Shapiro, Fishman & Gache

  www.shapirofishmangache.com
  www.shapirofishmangache.com

Shapiro, Fishman & Gache Reviews

Updated December 9, 2014
Updated December 9, 2014
24 Reviews
1.7
24 Reviews
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Ilene Cooper
10 Ratings

Employee Reviews

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  1.  

    Foreclosure mill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Shapiro, Fishman & Gache

    Pros

    Decent training for people new to the foreclosure process.

    Cons

    Firm is a revolving door.

  2.  

    Foreclosure Mill that pushes files thru without consideration of the homeowners. Terrible treatment towards employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Foreclosure Assistant in Tampa, FL
    Former Employee - Foreclosure Assistant in Tampa, FL

    I worked at Shapiro, Fishman & Gache full-time (more than 8 years)

    Pros

    Most of the time you could go in and do your job without being harassed. Until Management ran monthly reports and needed scapegoats which led to the firing of lower paid employees.

    Cons

    New employees didn't get training, they were given tasks and a few co-workers to try to ask questions to but these employees had full caseloads that couldn't get behind so very little training was available. There is a GREAT lack in training of upper management! unbelievable amount. some are promoted from jobs they had experience with into a management position they don't know how to handle and as a result end up messing up employees paid time off requests, over time request, etc. For example, a Bereavement was supposed to be paid, but because the manager somehow lost the paper he signed approving it, the employee with 2 months without being reimbursed for attending a close family member's funeral!

    Advice to ManagementAdvice

    Advice to Managment: take management courses! and treat employees nicely, and not like they shouldn't walk the same hallway as you do.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Terrible high school-like atmosphere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Legal Assistant in Boca Raton, FL
    Former Employee - Legal Assistant in Boca Raton, FL

    I worked at Shapiro, Fishman & Gache full-time (more than an year)

    Pros

    Easy to get hired. Decent office building. Close parking - easy dress code.

    Cons

    By far one of the most unprofessional, ridiculous environments I have ever worked in. If you know what you are doing.... you DO NOT want to work here. And if you don't... you won't learn anything so don't bother. If you are desperate for any job, take it. Otherwise hold out for something at a real company.
    There is no room for advancement. I am actually shocked that any bank still gives them any files as their client systems are not updated or handled accurately or promptly. If you have a work ethic... this place is a tough pill to swallow.

    Advice to ManagementAdvice

    Grow up. Stop walking around worrying about the toasters and microwaves and actually worry about your files, and your EMPLOYEES. Remember that the people that work there are actually people. Hire department managers that actually know the job, and how to manage - both would be a plus. Oh and try paying people what they are actually worth according to their job experience and everyone working there won't be looking for another job all the time.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    A completely demoralizing place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fisr Legal Processor in Boca Raton, FL
    Current Employee - Fisr Legal Processor in Boca Raton, FL

    I have been working at Shapiro, Fishman & Gache full-time (less than an year)

    Pros

    - Work goes by quickly because you are sooo busy
    - When the load is not too heavy it is a basic 9-5 if you like that

    Cons

    Where to begin???

    Background: I consider myself to be an exceptional employee with an extremely good work ethic, all my previous employers have always loved me and I have moved on to other opportunities with great references from them. Shapiro is no different, they were sorry to see me go and it was on pleasant terms. That is because I am a nice person and a professional.

    However, it is most certainly the worst place I have ever worked in my life and I was mostly miserable every day I was there! I worked here for 8 months in 2010, and frankly I was super impressed with myself because I was able to stick it out that long. I agree with all the other reviewers on almost everything they said, and those are since I left in 2010, so it sounds like it has not gotten any better. I basically took this job because I needed a paycheck, and this was easy to get as a temp through Apple One employment. They did like me, and so I was hired on after the 90 day trial period. Throughout my time there, I did get a reputation as a good worker who did thorough work. They even chose me to be interviewed by a client who came in, and asked me how the company functioned. So none of my review is prompted by revenge or anything of the sort, I simply believe truthfully that is a terrible place to work and not a healthy environment.

    What started out as challenging work, became a nightmare workload and I was completely burnt out after the first 3 weeks. It absolutely does feel like high school, and your experience totally depends on your supervisor and lead. I had never had a problem with any co-worker ever, before this job because I get along with anyone. However, my supervisor made me crazy frustrated. She was extremely passive aggressive, and would always ask why certain things were not done. That might seem rational, but the problem is that I am only a human with 2 hands, and could only get so much work humanly done in one day. I cried several times during this job because it was so discouraging, and once it was actually there at work because I was so completely overwhelmed. (I am NOT a person who cries at work, mind you) My team lead on the other hand, was a really nice girl. I really loved her. She was the only person in management who kept me sane, after she started. She was much more interested in actually listening, and helping me when needed. She has since become a manager, and I am glad to see her succeed and glad that at least one nice person is there. I have had a lot of time to think since I left (4 years) and have come to realize that I think my supervisor was simply stressed out herself by the high pressure put on her by management, and so I think she was just a product of the overwhelming environment. She was probably just trying to figure out how to deal with it as well. I wish her well in the future.

    I would literally never take a break, except to use the restroom or lunch, and sometimes I even ate lunch at my desk because there was just too much to do.

    I felt like a mindless robot all day because you were not even allowed to listen to music while working. This is actually one of the biggest things that bothered to me. My friend and I both attempted to change this policy, to no avail.

    The dress code. It sounds like it may have changed again, which is a good thing. But there was a dress code change during the time I worked there. When I was first hired, you could wear jeans which is actually one of the reasons I decided to take the job because I hate formal dress codes. Then, a few months later they decided they wanted to make the environment "more professional" and then we all had to wear business casual, slacks etc. So when they took away one of the only pros for working there, I couldn't wait to leave.

    This environment is totally wrong for people who prefer to do things thoroughly and very well, as I do. Because you have to rush through all your work, at all times, every day. It never stops. I am not comfortable with that since I like to take my time to make sure things are correct so this was a major issue for me. During meetings, management would say "Well, we really need you all to make sure things are done very quickly, but also correctly." Um, Ok? I'm pretty sure that's what all of us were always doing anyways, but still, when you rush you miss important things. Fast is not better than perfect.

    The mere fact that they make you clock in and out should give anyone pause, because that is a juvenile way to run a professional office of adults. It basically says right off the bat that they do not trust you, and creates a terrible environment. I always felt like a little kid who might be lectured at any time by a parent. (And I am a rule follower) Once I got called into an office to talk to my supervisor about the fact that I had been 5 minutes late, I kid you not. After that, I was literally counting down the seconds until I could quit.

    On one hand, the very heavy workload made the day go by fast so I was never bored, but that was also a problem because by the time 5 came around, I felt like my work day was just beginning. It was so difficult to get anything done when you were also expected to respond to emails, answer the phones and cover receptionist duties for an hour. So I always had to ask for overtime, which they sometimes allowed, but always questioned why I needed it. I felt like a crazy person because I was doing everything I possibly could, but could never finish all my work. I was almost always the last one there at night and very often came in on saturday mornings just to keep my head above water.

    I will say that some great girls work here (it is mostly all women in their 20s-30s) and I truly liked some of them and made some good friends. We all helped each other through the madness. My department even got me a going- away cake and everything, which was so sweet. So there was definitely some sunshine to help brighten the madness! I mean absolutely no disrespect to any of them who still work there. I think it works ok for some people.

    I guess this job helped me accomplish what I needed when I was hired, which was to provide a reliable paycheck so it helped me accomplish some of my goals. But I hated almost every second of it, and could not have been more gleeful to give my 2 weeks notice when it was possible. Walking out with my box of belongings on my last day was actually one of the happiest days of my life and I felt like shouting: "I AM FREE!!!!!!!" :)

    Advice to ManagementAdvice

    If you would like to be an organization that thrives and have a culture where people are passionate and love coming to work, please consider some changes. Listen to the needs of your employees more, consider having a suggestion box or other way for people to anonymously make suggestions. Stop ruling by fear and instead motivate and encourage!

    When you actually care about your employees, they will actually care about you! Stop using a clock-in system, that is just downright embarrassing. Allow more flexibility as long as people are actually getting their work done. This definitely felt like a labor-mill as some reviewers have called it, where you do not actually care about your employees. It seems you just want warm bodies to get things done. The culture needs some major re-vamping to get it to where it could be comparable with places where people actually like their life!

    Doesn't Recommend
    No opinion of CEO
  6. 1 person found this helpful  

    Laid off after a year and a half even though they just hired a bunch of people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Legal Assistant in Tampa, FL
    Former Employee - Legal Assistant in Tampa, FL

    I worked at Shapiro, Fishman & Gache full-time (more than an year)

    Pros

    Stressful job but overall it depends on your manager. My manager was cool so it wasn't that bad but definitely could have been worse. They give you overtime if its needed but it isn't really appreciated. Laid back environment even though there are a lot of rules. Benefits were ok and affordable health insurance but they could have did better with PTO. 1 of the only good things is that you can listen to music while you work. Learned about the foreclosure process.

    Cons

    High turnover, strict cell phone policy, no room for advancement. They have their rules/policies/procedures and there is no changing it. Low pay, $.58 worth of a raise even though I did A LOT of work there. During my time there, went through 3 different lay off waves & I was included the 3rd time even though they just hired about 20 people like a month prior to that. No sick days

    Advice to ManagementAdvice

    Upper Management doesn't care about employees. Just see $$$. They hire/fire people so easily but wonder why there are so many mistakes on files. Keep people that are actually worth keeping that know what they are doing and stop being cheap, pay people what they are worth.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Foreclosure mill that doesn't care about its employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Shapiro, Fishman & Gache

    Pros

    Easy to get hired, benefits.

    Cons

    The management is terrible. Not professional, extremely gossipy. A few of the managers would berate employees in front of everyone. They openly gossip about employees to each other and make the environment very negative. They operate like a high school clique and play favorites when promoting.

    Advice to ManagementAdvice

    It's hard to take management seriously when you reprimand an employee for something in front of everyone but openly let your favorites get away with murder. No one wants to ask management questions because they roll their eyes and act disgusted that a peon is speaking to them, then they wonder why people make so many mistakes. Also, I witnessed an employee get written up for sending an email to a coworker complaining about a manager. The manager told this employee that the receiver of the email came to them about its contents. In reality, the manager logged in to the employee's email remotely and without permission in order to snoop because she enjoyed yelling at this employee. The manager thought it was hilarious to mess with this person. That's completely awful on all levels, and a waste of company time and resources. I have never seen such unprofessional behavior in my entire life. Your turnover is high because you're nasty to all of your employees and everyone hates you. I can't believe your bosses haven't caught on to your disgusting behavior. My advice would be to fire management and hire people that aren't sociopaths.

    Doesn't Recommend
    Disapproves of CEO
  8.  

    Rewarding if you enjoy a Challenge

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Legal Assistant in Boca Raton, FL
    Current Employee - Legal Assistant in Boca Raton, FL

    I have been working at Shapiro, Fishman & Gache full-time (more than an year)

    Pros

    Culture, Overtime, Flexible Schedule Options, Diverse Staff, Good Entry Level Opportunity

    The culture is great if you can't stand drama. Unprofessional behavior will get you fired quickly, which means that your coworkers are generally friendly and hardworking. I feel respected by management, attorneys, and other processors. There is a genuine attitude of team work here.

    Overtime is consistently available, but not necessarily required. Hard work is rewarded and overachievers will feel appreciated.

    You can choose to start your day at 8:00 am, 8:30 am, or 9:00 am through 4:30 pm, 5:00 pm, or 5:30 pm, with a half hour lunch, and I really enjoy the flexible schedule.

    There is good diversity among the staff in terms of racial background, however, the office is clearly dominated by women.

    If you're looking for a good entry-level opportunity, this is a great place to start. Legal assistants / Paralegals can make a good living after a few years of experience, and this firm is willing to hire without any direct experience in the legal industry. A lot of managers, team leads, and supervisors have only been with the firm for five or so years, so there is room for advancement, and they do promote from within.

    If you're looking for an opportunity and are willing to work hard for it, you could do very well here.

    Cons

    Heavy Work Loads, High Turnover, No Paid Breaks, Strict Cell Phone Policy, Bathrooms

    Most of these cons are not cons for me, but warnings for people who are looking for a lax work environment. You will need to work if you accept a position here.

    If you're looking to come to work, text all day, get little done and clock out 15 minutes early, you will be lucky to make it three weeks here. Don't show up late and don't call out unless you're actually sick. If you have work that absolutely needs to be done and your day is over, don't go home. Finish it.

    There is a LOT of work, and if you aren't pulling your weight, you will be let go. Even if you are pulling your weight, you will barely be keeping your head above water. On the flip side, if you are doing everything you can and still drowning in work , management will make sure that you have help. Standards are high, but that doesn't mean you are on your own.

    Because of the above, there is a very high turnover rate. To be completely honest, though, the turnover is no worse than I have seen at other offices with comparable pay rates.

    There are no paid breaks here. Period. If you want to take two fifteen minute breaks, you will need to clock out for both of them and extend your day by a half hour.

    There is a very strict cell phone policy. If you can't go 4 hours without checking your iPhone, this isn't the place for you.

    There is no sugar-coating this, but the womens' bathroom is disgusting about 75% of the time. Pro-Tip: there are 3 other floors in the building. Go downstairs.

    Advice to ManagementAdvice

    You know how to motivate us to get the maximum work possible out of very few people. Additional employees to better distribute the workload and ensure that we can complete all of our tasks would really increase the quality of everyone's work.

    The servers have intermittent issues when saving / printing documents or opening programs. Collectively, there is a lot of lost time while processors are just sitting there, waiting for a spreadsheet to open or a word document to print. Some work on improving this issue would be appreciated all around.

    I don't know if it's even possible - and I know it's not your fault - but maybe building maintenance could visit the bathroom a bit more frequently throughout the day. There are just too many women in the office to share four stalls and not have it degrade into a complete cesspool by lunchtime.

    Small issue, but the chairs are kind of uncomfortable. We work long hours doing repetitive tasks, and my shoulders have never been so sore in my life.

    I hope the above bits of advice don't discourage quality applicants from accepting offers, because I truly love where I am and what I do. Culture is built from the top down, and I think the management here really cares about the employees. Thanks for all you do!

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Learned about foreclosures while working for this firm

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Shapiro, Fishman & Gache full-time (more than 5 years)

    Pros

    Learned about foreclosure and systems.

    Cons

    As with most places, it depends on who you work for as to whether or not you will enjoy working there.

    Advice to ManagementAdvice

    Better guidance on what management wants/expects and resources to for growth within the firm

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10.  

    Company could care less about its employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Boca Raton, FL
    Current Employee - Anonymous Employee in Boca Raton, FL

    I have been working at Shapiro, Fishman & Gache full-time (less than an year)

    Pros

    The health insurance provided by the company is very good for what they charge. Paid time off is also very good, even within the first year.

    Cons

    The company does not care about its employees at all and has a revolving door. I watched them fire 10 employees because "production was down" on the same day that they introduced us to 3 new employees. Many of the employees fired deserved to be let go but several of them were good employees who simply had minor personality conflicts with management. They say there is room for growth in the company but I have seen no evidence of it. Management has been there for years and I don't see any of them going anywhere any times soon. Pay at this company is terrible and raises tend to be in $0.50/hr range. I know there is another foreclosure law firm in Delray offering $2-$3 more per hour for the same jobs. The only reason I have not switched to that firm is I do not want foreclosure law to become my field and a second job in a similar firm would not help my resume.

    Advice to ManagementAdvice

    Appreciate your employees more. Pay them a decent salary. Stop treating them like they are less than human.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Don't do it! unless you are truly desperate for a job and are OK with being laid off at any time for no reason

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Boca Raton, FL
    Former Employee - Anonymous Employee in Boca Raton, FL

    I worked at Shapiro, Fishman & Gache full-time (less than an year)

    Pros

    You get a coffee cup when you start?

    Cons

    Terrible management, sweatshop-like environment, constant mass layoffs, you get in trouble for clocking in 1-minute late or for talking to a co-worker (when higher ups yell and laugh so loudly it is nearly impossible to concentrate on your own work), etc.

    Advice to ManagementAdvice

    Stop the turnover madness and keep the good people you have. If you haven't already laid them off, they will quit b/c they do not want to be a part of such a terrible company.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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