ServiceMax Reviews

Updated September 18, 2014
Updated September 18, 2014
10 Reviews
3.5
10 Reviews
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Recommend to a friend
Approve of CEO
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David Yarnold
6 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    Finally, a technology start-up with an actual product, that isn't a frat-house !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing in Pleasanton, CA
    Current Employee - Marketing in Pleasanton, CA

    I have been working at ServiceMax full-time (less than an year)

    Pros

    - Adult work culture, get your assignment, do your work - no one micromanages you. You own, what you own.
    - You are the expert at what you do, and people let you do just that
    - Collaboration, really... good honest feedback, sometimes it's bumpy, but it's not personal - it's genuine and meant to move your work forward.
    - Empathetic leadership - stressed, overworked, need help - let them know and wow, no one berates you for being human.
    - Did a great job, get rewarded... do a greater job, go to Hawaii. And you don't have to be in sales to do that. :)

    Cons

    - There's a lot of young and old talent, so if you have trouble communicating with people of various ages and backgrounds, it'll be tough (so you may have to learn to)
    - It's a fast moving company, so if you aren't organized or efficient, you'll quickly need to learn to be
    - Nobody does nothing. Everyone is working, so if you are looking to just blend in and not contribute, you won't last too long.

    Advice to ManagementAdvice

    In short. I love you guys. There's such a great team in place - honest, humble, empathetic, genuine, approachable, humorous, visionary, direct, decisive, etc.

    Kool-aid is for sheep. This is the real deal and I am so glad I landed here.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great Culture and People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Pleasanton, CA
    Current Employee - Anonymous Employee in Pleasanton, CA

    I have been working at ServiceMax full-time

    Pros

    The best work experience I've had in years. Everyone is very helpful and is willing to support you. If you’re looking for a cushy job look elsewhere this is not the place for you, only rocks stars needed.

    Cons

    Communication can be better across departments. Learning curve is still a bit steep but getting better.

    Advice to ManagementAdvice

    Hire more great people who wants to change the industry

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Like Siebel in the late 90s - high growth company, high growth market

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Engineer in Los Angeles, CA
    Current Employee - Sales Engineer in Los Angeles, CA

    I have been working at ServiceMax full-time (less than an year)

    Pros

    1. Experienced Leadership Team, who have experience doing at other companies what they aim to do at ServiceMax - grow a young company quickly, successfully and sustainably.
    2. Smart employees who help each other
    3. "Getting on the train" now creates high potential opportunities when the company is larger

    Cons

    Work/life balance is strained, as it tends to be with very high growth companies. The company does seem to care about this, but realistically, people will have to work very hard for the foreseeable future.

    Advice to ManagementAdvice

    Stay the Course. Our strategic plan is a good plan.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Company that needs to specify needs during growth stages

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ServiceMax

    Pros

    Seemed friendly when non-business matters are concerned.

    Cons

    Company needs to clarify expectations beforehand. Jumbled communication which can be dangerous for client needs.

    Advice to ManagementAdvice

    Please respect the time of your employees.

  6.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ServiceMax full-time

    Pros

    The experience one gains, especially as a fresher, is something that will take you a long way. So much to learn!

    Cons

    Things change at such a fast pace, it is sometimes challenging to keep up. Not a Cons exactly!

    Recommends
    Positive Outlook
  7.  

    Young Blood With Mature Thinking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Bangalore (India)
    Current Employee - Anonymous Employee in Bangalore (India)

    I have been working at ServiceMax full-time (more than an year)

    Pros

    Good career growth opportunity. Amazing product to work on. Best place to climb up the professional career. A innovative mature start up company..!

    Cons

    Long learning curve but challenging and help us improve in our skills.

    Advice to ManagementAdvice

    You guys rock..!

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Worst company ever worked for. Please double check before joining.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ServiceMax

    Pros

    Not eligible for single star.Nothing good to say about the place, worst staff. Long timers misbehave with new comers.
    No work place ethics.Management is pathetic, donot have any prior management experience at all.
    Staff with more than 1 yr exp are arrogant. Should be taught manners. Please refrain from coming from Tier 1 companies.

    Cons

    No proper process followed. Absolutely no work place ethics.
    Not a company to think of working, at all.
    All the managers are junk.

    Advice to ManagementAdvice

    Worst management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 6 people found this helpful  

    No 1 Dabba and worst IT Company In Bangalore M G Road it's a Service Max it's a Service Worst with their Emps

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Bangalore (India)
    Current Employee - Project Manager in Bangalore (India)

    I have been working at ServiceMax full-time (more than an year)

    Pros

    Your personal life will be hampered. One man show.... hope you understand what it is...No team is good nor the Sr Management, The Employees who is working from one year i.e Old emps will do any work they expect all work from the new comers, They will remove the people when ever the management want if thay maintain like this culture very soon they will close they will close the Bangalore Centre

    Cons

    Dirty politics in side the organisation No open ness, they there employees like slaves, not eligible to take single star, it’s a IT company it’s a hell

    Advice to ManagementAdvice

    They will remove the people when ever the management want without giving a single day notice period if they maintain like this culture and office envirnoment very soon they will close they will close the Bangalore Centre.No, I would not recommend this company to a friend

    Doesn't Recommend
    Negative Outlook
  10. 2 people found this helpful  

    Average experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Banga (India)
    Current Employee - Anonymous Employee in Banga (India)

    I have been working at ServiceMax full-time (more than an year)

    Pros

    Work Life balance, recognition of work at times and location of the office, good compensation

    Cons

    Lots of favoritism towards the old employees(even though some of them work a little), No goal settings, No learning curve for QA professionals

    Advice to ManagementAdvice

    Please listen to the aspirations of the career oriented employees

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Nice company to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Bangalore (India)
    Current Employee - Software Engineer in Bangalore (India)

    I have been working at ServiceMax full-time (more than 3 years)

    Pros

    Good for learning, Nice work culture and they pay really good.

    Cons

    No Onsites, Poor Professionalism, No Individual growth

    Recommends
    Positive Outlook

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