ServiceSource Reviews

Updated July 21, 2015
268 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
2.7
Rating Trends
Recommend to a friend
Approve of CEO
ServiceSource CEO Chris Carrington
Chris Carrington
124 Ratings

Pros
  • Very young and high-energy work environment (in 18 reviews)

  • A good place to start your career (in 8 reviews)

Cons
  • Upper management has no clear vision of future (in 9 reviews)

  • You will think yourself back at high school (in 6 reviews)

More Pros and Cons

268 Employee Reviews

Sort: Popular Rating Date
  1. Good place to build experience but not for career growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kuala Lumpur (Malaysia)
    Current Employee - Anonymous Employee in Kuala Lumpur (Malaysia)

    I have been working at ServiceSource full-time (More than 3 years)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Pay wise okay and flexible

    Cons

    job is repetition, vengeful directors, whole show is run by HR, various directions from different heads.

    Advice to Management

    Decide one 1 plan to move forward and allow the KL team to progress


  2. Helpful (1)

    Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Singapore (Singapore)
    Current Employee - Sales Manager in Singapore (Singapore)

    I have been working at ServiceSource full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun and creative working environment. Provides extensive career growth and opportunities. Americanize culture which appreciates feedback and opinions.

    Cons

    Constant changing of managements which is good and bad at the same time. Unclear and inconsistent quota setting. The fun environment has ceased probably due to seniority of firm in Singapore

    Advice to Management

    Re-look into compensation and employee's welfare. Organisation to evaluate quota setting methodology. There are gaps between ASO and Data Services role. Company culture comes from the top. Walk the talk is essential to bring up the company culture again. If we want to have high performers, we need to treat them like one, pay them like one.


  3. Senior Sales Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Representative in Dublin, Dublin (Ireland)
    Current Employee - Senior Sales Representative in Dublin, Dublin (Ireland)

    I have been working at ServiceSource full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Professional, easy environment, minimum micro management

    Cons

    Low salary for industry standards, no clear career perspectives if it's not related to sales, no possibility to work from home full time

    Advice to Management

    Create more non sales related positions in Dublin site, re-think working from home sceme


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Do your homework

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Broomfield, CO
    Former Employee - Anonymous Employee in Broomfield, CO

    I worked at ServiceSource full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Some of the problem leaders have been replaced.

    Cons

    Vacation is only 2 weeks per year 401k match is adsurb - never seen such a low employer contibution

    Advice to Management

    The entire leadership team has been replaced from CEO down through most VP levels roles. Most new folks have been previously associated with the new CEO. A lot of very smart and capable people were let go at the advice of others who eventually also got the boot. Revisit your benefit offerings, make sure the company has a clear value proposition and treat your employees right.


  6. Great 1st Job, very limited discriminatory advancement opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Nashville, TN
    Former Employee - Sales Manager in Nashville, TN

    I worked at ServiceSource full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Training, initial skill development, great for college grads

    Cons

    Choose to do the wrong thing ahem claiming a value do "Do the right thing" Extreme turnover, Very limited vertical movement, sexist towards females, good ole boys club

    Advice to Management

    The value of your org is the sum of the individuals you choose to groom/develop, let the great employees wander and the org suffers.


  7. Amazing place to work and grow!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at ServiceSource full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A very strong Executive team driven by passion, a great place to work with amazing co-workers. A very positive environment every single day makes the work place more better.

    Cons

    Located in the heart of SF on Market Street which makes everything expensive around you! Though the public transit is very easily accessible something is wrong with the city administration since they are not able to keep up with the beauty of the place and leaving it stinking.

    Advice to Management

    A great team brings great results and you guys know it better. A very well done job to keep the environment very positive and allowing people to grow.


  8. Barf.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Nashville, TN
    Former Employee - Anonymous Employee in Nashville, TN

    I worked at ServiceSource full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Not too much to discuss. I guess the best part was i was able to listen to podcasts between down times.

    Cons

    Just because you serve beer at 4:30 pm on Friday doesn't mean you have a "fun" culture.

    Advice to Management

    Treat your workers more than just a number. Lots of talk and hot air.


  9. Working at Service Source

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ServiceSource

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great work experience. First job out of college. Impeccable way to create marketability for yourself.

    Cons

    Beginning pay isn't the greatest. Quota's get hiked mid/end of quarter making quota attainment difficult.

    Advice to Management

    Management isn't particularly concerned with individual status. Would be beneficial to let individual contributors know that they are making a difference. This can be shown through pay raises.


  10. Senior account executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Representative in Liverpool, England (UK)
    Current Employee - Senior Sales Representative in Liverpool, England (UK)

    I have been working at ServiceSource full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Some of the old employees. Nothing else is worries mentioning, they try to create activities to engage staff but nobody is interested, if you want to have a career Here you will need to be a Brown nose

    Cons

    The quality of the new staff and managers has decreased to be at a call centre level, persons have become numbers

    Advice to Management

    Keep hold of the little good people you still have


  11. Senior Sales Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ServiceSource full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Laid back, never need to be on time, easy, hard to get fired, have good benefits, and an easy transition from college life.

    Cons

    Very political, seems to under value experience and ability, very much about who you know, and constantly changing.

    Advice to Management

    Be better! Show up to work, be their for your reps, try to improve data and timeliness of that data. Stop picking your friends and pick based off of ability and experience.



Showing 268 of 272 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.