Shaw Communications Reviews

Pros

flexible, team environment, free swag

Cons

lack of orginisation, individuals egos

Advice to Senior Management

planning is key, awareness of how employees operate in the field

Pros

Awesome benefits. There is not really any other Pro at this time.

Cons

Micromanaged, no recognition, does not care for quality, but quantity, emphasis on sales even when you are not in a sales environment

Advice to Senior Management

Get back to basics, listen to your customers, give them a product they want with service they want. Don't say one thing and do another towards your employees.

Pros

-Opportunities to invest in the company
-great staff discounts
-training
-open door policy
-quick to work on negative aspects

Cons

-inefficient communications at times
-customers complain about long wait times when calling support

Advice to Senior Management

a bit more structure in training would be great, as in -shadow installer for x days, installer shadows trainee for x days, shadow service tech for x days, service tech shadows trainee for x days. Then work closely with trainer with plenty of contact when out alone for x days.

Pros

The people that I work with were genuniely good people to work with
The benefits package is pretty good but could be better
Satellite discount
They have a 500.00 "bonus"

Cons

Poor communication with all levels of Management
NO opportunity for career advancement
Salary compensation is WELL BELOW the industry standards
No work life & balance
Shaw Senior Management does not listen to employee concerns
Frowned upon if you can't/or didn't want to participate in events
Employees are let go or fired if they want to advance in their career

Advice to Senior Management

My advice to Shaw Senior Management is to STOP pretending to care when it is obvious you don't, and start listening to your 10,000+ employees as you can learn alot from them and give them a voice.

Pros

good benefits, employee discount (great if you watch a lot of TV)

Cons

backstabbing
not a professional environment
lots of med***res
dog eat dog environment

Advice to Senior Management

why hire highly qualified people and tell them they can move up when you know they can't?
your manager ishighly scared you may take his job, hence, would not recommend you to another dept.

Pros

Employee benefits is very good , Always use new technology in training and work, get more chance to learn in the work

Cons

always very busy, but it is ok though, every job is goes like that, so i do mind to work in that environment

Pros

Great technology, some of the most talented local talent in all areas

Lots of horizontal opportunity

Cheap cable, tv and internet!

Cons

Very structured, not a lot of room for upward movement.

Options dont make much sense when the stock price doesnt move

Advice to Senior Management

They have great innovations, but play most large decisions safe. Taking some risks can pay off during a downturn environment

Pros

Great opportunities for rapid growth in your career.

Cons

smaller systems are under resourced.

Pros

Shaw Communications does a lot of different events which help with the community and they do provide excellent benefits and plenty of "perks" for working with the job- such as holiday parties, gatherings and dress ups for most holidays, a cafe is on the main floor, and parking for staff is under the building - of course you pay $400.00+ a month to use it but at least in winter it is nice to park indoors rather than on the street.

Cons

I found my training to be incomplete. I was informed I would just have to learn most of my job tasks in various web systems on my own. I was also informed that I was giving too good of customer service to internal customers. My manager and a fellow staff member were leaving work around noon twice a week to go home- I was instructed to reply "they have an appoinment' if anyone inquired about their whereabouts. I was left behind a total of 2-3 afternoons a week to work alone with improper training. This lead to multiple frustrations. I thought Shaw was a wonderful company to work for, I was hoping for better management in the department I was hired in. Unfortunately, there was only 4 of us working in my department and we were often overlooked by upper management so these issues were and still are going on unnoticed. I feel I would have succeeded and enjoyed my position if it were in a different department under a different supervisor.

Advice to Senior Management

My advise to management at Shaw would be to evaluate supervisors regularily and effectively to ensure proper use of company time, including training and work ethics within each department. I was hired and set up to fail because senior management "forgot" about my department and were not concerned with the day to day tasks and overal supervision from the supervisor of the department.

Pros

- Culture focused with strong values.
- The people are great and professional at what they do.
- Lots of opportunities to work on projects related to one's experiences.

Cons

- More reactive than proactive in approach when dealing with market conditions.
- Limited spending on training for career advancement
- Limited summer/co-op/internship placements

Advice to Senior Management

Adopt best practices from other industries and companies instead of being so "Shaw centric". This would improve the effectiveness of processes and technologies as well as enhance the company image in the market place.