Shaw Communications

  www.shaw.ca
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Shaw Communications Reviews

Updated August 20, 2014
Updated August 20, 2014
211 Reviews

3.3
211 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Shaw Communications CEO Bradley S. Shaw
Bradley S. Shaw
68 Ratings

Review Highlights

Pros
  • Company really does try to ensure employees have a work/life balance (in 12 reviews)

  • Really good benefits with an easy going work environment (in 23 reviews)


Cons
  • stress a work-life balance but schedule you only on evening and weekend shifts (in 7 reviews)

  • Terrible senior management in the area that I worked in (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Winnipeg, MB (Canada)
    Former Employee - Customer Service Representative in Winnipeg, MB (Canada)

    Pros

    Benefits, employee appreciation days, shaw BBQ, great working team environment, company values, employee discount on products, working here has a lot of perks . Its a good place to work part time while raising a family or going to school.

    Cons

    its a call centre- imagine being tied to a chair for all of your shift and taking call, after call and looking forward to your 15 minute breaks. Then they feed you mini donuts and ice cream. This may sound like a pro to some but you come out overweight and unhealthy after a few years.

    Advice to ManagementAdvice

    Management was great, accommodated my student life when i needed it.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    It was okay, it wasn't too ambiguous.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Gloucester, MA
    Current Employee - Anonymous Employee in Gloucester, MA

    Pros

    Really streamlined simple process for work

    Cons

    Way too simple and not any room for growth for those who want it

    Advice to ManagementAdvice

    Way too simple and not any room for growth for those who want it

    Doesn't Recommend
    Disapproves of CEO
  3.  

    A good place to start to gain work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Calgary, AB (Canada)
    Current Employee - Project Manager in Calgary, AB (Canada)

    Pros

    Great team environment and fun people to work with. Quite relaxed office environment, yet fast paced changes occur regularly.

    Cons

    Middle management is atrocious, no managerial experience or skills, micro management, no real understanding or empathy for the teams and daily challenges. Lots of verbal discussions, but little action. Systems are ancient and don't do the job properly.

    Advice to ManagementAdvice

    You need to be aligned so that the teams are not getting mixed messages. A roadmap, planning and organizing for future growth and team expansion would be a huge benefit instead of scrambling when things get busy and the teams are already frustrated and overworked..

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Decent place to camp out while you find your next job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Manager  in  Calgary, AB (Canada)
    Former Employee - IT Manager in Calgary, AB (Canada)

    Pros

    Great people. Average benefits - but you do get discounts on Shaw products (cable or satellite TV, Internet, etc.). Recent move to flex benefits may be better for some employees.

    Cons

    Limited opportunity to advance - unless your last name is Shaw.
    Limited training opportunities available to IT employees. Leadership is too focused on keeping costs low developing talented people.

    Advice to ManagementAdvice

    Stop micromanaging and really empower people to deliver results.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Its good for IT beginners. Not something to stick with...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst  in  Calgary, AB (Canada)
    Current Employee - Business Analyst in Calgary, AB (Canada)

    Pros

    Nice pay for recent graduates.
    Perks for being employee.
    Senior Management give you time to learn the stuff

    Cons

    Not challenging at all.
    Nothing new happens you are doing something which is already done hundred times before you

    Advice to ManagementAdvice

    Take a break. You need to get the new systems. Your company is in desperate need for innovation.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Welcome back to high school BS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Edmonton, AB (Canada)
    Current Employee - Customer Service Representative in Edmonton, AB (Canada)

    Pros

    - benefits are all I can say

    Cons

    - NO work life balance
    - supervisors do nothing all day except hop sup desk to sup desk discussing nothing work related and they take off whenever they want for however long they want when the big boss is out of the office
    - employees are constantly given mixed signals about what to be doing

    Advice to ManagementAdvice

    Get supervisors who have some actual management skills and not who can stick their nose furthest up the bosses butt

    Watch your supervisors as much as you have them watching the csr, tsr.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Great Place to Work as long as you Kiss butt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Represenatative-Billing  in  Edmonton, AB (Canada)
    Current Employee - Customer Service Represenatative-Billing in Edmonton, AB (Canada)

    Pros

    Great pay, flexible schedule,

    Cons

    Supervisors who micro manage you, only way to advance is kiss supervisors butt, to many cliques. Big brother is watching.

    Advice to ManagementAdvice

    Stop micro managing your staff, give some breathing room for employees who have a life outside of Shaw. Consider
    that not every employee wants to devote their life to Shaw. There is a world outside of Shaw and some of your employees want to experience it.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Empowered to save and strengthen our customer relationships at high risk of switching to our competitors, Shaw’s Loyalty

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    - Awesome leadership
    - Amazing career opportunities if you have a good attitude
    - Positive work environment

    Cons

    Turnover can be stressful at times, however this is the case for any large corporation.

    Advice to ManagementAdvice

    Keep doing what you're doing !

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    good

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    flexible work environment. Can explore new technolgy

    Cons

    some change on the management and has to adapt to change

    Recommends
  11.  

    Horrible Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Calgary, AB (Canada)
    Former Employee - Anonymous Employee in Calgary, AB (Canada)

    Pros

    Benefits and definitely personal growth to realize I would never work for a company like this again. Took the skills I learned to build my own company and manage it by not doing what they did.

    Cons

    Office politics have a huge impact on when and where you move up in the company. The call center was okay. Lots of drama with who can kiss better butt. Poorly managed team structures. I feel bad for the upper management for choosing who they chose to manage some of the teams. For a "family business" they fall far from the mark in terms of decent human interaction. HR team is bunch of bullies. On more than one occasion, there have been workers in tears because some of the HR reps have been known to come after them due to siding with management when they are supposed to be a non-biased neutral party trying to resolve conflicts in the workplace. HR reps are known in the company to bully when they are to prevent bullying. As an employee, you should not be afraid to go to HR when you feel like you need assistance. When I use the term bullying, I mean it. I'm not using term for the sake of trying to get my point across but it is what it is, right? More than a few of my former colleagues have had to appeal to the labor board due to their issues. Too many horror stories to count.

    Advice to ManagementAdvice

    I've dealt with horrible direct management. My supervisor had no idea what they were doing. My supervisor was given the role and had not earned it apparently. Be careful who you are putting in a management position to deal with employees directly. Some are not following what "plans" you have for the company but rather going on power trips. Make a plan and stick to it. The vision is constantly changing and people who would've spent years continuing to work for you have left because of poor management. From a business perspective, I'd rather have a long time employee than spend money on constantly backfilling positions and training new employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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