Seven Counties Services

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Seven Counties Services Reviews

Updated July 20, 2014
Updated July 20, 2014
14 Reviews

2.5
14 Reviews
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Dr. Anthony M. (Tony) Zipple
3 Ratings

Employee Reviews

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  1.  

    Overall good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Managed Care Management  in  Louisville, KY
    Current Employee - Managed Care Management in Louisville, KY

    Pros

    Flexible Schedule; good work environment

    Cons

    Limited upper mobility. needs more diversity

    Advice to ManagementAdvice

    Listen to employee ideas

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    I saw the the better times and the really bad times.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Coordinator  in  Louisville, KY
    Former Employee - Service Coordinator in Louisville, KY

    Pros

    Work with some of the most caring and dedicated people (front line staff) I've ever known, autonomy, networking, ability (although diminished) to make a positive change in the community

    Cons

    Pay, significant decrease in benefits (flex time and state retirement participation ceased), quality is no longer a priority, favoritism, Mgmt styles in my program (including asking staff to engage in improper behaviors), moving targets, little opportunity for advancement, threats to shut down if court battle doesn't go their way, they have bitten a hand that feeds them & now the state legislature is stopping some of the $$ flow to SCS

    Advice to ManagementAdvice

    My advice to upper mgmt is to check with the rank in file to monitor what their management is doing...at some point, even if it's every 2 years.
    My advice to program mgmt is to discard techniques such as "the silent treatment" and not ask staff to engage in improper behaviors, follow-through with promises (such as providing outline of newer policy leading to termination as agreed.)
    My advice to front line mgmt is advocate for your staff to the best of your ability, instead of cowering to the Prog mgmt year after year. Your silence helps no one.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    I had fantastic supervisors.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Psychiatric Social Worker  in  Louisville, KY
    Former Employee - Psychiatric Social Worker in Louisville, KY

    Pros

    Great social services agency in the community.

    Cons

    Many concerns with bankruptcy issues.

    Advice to ManagementAdvice

    Need competitive salaries.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Stressful and unpredictable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    You will work with some of the most brilliant people. You will get exposure to a variety of populations

    Cons

    The company is a horrible mess and you do not know daily where you stand. They have productivity rules that go against the true nature of trying to help a person heal and create tremendous stress for employees.

    Advice to ManagementAdvice

    Focus on your clients and take better care of your employees that have dedicated (some) up to decades of their lives to your mission.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Treading Water

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Professional  in  Louisville, KY
    Former Employee - Professional in Louisville, KY

    Pros

    Good benefits
    Pay is not bad, all things considered, for what the position SHOULD entail... pay does, however, not match up to what the position actually entails
    Lots of autonomy
    Coworkers are understanding; community is close-knit and caring, despite turnover

    Cons

    It's not all bad, but...

    What is up with the training processes here? Employees are under differing impressions and give out conflicting information. Changes happen way too fast and employees are not adequately trained, thus not being able to thoroughly or properly inform consumers. Tasks after tasks are thrown on top of you purely to save the face of management. Management goes about things in a shady manner sometimes.

    Lots of autonomy, but supervision is limited (not supervisors' faults, just sorely understaffed). You feel like you're bothering them if you have a question or concern, and there's no one to go to because no one else knows what they're doing either.

    You feel used and constrained. The job is seriously tough and that's barely acknowledged. Buildings are overcrowded and the turnover is causes undue stress (covering for suddenly-resigned coworkers). New people in and out on a daily basis, tough to learn names, no parking spaces in some places, you have no idea what's happening from one minute to the next and can't talk about this because supervisors are too stressed to assist. Very bureaucratic.

    Are there employee assistance programs? Limited days off; employees are miserable, sick, stressed and hate their dead-end jobs but no one seems to give half of a third of a sixth of a care about this.

    Advice to ManagementAdvice

    Have some morale-boosting activities; listen to employees (I know we're consumer-driven, but how well would consumers do if not for employees?)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Unreasonable Expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Therapist  in  Louisville, KY
    Former Employee - Therapist in Louisville, KY

    Pros

    Really only attractive to recent grads trying to get licensure hours. They'll work you day and night and give you free supervision so you'll get your license quick.

    Cons

    Upper management only cares about the bottom line - how many Medicaid dollars did you rake in this month? Direct supervisors seem more focused on quality documentation. What no one seemed to talk about was whether or not my clients were getting better.

    They trap you the following scenario: Your productivity expectation dictates that about 24 hours a week should be spent in front of clients. That seems easy enough till you factor in the 50% show rate for Medicaid clients. So now, you either have to work a bunch of overtime (for which you only get paid if you hit your financial goal) or double-book clients.

    While working toward licensure, people will put up with all the volunteer overtime. But once they have that license in hand, most people run for greener pastures.

    Advice to ManagementAdvice

    Morale is horrible. Threats of firing employees for not meeting productivity is not going to improve your financials. In reality, the therapist has very little control over how much money they end up bringing in per month. Your system is broken and will not be viable in the long run.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Worked at Seven Counties for many years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Professional  in  Louisville, KY
    Current Employee - Professional in Louisville, KY

    Pros

    Pretty good pay and great line staff. Love to work with the Clients.

    Cons

    Extremely bad management. You hate to come to work daily. No one to complain to. HR covers up all complaints. Either upper management don't care or they believe what director's and managers say. I don't know anyone who has faith in the management. It's so sad. Management has lost focus on what the real mission is.

    Advice to ManagementAdvice

    The Board needs to not take the word of upper management and find out from staff and former employees on what has went on. It's not a healthy workplace.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Things about Corporate Office

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    I love it, great environment

    Cons

    Not enough pay, you have to do mulitple jobs.

  10.  

    Devaluation of loyal employees results in decreased job satisfaction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Louisville, KY
    Former Employee - Anonymous Employee in Louisville, KY

    Pros

    1) number and variety of training opportunities
    2) solidarity of employees who make up the smaller units or teams
    3) opportunities to serve a variety of populations

    Cons

    1) out of touch administrators
    2) the change in focus over the last 4-5 years from client-centered to profit-centered services
    3) unwillingness of upper administration to remain loyal to employees and the overall lack of support for staff who put in long hours and often many years of service

    Advice to ManagementAdvice

    Spend time with your employees both in the field and in supervision to gain a realistic view of what they each actually do throughout the workday. Provide support when staff discusses particular issues they might be experiencing, offer viable solutions or options rather than reprimand. Remember the loyalty and commitment your employees have shown and provide them with some sort of meaningful reward or incentive. Remember that working directly with clients/consumers, often is challenging and results in varying degrees of " success" in the short-term for the people you supervise. Plan ways to increase job satisfaction, remembering the challenges and sometimes seemingly non-existent positive results your team members frequently encounter. Simply being an "available" and non-threatening supervisor adds to job satisfaction and resulting increased productivity of people.

    Doesn't Recommend
  11.  

    Educating and Fostering, Helpful People with Great Collaboration

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Counseling Therapist  in  Louisville, KY
    Current Employee - Counseling Therapist in Louisville, KY

    Pros

    This is a close-knit and collaborative community. You'll find that a lot of the professionals work well together and understand the valuable resources that they can provide to one another. At the ground level of operations, there are many people satisfied with their roles and you could make a comfortable living working there.

    Cons

    Administration, like with more mental health agencies, often goes against the grain with the professionals in the field.

    Change takes a while to happen, and even higher-up admins have advised against joining the organization.

    Advice to ManagementAdvice

    Value your employees and the services they provide.

    Recommends
    Neutral Outlook

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