was provided.
Cons – A lot of the chemicals we worked with were potentially hazardous to one's health, but the culture at my location was not in favor of risk or exposure reduction. Social pressure is an amazingly strong force, and encouragement from other members of the team to wear dust masks and the like would have been helpful.
Advice to Senior Management – Encourage workers to value their health and do the same for their co-workers.
Yes, I would recommend this company to a friend
2012-11-07 17:34 PST
Former Employee – worked at ServiceMaster as an intern for less than a year
Pros – very friendly
big company, but small company feel
very supportive
Cons – Not as much work as I would have liked.
Advice to Senior Management – cut down on the meetings
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-10-18 10:07 PDT
Former Employee – worked at ServiceMaster full-time for more than a year
Pros – While Pete Vranizan was leading the company had unity and direction. There was plenty to work on, but at least we had capable people that cared. There was a family environment and a sense of teamwork.
Cons – The con was the ownership, the team never did gel or make a lot of traction because ownership constantly was overriding management and the leadership in place. It was disjointed and frustrating. When Pete was finally fired, the company really became a miserable place to work. With a new focus on numbers, and new disposable employees, any sense of care and ownership went out the window.
Advice to Senior Management – Your employees ARE your business, treat them well and they will perform for you. They are your best asset, not a disposable one that can be turned in for a cheaper newer model. You can store all the knowledge you want in your systems (As well you should) but with out the experiance and right attitude to apply it, it is useless. And your customers really do care about a stable team. As you can well see as you lose clientele.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-08-20 08:38 PDT
Current Employee – been working at ServiceMaster full-time for more than 7 years
Pros – NA - I'm still waiting to see if the Owner can get his head out of his ass and realize what needs to be done.
Cons – Company is 24/7. Working all the time. Crappy pay for too much hard work.
Advice to Senior Management – Increase Pay!, lower hours!, Hire more employees!
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-08-14 21:33 PDT
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When you join ServiceMaster®, you’re opening the door to a career even bigger than our five individual companies – which is saying a lot, considering we’re #1 from Terminix to Merry Maids®. Headquartered in Memphis… — Full Overview
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