Servisair
2.3 of 5 34 reviews
www.servisair.com Manchester, United Kingdom 5000+ Employees

Servisair Reviews

Updated Jun 19, 2014

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2.3 34 reviews

                             

31% Approve of the CEO

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Jacques Guérin

(16 ratings)

29% of employees recommend this company to a friend
34 Employee Reviews
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    CSA

    CSA (Former Employee)
    Mesa, AZ

    Prosthe task of the job are easy and fun

    ConsManagement sucks especially the people chosen for the management role. Pay is very inadequate for the task to perform. You are not valued as an employee management only pretends to care. There is no integrity. Management condones negative behavior. They didn't give the raise or flight benefits as promised. Schedule is bad with split shifts with getting off sometimes at 3:00 am and then have to be back in the morning. It was so bad sometimes that employees would sleep at work because they knew they would have to be there again in the morning.

    Advice to Senior ManagementI don't think it would be so hard to give employees a pay rate they could actually live on and one that would help with the gas that it takes to go back and forth to work for split shifts. Employees need a pay incentive to get off work in the middle of the night and then go back to work in the morning. Servisair is not concerned with valuing its employees at all they only want contracts. Working doesn't have to be so miserable especially for a company that makes millions of dollars.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Last resort job, avoid this company at all cost!!

    Passenger Service Agent (Former Employee)
    Las Vegas, NV

    ProsIt's a job to say the least

    ConsEverything from the hours to the way the Station Manager handled the operation of the business to it's employees!

    Advice to Senior ManagementGet more competent management!

    No, I would not recommend this company to a friend

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    This branch is fairly easy going

    Ramp Agent (Current Employee)
    Grand Rapids, MI

    Prosok about trading days off and taking days off. easy work. Most of the workers are good to work with. Relaxed atmosphere, management are very nice people, uniforms are provided.

    ConsNo benefits, pay is low. Flight benefits only for certain jobs. Very little communication from leads, management. They talk with you a lot but seldom tell you what is going on.

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    Management destroying the base

    Anonymous Employee (Current Employee)
    Calgary, AB (Canada)

    ProsLots of great guys and fun, health benefits, free parking,

    ConsManagement treats you like you're not very smart, do not follow CBA that is in place, manipulative, always looking to fire somebody, power hungry.

    Advice to Senior ManagementDrop your EGO at the door and treat people with respect and better communication, hire better trainers, look after your customers and employees better and the dollars will come. Screen supervisors better.

    No, I would not recommend this company to a friend

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    i loved it but the manager was power hungry

    Passenger Service Agent (Former Employee)
    Heathrow, England (UK)

    Prosa really friendly team
    good training
    id love to go back

    Conssacking people wrongfully without worning

    Advice to Senior Managementmake sure that your branch managers know the right was to deal with staff and dont sack people for daring to question them. Other then that i loved working for your company and was devastated to be let go, it was my fav job to date and wish i could go back to it

    Yes, I would recommend this company to a friend

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    Rather satisfying and enjoyable

    Anonymous Employee (Current Employee)

    ProsLocation is ideal for me, not too close to Manchester so it eases time spent travelling

    ConsRecently purchased by Swissport - who have turned out to be very awkward to work with. It's either their way or no way. That's fine - if their way works, which it often doesn't. This means delays while they work out our way worked better.

    Advice to Senior ManagementSwissport, who make losses each year, bought Servsair, who make a profit. Maybe you could do with following the Servisair model (that makes money and has high customer/staff satisfaction) rather than the outdated Swissport model (that makes huge losses with low customer/staff satisfaction). In an ideal world, Servisair should sell the loss making side of the business, Swissport!!

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    A business that lacks conviction

    Passenger Service Trainer (Former Employee)
    Liverpool, England (UK)

    ProsYou have to start somewhere, the bottom of the cesspit is the best place to gain the best perspective. You get all the dog end jobs and if you survive that in a relatively short time, you might get lucky and reach an employer who will look after you.

    ConsThis company does not look after it's staff. as long as the airline pays their wages you are just a number. you as an employee are replaceable, your opinion counts for nothing. the passenger has to abide by the contract and you have to enforce it. you wont get thanked. you are the pawn in a wider game. you will resent yourself.

    Advice to Senior ManagementLeave. move to a ground handling agent that will respect you and look after your staff. a happy employee is a productive employee. a productive employee is successful at handling disgruntled passengers and minimizes turn arounds.

    No, I would not recommend this company to a friend

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    A learning and enlightening experience

    Anonymous Employee (Former Employee)

    ProsFirst time working in the aviation industry

    ConsNot very much job security. Companies aren't very stable

    Advice to Senior ManagementHire more experienced people for the job description

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    trained me to deal with any situation as best as I can

    Customer Service Agent (Current Employee)
    Piarco (Trinidad and Tobago)

    Prosfast pace environment after that u are ready for anything

    Consnot the best treatment of staff

    Advice to Senior Managementtreat staff better

    No, I would not recommend this company to a friend

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    Ramp agent

    Ramp Agent (Former Employee)
    Richmond, BC (Canada)

    ProsGet to meet all types of people from different cultures

    ConsPay way too low and poor management

    Advice to Senior ManagementPay more to your employees who break there back for the hard work they do

    No, I would not recommend this company to a friend

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