Shake Shack Reviews

Updated July 1, 2015
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3.1
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Recommend to a friend
Approve of CEO
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Randy Garutti
21 Ratings

53 Employee Reviews

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  1. great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL

    I have been working at Shake Shack

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pto great pay nice workers

    Cons

    Better raises would be great

    Advice to Management

    Treat your emoloyees a little bit better


  2. Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Cook/Cashier in Philadelphia, PA
    Former Employee - Line Cook/Cashier in Philadelphia, PA

    I worked at Shake Shack part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very great people to work with
    Very clean environment and pay
    Rewards for showing up on time

    Cons

    Night shift can be a lot to handle if you don't like cleaning up
    Not much room available to move up

    Advice to Management

    Make room for company growth


  3. Its nice

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Shake Shack

    Pros

    Its okay at times.Great benifits

    Cons

    Busy lunches and late nights

    Advice to Management

    Stop being messy


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Hmmmm

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Cook/Cashier in New York, NY
    Former Employee - Line Cook/Cashier in New York, NY

    I worked at Shake Shack

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Sick Days, Paid Time Off

    Cons

    Management was very biased and made employees feel small.

    Advice to Management

    Respect staff, be fair and equal.


  6. Pretty Good Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Cook in Bronx, NY
    Former Employee - Line Cook in Bronx, NY

    I worked at Shake Shack (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Meeting new people, great employees, great food, fast-paced environment

    Cons

    management, tend to choose favorites, training wasn't organized


  7. team member

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shake Shack

    Pros

    Fun and fast pace environment good food

    Cons

    Late hours getting off at 2am

    Advice to Management

    Get a cleaning crew


  8. Shake shack

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shake Shack

    Pros

    The employees are really cool, the managers are nice. You start off with 10$ an hour and then if you work there for about 6 months you can get Shack bucks

    Cons

    Super long hours , sometimes customers are annoying. Always really packed and can get very over whelming


  9. Great growing company with upward mobility

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shake Shack full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lots of opportunities to grow with the company. USHG is a great family of restaurants so if someone is looking for a future in fine dining but doesn't have any experience then this would be a great place to start and learn.

    Cons

    Very long work hours required, six days a week to open up a new store. Company may be growing faster than it can produce good general managers and often the hospitality ideals the company was built on fall by the wayside.

    Advice to Management

    Continue to invest in the growing population of assistant managers who may be future management. Training hospitality on a large scale needs to be improved now that there are so many locations.


  10. Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Supervisor in New York, NY
    Former Employee - Supervisor in New York, NY

    I worked at Shake Shack

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pay
    Benefits
    Growth opportunities
    Good training
    Good cultural methods, thinking about the employees first

    Cons

    Extremely busy, can get hectic at times
    Moody people
    Hot Grill meets Hot days

    Advice to Management

    Keep up with the Shake Shack culture and guidelines.


  11. Always standing for something good.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in New York, NY
    Former Employee - Team Member in New York, NY

    I worked at Shake Shack full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits. Fun atmosphere. The company culture is a huge part of working there. They make working fun and exciting.

    Cons

    I feel that the volume of guest plus the expectations of a perfect product sometimes causes stress during the shift. It's fast paced, so you have to do your job quick, perfectly and in large quantities. That can drive anyone a little mad. Also the schedule can be overwhelming if you have other obligations.

    Advice to Management

    Give everyone a chance to build. Not just the one that are good at a certain station. Also, try not to think about sales so much. It's important, but it's more about making sure those guest come back.



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