Shaw Communications

  www.shaw.ca
  www.shaw.ca

Shaw Communications Reviews in Calgary, AB

Updated November 3, 2014
Updated November 3, 2014
242 Reviews
3.2
242 Reviews
Rating Trends

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Approve of CEO
Shaw Communications CEO Bradley S. Shaw
Bradley S. Shaw
80 Ratings

Review Highlights

Pros
  • Really good benefits with an easy going work environment (in 27 reviews)

  • Company really does try to ensure employees have a work/life balance (in 13 reviews)


Cons
  • stress a work-life balance but schedule you only on evening and weekend shifts (in 8 reviews)

  • Terrible senior management in the area that I worked in (in 9 reviews)

More Highlights

95 Employee Reviews Back to all reviews

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  1.  

    Very relaxed, casual environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer in Calgary, AB (Canada)
    Former Employee - Software Developer in Calgary, AB (Canada)

    I worked at Shaw Communications as an intern (less than an year)

    Pros

    It was a very chill work environment. I was given a solo project and left to handle it on my own. Pay to work ratio is great. Shuttle service and the food truck is a very nice perk.

    Cons

    The job kind of felt like I was working on a side project since I was the only person working on it.

    Neutral Outlook
    No opinion of CEO
  2.  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in Calgary, AB (Canada)
    Current Employee - Intern in Calgary, AB (Canada)

    I have been working at Shaw Communications as an intern (less than an year)

    Pros

    great people to work with! loved it to bits!

    Cons

    not the best at paying

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Great company to work at if you are driven.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative Support in Calgary, AB (Canada)
    Former Employee - Customer Service Representative Support in Calgary, AB (Canada)

    I worked at Shaw Communications full-time (more than 3 years)

    Pros

    Moving up is easy as long as you are determined, have a positive attitude and can network. Always have a goal of where you would like to advance to and work towards it, otherwise you can end up being stuck in the same position for years. Not that this is bad for everyone, some people are happy right where they are.
    Benefits are great and the employees are amazing.

    Cons

    Shift work, if you work in the call centre.
    Changes happen on a regular, need to always keep updated.

    Advice to ManagementAdvice

    Make sure you acknowledge your immediate staff. Bring in more training for front line agents who have gone years with only the new hire.

    Recommends
    Positive Outlook
    Disapproves of CEO
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  5.  

    Service Technician at SHAW

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Technician in Calgary, AB (Canada)
    Current Employee - Service Technician in Calgary, AB (Canada)

    I have been working at Shaw Communications full-time (more than an year)

    Pros

    Its like family. Good training and everyone helps. lots of over time.

    Cons

    Hard to work outside in calgary winter

    Recommends
    No opinion of CEO
  6.  

    Not the same company it used to be!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Calgary, AB (Canada)
    Former Employee - Anonymous Employee in Calgary, AB (Canada)

    I worked at Shaw Communications full-time (more than 3 years)

    Pros

    Great team environment, management SEEMS to care about identifying personal growth opportunities.
    Good people, good benefits, decent salary.

    Cons

    Poor leadership. Seems like the organization talks the talk but has trouble walking the walk! Good for a short term but would definitely recommend looking elsewhere, as this company has shifted from good moral values and customer service to a sinking ship that only cares about taking $$$ from customers.

    Advice to ManagementAdvice

    Don't let go of your valued employees, but rather take a close look at your leadership team and go back to the basics of making customers and employees happy. Get back to your roots Shaw or you will be squashed by the competition!!!
    Work WITH and develop your employees....we are more than a number!!! Restructuring isn't always a good decision.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Ok place to work as long as you don't expect raises and don't question management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Calgary, AB (Canada)
    Current Employee - Anonymous Employee in Calgary, AB (Canada)

    I have been working at Shaw Communications full-time (more than 8 years)

    Pros

    Reasonably good benefits, share purchase program. Most worker bees are pretty good people to work with. Most first level managers try to do a good job for their staff despite their limited power. Flexible start/stop times.

    Cons

    Little to no training or career advancement unless you want to be a manager. Management is fearful of change and obsessed with process even when it interferes with getting work done. Lots of bureaucracy makes it difficult to get decisions made. Raises are poor.

    Advice to ManagementAdvice

    Get rid of the 1970's management mentality and lack of trust. Remove the managers who aren't interested in developing a progressive culture and who only want to do what's always been done. Stop talking about improving things and take steps to actually bring about positive change. Don't expect the average employee to figure out how to fix the mess that's been made by reorganizing the company, management needs to step up and finish the job.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Not Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Technician in Calgary, AB (Canada)
    Current Employee - Service Technician in Calgary, AB (Canada)

    I have been working at Shaw Communications full-time (more than 3 years)

    Pros

    Money was pretty good, lots of OT available to the Technicians

    Cons

    Extremely difficult to move to another position or get promoted.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9.  

    A good place to start to gain work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Calgary, AB (Canada)
    Current Employee - Project Manager in Calgary, AB (Canada)

    I have been working at Shaw Communications full-time (more than 3 years)

    Pros

    Great team environment and fun people to work with. Quite relaxed office environment, yet fast paced changes occur regularly.

    Cons

    Middle management is atrocious, no managerial experience or skills, micro management, no real understanding or empathy for the teams and daily challenges. Lots of verbal discussions, but little action. Systems are ancient and don't do the job properly.

    Advice to ManagementAdvice

    You need to be aligned so that the teams are not getting mixed messages. A roadmap, planning and organizing for future growth and team expansion would be a huge benefit instead of scrambling when things get busy and the teams are already frustrated and overworked..

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Decent place to camp out while you find your next job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Manager in Calgary, AB (Canada)
    Former Employee - IT Manager in Calgary, AB (Canada)

    I worked at Shaw Communications full-time (more than 5 years)

    Pros

    Great people. Average benefits - but you do get discounts on Shaw products (cable or satellite TV, Internet, etc.). Recent move to flex benefits may be better for some employees.

    Cons

    Limited opportunity to advance - unless your last name is Shaw.
    Limited training opportunities available to IT employees. Leadership is too focused on keeping costs low developing talented people.

    Advice to ManagementAdvice

    Stop micromanaging and really empower people to deliver results.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Its good for IT beginners. Not something to stick with...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Calgary, AB (Canada)
    Current Employee - Business Analyst in Calgary, AB (Canada)

    I have been working at Shaw Communications full-time (more than an year)

    Pros

    Nice pay for recent graduates.
    Perks for being employee.
    Senior Management give you time to learn the stuff

    Cons

    Not challenging at all.
    Nothing new happens you are doing something which is already done hundred times before you

    Advice to ManagementAdvice

    Take a break. You need to get the new systems. Your company is in desperate need for innovation.

    Recommends
    Neutral Outlook
    No opinion of CEO

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