Shake Shack

www.shakeshack.com
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Shake Shack Reviews

Updated February 17, 2015
Updated February 17, 2015
37 Reviews
2.7
37 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Randy Garutti
12 Ratings

Employee Reviews

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  1.  

    Could be fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Kitchen Staff in Brooklyn, NY
    Former Employee - Kitchen Staff in Brooklyn, NY

    I worked at Shake Shack

    Pros

    Good hours, decent pay, fun

    Cons

    They fire you for any little thing

    Advice to ManagementAdvice

    Things happen in life

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    I loved working there

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shake Shack

    Pros

    I meet great people and my staff was caring

    Cons

    you have to fast past

  3.  

    amazing place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader in New York, NY
    Current Employee - Team Leader in New York, NY

    I have been working at Shake Shack

    Pros

    oppurtunities, pay, food, travel, fun events

    Cons

    working around alot of people, hard work

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    University City Shake Shack

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Line Cook/Cashier in Philadelphia, PA
    Former Employee - Line Cook/Cashier in Philadelphia, PA

    I worked at Shake Shack full-time (more than a year)

    Pros

    The best thing about working here was the team and atmosphere. It was such positive energy and the benefits were amazing!

    Cons

    The managers were the worst
    They were more concerned with favoritism instead of people's actual work ethic, the GM and assistant GM allowed their personal relationship to interfere with the business, which caused many of the employees to quit.

    Advice to ManagementAdvice

    Be more careful with who you choose to run your stores because these two individuals would rather sleep around instead of focusing on what's important.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Hard Work but Good Pay, Good Management, Great Restaurant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Staff in Chestnut Hill, MA
    Former Employee - Operations Staff in Chestnut Hill, MA

    I worked at Shake Shack part-time (less than a year)

    Pros

    Pay is above average for type of work performed. Management treats employees well. Food is high quality and there is a sense of pride among workers.

    Cons

    Heavy workload. Restaurant is always busy, so there is very little downtime. Can be stressing at times.

    Advice to ManagementAdvice

    Hire more workers

    Recommends
    Negative Outlook
    No opinion of CEO
  7.  

    Sad Case.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Line Cook in Phila, PA
    Former Employee - Line Cook in Phila, PA

    I worked at Shake Shack part-time (more than a year)

    Pros

    Fun team who gets you through every shift. 3/4 great managers who are currently employed.

    Cons

    Before I left, the management was poor. They catered to certain employees instead allowing everyone to grow. It's like high school and no one's business is safe.

    Advice to ManagementAdvice

    Stop messing around with each other and start becoming leaders. It's unprofessional and tacky, because once your dirty laundry is aired out, no one takes you serious.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Not worth it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member in New York, NY
    Current Employee - Team Member in New York, NY

    I have been working at Shake Shack

    Pros

    60% off
    Nice guest
    Attendance bonuses

    Cons

    Long hours
    Lunch rush
    We have to clean the whole store

    Advice to ManagementAdvice

    Be nuver

    Doesn't Recommend
    Negative Outlook
  9.  

    So far so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shake Shack full-time (less than a year)

    Pros

    Nice management team, employee discount, considerate managers

    Cons

    Food smell sticks on you

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Terrible work experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Line Cook/Cashier in Miami Beach, FL
    Former Employee - Line Cook/Cashier in Miami Beach, FL

    I worked at Shake Shack full-time (less than a year)

    Pros

    •Great pay
    •Weekly pay
    •Paid Holidays
    •Benefits
    •Hours
    Overall shack shake has a lot of pros.

    Cons

    Management needs more work, your overworked.

    Advice to ManagementAdvice

    Treat employees better.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Hard Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Line Cook in New York, NY
    Current Employee - Line Cook in New York, NY

    I have been working at Shake Shack part-time (less than a year)

    Pros

    Good Benefits
    Great Incentives to Stay
    Strong Opportunity for Growth
    Awesome Coworkers
    Promotion Possible
    Various Location
    After 1 Year you can transfer to any USHG Restaurant

    Cons

    Schedule: Have long shifts like 11:30 to 9 or 10pm or 5:15pm to 1am.
    Tight Kitchen, Burns
    Fast Paced
    Uniform gets Extremely Dirty Quickly

    Advice to ManagementAdvice

    Get involved with stations. Don't watch your coworker struggle and ask them to do something when they're busy and you're just watching someone work.

    Recommends
    Positive Outlook
    Approves of CEO

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