Servicenet Solutions LLC

www.servicenet.com
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Servicenet Solutions LLC Reviews

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2.9
6 Reviews
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Kevin Callahan
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Employee Reviews

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  1. Good place to work

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Analyst in Louisville, KY
    Former Employee - IT Analyst in Louisville, KY

    I worked at Servicenet Solutions LLC

    Recommends
    Recommends

    Pros

    Very laid back environment
    Good social events and co-workers

    Cons

    Small working environment. May not be a chance for expansion beyond your specific role

    Advice to Management

    N/A

  2. Provided an opportunity to hold a leadership position which lead to learning and developing leadership skills.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Jeffersonville, IN
    Former Employee - Anonymous Employee in Jeffersonville, IN

    I worked at Servicenet Solutions LLC

    Recommends
    Recommends

    Pros

    Service Net does not play into age or seniority they promote based upon work performance. It is a very fun company to work for and the interior is very pleasing visualy as the architecture is very unique.

    Cons

    Service Net has a younger demographic workforce, this plays a key role in their ability to be progressive and think outside of the box, however immaturity is an everyday occurrence.

    Advice to Management

    Hire more emotionally intelligent management or provide workshops and/or seminars in order to cultivate these imperative skills. Compensate entry level associates more appropriate in comparison to industry competition.

  3. Awesome to work!

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center in Jeffersonville, IN
    Former Employee - Call Center in Jeffersonville, IN

    I worked at Servicenet Solutions LLC

    Recommends
    Recommends

    Pros

    Benefits, 1/2 day Fridays, and focus on growth.

    Cons

    Pay could be better, but who doesn't say that?

    Advice to Management

    None

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  5. Helpful (2)

    Avoid if you can

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Jeffersonville, IN
    Former Employee - Business Analyst in Jeffersonville, IN

    I worked at Servicenet Solutions LLC

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Good benefits, if you are a beginner or an intern probably good exposure to call center and service contract industry. I am having a really hard time thinking of anything else especially for more experienced people. If you are one and end up here make it a short stint that is all. The owners are ex GE people so they have some neat benefits , not the greatest but ok. Also some folks at management level seem to get profit shares which add up to a tidy sum of money. It is unlikely you are going to be hired as one of them though.

    Cons

    It is a small, closely held business with almost sole emphasis on making the extra buck that is all. Even small businesses exist that have good quality guidelines for work but this ain't one of them, it is a sweatshop pure and simple.We were expected to do all things at all hours and get the job done. Once you do it some superficial compliments fly around and they like your face for a while. That is it, then more of that type of work comes your way and more, and a ridiculous amount of taking ownership expected from management in return for nothing. Beware of offering any suggestions for improvement - they will expect you to 'come up with a proposal' and argue you through it like it was your company you're trying to sell to them. In short really no vision and no ownership whatsoever, just a blame and scapegoating game.

    Advice to Management

    Develop ownership on your work - it is primarly your business and there is only so much a salaried employee can do for it. Learn to treat people with respect, respect experience and knowledge and the fact that people can only work in proportion to what they make and some more when need arises. Take suggestions with ownership and humility and don't push back blame on people for what they say to improve your business.

  6. A Great place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Servicenet Solutions LLC

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Have Flexible Hours
    Student Schedules are easy

    Cons

    Bad Pay Structure
    Upper Management Detached

  7. would not do it again

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Servicenet Solutions LLC

    Doesn't Recommend
    Doesn't Recommend

    Pros

    stayed busy, days went by fast

    Cons

    if you don't fit it, your not it

    Advice to Management

    be honest, don't say one thing and do another

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