Shaw Communications Reviews

Updated August 30, 2015
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Shaw Communications CEO Bradley S. Shaw
Bradley S. Shaw
28 Ratings

Pros
  • excellent benefits, great work life balance (in 14 reviews)

  • Really good benefits with an easy going work environment (in 24 reviews)

Cons
  • stress a work-life balance but schedule you only on evening and weekend shifts (in 8 reviews)

  • Terrible senior management in the area that I worked in (in 9 reviews)

More Pros and Cons

97 Employee Reviews

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  1. Field support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Calgary, AB (Canada)
    Former Employee - Anonymous Employee in Calgary, AB (Canada)

    I worked at Shaw Communications full-time (More than 3 years)

    Pros

    Lots of time off worked with great people

    Cons

    low pay stressful at times no parking


  2. Helpful (1)

    A nice place to work, with some flaws.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Services Representative in Vancouver, BC (Canada)
    Current Employee - Technical Services Representative in Vancouver, BC (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Shaw Communications (Less than a year)

    Pros

    Some of the people are great to work with, there is a big sense of teamwork Great location, nice view from tower A good step in the door for those starting out in their respective field Plenty of overtime (double pay) and opportunities for those interested Supervisors ain't half bad and are actually relateable. Good benefits that are available straight away.

    Cons

    Scheduling is horrid, actually insane. One day weekends are common during busy periods and there is no such thing as "balance" starting out, a value that Shaw seems to enjoy touting about. Expect to be working plenty of night shifts until you are tenured. Cringe worthy company memo's. Some slightly condescending memo's from management as well. I.T positions are limited, which may be of interest to some TSR's. Non-competitive pay, seems to be balanced out with amazing benefits. Could be a good or bad thing. Your usual call center stats. Band-aid programs galore. Shaw's core system needs an update.


  3. Network analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    nice people, good culture, comfortable office

    Cons

    not competitive in compensation, no chance of salary hike


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  5. Culture Differences after Merger

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Shaw Communications full-time

    Pros

    interesting, challenging, fast-paced industry with many creative and talented people. good perks like ESPP, stock options and flexibility within health benefits package.

    Cons

    merger impacts in Toronto seemed to take forever; sense of autonomous decision-making in Toronto gone, replaced with Corporate/head office overhang;


  6. Helpful (1)

    Restructuring and Shuffling

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Sales Manager in Calgary, AB (Canada)
    Former Employee - Regional Sales Manager in Calgary, AB (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Shaw Communications full-time (More than 3 years)

    Pros

    Good benefits, great offices and some fantastic locations. Many fun people to work with.

    Cons

    Constant reorganization, if you're part of "the group" meaning hanging together after work, drinks etc you may be OK. Unqualified people moved into many roles based on relationships with leaders.

    Advice to Management

    Really take a look at your management team, who they "bring with them" and the roles. Movement for the sake of movement typically results in the same outcomes. $59M in salary to the top 5 is unsustainable with the churn, keep raising the rates and watch this increase. More cuts in labour is not the solution.


  7. A Company That Believes in Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Shaw Communications full-time

    Pros

    - Work in a fast-paced industry that changes constantly, due to technology and customer expectations.

    Cons

    - Reorganizations are the norm rather than the exception, which can be a challenge in terms of building/maintaining a career there if you're at all uneasy about a constantly changing landscape.


  8. Fun Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineering Technologist in Kanata, ON (Canada)
    Former Employee - Engineering Technologist in Kanata, ON (Canada)
    Recommends
    No opinion of CEO

    Pros

    Working at the leading edge of technology, on some of the most state of the art workflows, and constantly moving forward.

    Cons

    A huge beast of a company, takes a lot to get recognized as a shining star, or get noticed by the managers who can help with your career path

    Advice to Management

    Look for better mid-level managers, ones who can nuture and encourage talent withing the company


  9. Worked as Call Center IT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Specialist in Winnipeg, MB (Canada)
    Former Employee - IT Specialist in Winnipeg, MB (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Shaw Communications full-time (More than a year)

    Pros

    It was alright TV on the walls and good support. Floor walkers to come up to you and help you out in person however sometimes you had to call them and sit on hold. Computers and environment was good

    Cons

    Lack of motiviation. Treated like a call center that was very strict, just mattered about numbers a lot would post stats of who took the most calls and would not care about quality that much.

    Advice to Management

    My advice to management would be to monitor calls a lot more often and discipline people who actually did not do a good job


  10. Helpful (4)

    Great company in the beginning - Not so much afterwards

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Vancouver, BC (Canada)
    Former Employee - Manager in Vancouver, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Shaw Communications full-time (More than 5 years)

    Pros

    Honestly - the company when I first started 5 years ago was awesome. Everything was great, everyone treated each other like family and everyone equally shared all the values that Shaw had taught and preached.

    Cons

    However after all the layoffs, (mine included) Shaw is no longer the same company it was 5 years ago. Everything is now sales based focused because they are losing customers and also they are getting hit hard by other competitors like Netflix and Telus etc.

    Advice to Management

    Honestly, get a grip - after all these layoffs you think that it will help improve the Shaw culture again? Think again. Unless we focus back on what making Shaw great 5 years ago then I don't think this company will last very long unless it gets bought out or something big happens to them.


  11. Helpful (1)

    Average

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Some pros are: Benefits, Average compensation

    Cons

    Some cons are Inconsistent leadership



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