Services for the UnderServed

  www.sus.org
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Services for the UnderServed Reviews

Updated June 8, 2014
Updated June 8, 2014
6 Reviews

3.1
6 Reviews
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Employee Reviews

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  1.  

    SUS Strong

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Help Desk Analyst  in  New York, NY
    Former Employee - Help Desk Analyst in New York, NY

    Pros

    I was able to learn many essential skills.

    Cons

    Some of the system are archaic

    Advice to ManagementAdvice

    Some of the best people i worked with in a long time.

    Recommends
    Positive Outlook
  2.  

    Good

    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great People to work with.

    Cons

    There are not enough hours

  3.  

    Random moving pieces

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  New York, NY
    Current Employee - Anonymous Employee in New York, NY

    Pros

    A lot of vacation days...

    Cons

    Management lacks leadership and direction which then creates a very unstable work environment. Upper management needs to focus and become less reactive and more proactive. Compensation is terrible compared to other agencies. Turnover is high.

    Advice to ManagementAdvice

    Draft an action plan and stick to it. Organizaton should react to the changes in government funding but without fearing a lose in funding. Employees can sense the fear in managment. Better pay and more ongoing training for key employees.

    Doesn't Recommend
    Neutral Outlook
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  5.  

    I was a learned and through experience .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Receptionist  in  Brooklyn, NY
    Former Employee - Front Desk Receptionist in Brooklyn, NY

    Pros

    I walk away with knowledge and experience.

    Cons

    Some client get extremely aggressive but I remain control and exercise patience on the job.

    Advice to ManagementAdvice

    Aw some and caring.

    Positive Outlook
  6. 3 people found this helpful  

    NonProfit Organization that is very dysfunctionally operated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  New York, NY
    Current Employee - Anonymous Employee in New York, NY

    Pros

    Organization gives you alot of days off....

    Cons

    Departments are dysfunctional due to the managment of its department heads. Alot of inconsistencies in advancements and salaries. If they like you, you get rewarded regardless of the job you do.

    Advice to ManagementAdvice

    Overhaul of top management greatly recommended. Board of Directors need to review. Either Management has been there too long or newcomers are very discriminate with their hiring stules and practices.

    Doesn't Recommend
  7. 2 people found this helpful  

    You will go far if you know the right people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    They promote from within, some people have been there an average 10-25 years. The quality of your work is not as important as how well you play office politics, which is good for employees new to the field of social services. Office camaraderie can be good with a positive team of colleagues. Many different divisions to get involved with if you get bored after a few years in one division.

    Cons

    Unfortunately, there is limited training (if any) for the management/director-level professionals. Lack of management skills are apparent with low employee engagement, questionable promotion decisions, and high turnover.

    Advice to ManagementAdvice

    Offer adequate training for management level. i.e. There are different skills needed to be a case manager v. being a director of case management.

    Doesn't Recommend
    Positive Outlook

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