ShareBuilder Reviews

Updated August 30, 2015
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3.4
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ShareBuilder President and Chief Investment Officer Dan Greenshields
Dan Greenshields
10 Ratings

24 Employee Reviews

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  1. Excellent company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ShareBuilder full-time (More than 10 years)

    Pros

    ShareBuilder has always been an excellent company to work for - well-managed, interesting mission and excellent technology.

    Cons

    Now that it's owned by a much larger company, it's harder to get things done, especially now that Dan G has left.


  2. Finding their way

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at ShareBuilder full-time

    Pros

    Strong pay, especially in certain groups and levels, and good benefits, including free on-site gym membership, strong 401k match, discounted stock purchase plan, stock grants (for Director level and up). Some strong new leadership in place that could have positive impacts on the organization, especially the product offering. Great location in Pioneer Square near sports arenas and lots of new bars and restaurants.

    Cons

    Company has lost it's family feel and strong cultural glue that kept many long-term employees around for 10 years and more. Company is more mature under Capital One ownership, which has pros and cons. Cons include lots of bureaucracy as well as a pretty harsh, impersonal and political environment. Work/life balance is touted, but not a reality for many. Related, Parent company is located in Virginia, which can create lots of coast to coast travel for many. Health benefits are decent, but leave plenty to be desired in the way they are structured and implemented, and in the potentially high cost to employees who do end up having health issues or minor or major accidents among their families in a given year. Stacked ranking system to determine bonuses and promotions, similar to old Microsoft and current Amazon, which has pros and cons. Cons being that the system is not implemented fairly or consistently across all groups and can be manipulated, creating some perceived and real imbalances and inequities. Company is in a very competitive environment with a product that is good, but not great, and is not a top player in the space, creating some morale issues.

    Advice to Management

    Keep pressing forward to improve the product, working environment and morale. Good things will come in time, but plenty of work to be done between now and then.


  3. Pros and Cons

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at ShareBuilder full-time

    Pros

    Advocate for employee involvement in teams (social)

    Cons

    Difficult to move positions, low pay (comparably to other companies in area)


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  5. Strong culture and good benefits; became somewhat bureaucratic once acquired.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at ShareBuilder full-time (More than 5 years)

    Pros

    Benefits, culture, mission and values, team-oriented

    Cons

    Grew more bureaucratic after purchased by ING DIRECT and later Capital One; satellite office experience for senior managers working with colleagues in DE and VA.

    Advice to Management

    Keep the troops away from the DE/VA dynamics as much as possible


  6. Helpful (1)

    Brokerage Firm

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    ShareBuilder, now owned by CapitalOne, has really great opportunities to learn and grow. The people are, for the most part, pretty ok to work with. There are times when you're extremely busy and then there are the slower months but it's nice that your time is a little flexible and the managers are cooperative. The benefits are ok, not the best but they're there and you have 3 options to choose from. There are some great perks: free gym & classes right in the building, they'll also reimburse an outside gym, bus/car/parking stipend, occasional catered lunches/coffee carts,breakfast, flexible schedule, happy hours, CEO does try to get to know everyone, lots of training and classes you can take to help in your career and you can wear jeans to work!

    Cons

    Takes forever and a half to get access to anything. Calling the employee help line is a whole different animal b/c CapitalOne is really not sure who ShareBuilder is so it's frustrating to get access, passwords and such. There are also managers who have a huge power trip between each other and it trickles down on their team. When an issue arises managements likes to "sweep it under the rug" at times. There are a couple of managers that will take credit for something that someone on their team has done. It's very "high school" so quite a bit of gossip. If you're working here, DO NOT talk about your personal life. If you want to be noticed, you have to brag about yourself ALL THE TIME, which is annoying, and make a huge production about finishing a task you were originally hired to do.

    Advice to Management

    Recognize employees for going the extra mile. Pay attention to the quiet ones b/c most times they work for 2+ people and help other departments but don't get recognition for it. Managers need to be evaluated on a different level and stop the power trips, walking on people to further their own careers and taking credit for things they haven't done BUT take responsibility for making mistakes.


  7. Management needs to care and nurture their employees. Unfortunately that doesn't happen here.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Coworkers are hard working and team players

    Cons

    Management does not care about their employees. Promotions are impossible to get. Horrible work environment

    Advice to Management

    Showing interest in your employees goes a long way.


  8. Helpful (1)

    Very positive team experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at ShareBuilder full-time (More than a year)

    Pros

    Very fast paced and intense. But the people care. Interesting online product experience. Great people. Good undervalued product.

    Cons

    Slowly being managed to death by parent company. If the president and senior leadership leave, as many have, the entrepreneurial spirit will die.

    Advice to Management

    Try and remain separate from the mothership while taking the best and leaving the paperwork and politics behind.


  9. ShareBuilder turning into Capital One on a slow trajectory, culturally speaking.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Coordinator Builder in Seattle, WA
    Current Employee - Customer Service Coordinator Builder in Seattle, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at ShareBuilder full-time (Less than a year)

    Pros

    Orientation was awesome. They were starting up some awesome local diversity groups before my departure. Lots of opportunities to party for team building.

    Cons

    Culturally speaking, ShareBuilder is still acting like its self rather than its newest parent company Capital One. Prescriptions (that are reoccurring) have to be purchased from CVS; there is only one CVS in my state, and they screw up regularly. [yelp reviews showed shared many exacerbation examples, with this particular pharmacy.] Call center has horrible refreshment of their middle management, forcing entry level into going elsewhere or remaining stagnant.


  10. Great company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Seattle, WA
    Current Employee - Customer Service Associate in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ShareBuilder full-time (Less than a year)

    Pros

    Pros to working at ShareBuilder is that they truly seem to care about their employees. Great training and warm environment with great co-workers. Have special days where they play games or bring in food to make sure employees are happy.

    Cons

    Cons to working at ShareBuilder is that if you get labelled to soon it is hard to get past the label and move forward in the company. No other real cons to mention.


  11. Helpful (2)

    A great place to start, but questionable for long term.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Seattle, WA
    Current Employee - Customer Service Associate in Seattle, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at ShareBuilder full-time (More than 3 years)

    Pros

    I loved working for ShareBuilder; when I started, the corporate culture was very inclusive and not too uptight, and it felt like anything was possible. Most of the people I've worked with have been great: supportive, friendly, and open. I felt like I mattered there and that the company wanted me to succeed. Under different circumstances, I could have stayed there a very long time.

    Cons

    In the current climate (following the Capital One acquisition) opportunities for advancement seem to have ground to a halt. There are few opportunities to move up in your department, or to move to others department. The spirit of opportunity and possibility has dried up.

    Advice to Management

    Make people feel like they matter again. Reward people for the work they do, instead of taking them for granted. Recognize that if you don't give your employees better reasons to stay with you, you are going to continue to lose them.



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