Shaw Communications Reviews

Pros

The people their are wonderful and eager to assist you in advancement. The support is always available to you when you need it.

Cons

The employment process is very lengthy and sometime the direct line of communication is flawed. They do treat you well.

Advice to Senior Management

Have a better understanding that everyone comes from a dfiferent walk of life, and may require different support. Not everything should be so standardized as we all have different needs

Pros

most of my team members are very nice, and shaw give a lot of training to us.good employee price in TV.

Cons

poor middle management, poor office, lower pay, more task, far location, without team lunch,
can not working from home, then

Pros

Good salaries, nice people, good benefits

Cons

Very poor management, a lot of politics

Advice to Senior Management

Stop intriguing, start working

Pros

Purely money. As a Unionized TFR, we're paid very well compared to others in the company.

Cons

1960s Computer system does down everyday slowing the entire company down.
Poor Management and lack of planning hurts everyone including our customers.
We change product lines every 8 months which doesn't give customers any confidence.

Advice to Senior Management

It's seems like we never have a plan. When we were Rogers, we always had a plan and strived to be Cable Pioneers. Now we are Shaw and our processes are from the stone ages and have no sence of leadership.

Pros

The following is regarding the Accounting/Finance department:
- If you get a good team, then it's a great place to work.
- If you get a good manager who manages in your style preference and supports the team, then it's a great place to work.
- If you are patient and the managers like you, doors will open and opportunities for professional growth or career advancement will come your way.

Cons

The following is regarding the Accounting/Finance department:
- Employees are treated differently whether by accident or not (favoritism shows as well as employees whom management either don't like or watch overly carefully).
- Work load is not evenly distributed among the employees, within the team and outside the team, in fact there are several that are over worked
- There seems to be a consensus that many are under paid even though Shaw claims they are within the market ranges they do research on.
- Not all employees are treated with respect by other employees/supervisors/managers.
- When a mistake is made as we are all human, you are made to feel as if it's the end of the world instead of helping the person understand and learn from their mistake.

Advice to Senior Management

There are many reasons as to why the Accounting/Finance department had such a low engagement survey results. There are two very large factors among those many reasons. One is the salary and the other is work loads.

A quote from Daniel Pink: "Pay people enough to take the issue of money off the table." What is enough? Well let's start with market value and not always at the very bottom of the range.

As for the work load, pay attention. Everyone says they're busy but only some are truly busy all the time and sometimes to the point that they can barely keep up even with working overtime on a regular basis. Those people rarely get time for breaks not even one. The others that claim they are busy I find they spend so much of their time surfing the net including reading the news, talking to people either on the phone or visiting others for long periods of times, and taking all the breaks each employee is supposed to be entitled to. It's no wonder that they're always busy. There's not enough time for them to do all their socializing, fooling around, and chit chatting AND get all their work done within their 7.5 hour work day.

Those that are always busy and work hard I can honestly say resent the employees that seem to get away with slacking off. It's like some are watched like a hawk and others they turn a blind eye and ear to. I only say this as often it feels as though the ones that work hard that take 5 minutes to socialize once during their busy day are told they are talking too much and can't get all their work done. Well perhaps it's not so much that they took only 5 minutes out of their day but that those 5 minutes would not have changed the amount of work they would have gotten done at the end of the day and if that's the case they are over worked. As I had mentioned before work load is not evenly distributed. After all a 5 minute break to socialize when they don't have time to take their allotted breaks through out the day is not bad in comparison to all those slackers who maybe work half as much and take all their breaks on top of slacking off.

Pros

big company,good location, work environment is ok. compensation is not bad.salary is fair in the market. internal employment opportunities

Cons

requires high dedication and availabilty; professional competion against more tenured management staff. it is not a really well-managed company. high rates of customer complaints

Advice to Senior Management

create an environment the utlizes both transformational and transactional leadership approaches and celebrate employees as well as customers. customer complaints need to be considered

Pros

many benefits but not great

Cons

many issues like lack of new technology

Advice to Senior Management

focus on Technology and stop or minimize contractors

Pros

benefits are good
subsidized services, great if you are into watching lots of tv
not much micro-managing
tech support envi is a bit relaxed

Cons

poorly managed
not many opportunities for advancement
high level of mediocrity among frontline managers
not well educated staff and therefore not a professionL environment
bickering, gossipping, dog-eat-dog approach to work.

Advice to Senior Management

fire the middle managers
embark on succession planning
not many have post-secondary education among the managers, make a first degree the minimum qualification to become a supervisor
fire all the high schl graduates who are either mgr or supervisor bcos they ve been in the coy for years - things don't always work that way.

Pros

A lot of good people work/worked at Shaw, gave back to Canadian communities

Cons

Lack of communication from management

Pros

- good commission
- opportunity for growth
-good work environment
- great benefits and stock options
- great incentives

Cons

- rare pressure to hit targets
- dynamic work environment and need to keep up with current info
- contant change

Advice to Senior Management

None, as management is really good at this company. Perhaps, more communication to frontline staff would be good and less spontaneous changes