Shaw Communications Reviews

Updated August 27, 2014
Updated August 27, 2014
217 Reviews

3.3
217 Reviews
Rating Trends

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Shaw Communications CEO Bradley S. Shaw
Bradley S. Shaw
69 Ratings

Review Highlights

Pros
  • Company really does try to ensure employees have a work/life balance (in 12 reviews)

  • Really good benefits with an easy going work environment (in 23 reviews)


Cons
  • stress a work-life balance but schedule you only on evening and weekend shifts (in 7 reviews)

  • Terrible senior management in the area that I worked in (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Field Support

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shaw Communications full-time

    Pros

    Super easy job, just email support. Minimal talking to techs onsite.

    Cons

    Pay not as good. personal growth

  2.  

    It was okay, it wasn't too ambiguous.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Gloucester, MA
    Current Employee - Anonymous Employee in Gloucester, MA

    I have been working at Shaw Communications

    Pros

    Really streamlined simple process for work

    Cons

    Way too simple and not any room for growth for those who want it

    Advice to ManagementAdvice

    Way too simple and not any room for growth for those who want it

    Doesn't Recommend
    Disapproves of CEO
  3.  

    Customer Solutions Expert

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shaw Communications

    Pros

    - If you maintain your motivation and you are hungry for commission, great position

    Cons

    - Conflict with Management, lots of basic administrative work and management for 1 sale (sales are based on added service not G.P.)

    Advice to ManagementAdvice

    - Update the archaic CRM

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  5.  

    great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Winnipeg, MB (Canada)
    Former Employee - Customer Service Representative in Winnipeg, MB (Canada)

    I worked at Shaw Communications part-time for more than 5 years

    Pros

    Benefits, employee appreciation days, shaw BBQ, great working team environment, company values, employee discount on products, working here has a lot of perks . Its a good place to work part time while raising a family or going to school.

    Cons

    its a call centre- imagine being tied to a chair for all of your shift and taking call, after call and looking forward to your 15 minute breaks. Then they feed you mini donuts and ice cream. This may sound like a pro to some but you come out overweight and unhealthy after a few years.

    Advice to ManagementAdvice

    Management was great, accommodated my student life when i needed it.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Ok place to work as long as you don't expect raises and don't question management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Calgary, AB (Canada)
    Current Employee - Anonymous Employee in Calgary, AB (Canada)

    I have been working at Shaw Communications full-time for more than 8 years

    Pros

    Reasonably good benefits, share purchase program. Most worker bees are pretty good people to work with. Most first level managers try to do a good job for their staff despite their limited power. Flexible start/stop times.

    Cons

    Little to no training or career advancement unless you want to be a manager. Management is fearful of change and obsessed with process even when it interferes with getting work done. Lots of bureaucracy makes it difficult to get decisions made. Raises are poor.

    Advice to ManagementAdvice

    Get rid of the 1970's management mentality and lack of trust. Remove the managers who aren't interested in developing a progressive culture and who only want to do what's always been done. Stop talking about improving things and take steps to actually bring about positive change. Don't expect the average employee to figure out how to fix the mess that's been made by reorganizing the company, management needs to step up and finish the job.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Not Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Technician  in  Calgary, AB (Canada)
    Current Employee - Service Technician in Calgary, AB (Canada)

    I have been working at Shaw Communications full-time for more than 3 years

    Pros

    Money was pretty good, lots of OT available to the Technicians

    Cons

    Extremely difficult to move to another position or get promoted.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8.  

    A good place to start to gain work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Calgary, AB (Canada)
    Current Employee - Project Manager in Calgary, AB (Canada)

    I have been working at Shaw Communications full-time for more than 3 years

    Pros

    Great team environment and fun people to work with. Quite relaxed office environment, yet fast paced changes occur regularly.

    Cons

    Middle management is atrocious, no managerial experience or skills, micro management, no real understanding or empathy for the teams and daily challenges. Lots of verbal discussions, but little action. Systems are ancient and don't do the job properly.

    Advice to ManagementAdvice

    You need to be aligned so that the teams are not getting mixed messages. A roadmap, planning and organizing for future growth and team expansion would be a huge benefit instead of scrambling when things get busy and the teams are already frustrated and overworked..

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Decent place to camp out while you find your next job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Manager  in  Calgary, AB (Canada)
    Former Employee - IT Manager in Calgary, AB (Canada)

    I worked at Shaw Communications full-time for more than 5 years

    Pros

    Great people. Average benefits - but you do get discounts on Shaw products (cable or satellite TV, Internet, etc.). Recent move to flex benefits may be better for some employees.

    Cons

    Limited opportunity to advance - unless your last name is Shaw.
    Limited training opportunities available to IT employees. Leadership is too focused on keeping costs low developing talented people.

    Advice to ManagementAdvice

    Stop micromanaging and really empower people to deliver results.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Its good for IT beginners. Not something to stick with...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst  in  Calgary, AB (Canada)
    Current Employee - Business Analyst in Calgary, AB (Canada)

    I have been working at Shaw Communications full-time for more than a year

    Pros

    Nice pay for recent graduates.
    Perks for being employee.
    Senior Management give you time to learn the stuff

    Cons

    Not challenging at all.
    Nothing new happens you are doing something which is already done hundred times before you

    Advice to ManagementAdvice

    Take a break. You need to get the new systems. Your company is in desperate need for innovation.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great Place to Work as long as you Kiss butt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Represenatative-Billing  in  Edmonton, AB (Canada)
    Current Employee - Customer Service Represenatative-Billing in Edmonton, AB (Canada)

    I have been working at Shaw Communications part-time for more than a year

    Pros

    Great pay, flexible schedule,

    Cons

    Supervisors who micro manage you, only way to advance is kiss supervisors butt, to many cliques. Big brother is watching.

    Advice to ManagementAdvice

    Stop micro managing your staff, give some breathing room for employees who have a life outside of Shaw. Consider
    that not every employee wants to devote their life to Shaw. There is a world outside of Shaw and some of your employees want to experience it.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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