Shaw Direct Reviews

Updated August 12, 2015
32 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.1
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Michael Abram
6 Ratings

32 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    Shaw Direct

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Benefits, great work environment, good people to work with.

    Cons

    seems like some processes are a little bit under thought and get rolled out with minimal knowledge or minimal help from the team the made the processes.


  2. Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mississauga, ON (Canada)
    Current Employee - Anonymous Employee in Mississauga, ON (Canada)
    Doesn't Recommend
    Negative Outlook

    I have been working at Shaw Direct (More than a year)

    Pros

    The people are great but the overall work environment is very disorganized and there is no work/ life balance.

    Cons

    Very disorganized and chaotic place to work. The senior Management team lacks proper direction.

    Advice to Management

    The senior Management team lacks proper direction.


  3. CR REVIEW

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shaw Direct part-time

    Pros

    Great place to work ! very welcoming environment

    Cons

    There hours were very all over the place

    Advice to Management

    Consider everyone circumstances


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. TSR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Representatives in Montreal, QC (Canada)
    Current Employee - Technical Support Representatives in Montreal, QC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shaw Direct part-time

    Pros

    good pay, nice people and family entreprise and trying to get in the game

    Cons

    management, bad corporate structure, promotion given on a basis of preference, not transparent

    Advice to Management

    more transparency , more guidance in what to do to get ahead


  6. CSR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Mississauga, ON (Canada)
    Current Employee - Customer Service Representative in Mississauga, ON (Canada)
    Recommends
    Positive Outlook

    I have been working at Shaw Direct full-time (More than a year)

    Pros

    - Good commision structure and pay

    Cons

    - Odd Managment choices in some instances

    Advice to Management

    - Less Micro Managing


  7. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Montreal, QC (Canada)
    Former Employee - Manager in Montreal, QC (Canada)
    Doesn't Recommend
    Neutral Outlook

    I worked at Shaw Direct full-time (More than 5 years)

    Pros

    Good location, friendly staff, free coffee

    Cons

    Old Management was promoted to new challenges and have 0 clue on how to manage chabge....If you're pretty and cool you'll get a bonus..but that's it.....Egos are way too present in corporate decision in Montreal.... Values are just a few words on a wall...


  8. Field Support - Customer Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Calgary, AB (Canada)
    Former Employee - Customer Service Representative in Calgary, AB (Canada)
    Recommends
    Neutral Outlook

    I worked at Shaw Direct full-time (Less than a year)

    Pros

    Gained sense of Exposure Learnt how to tolerate and attain to customers as needed and also learnt how to recommend sales to customers

    Cons

    Too busy and rotational shifts was a major concern for me regarding this job

    Advice to Management

    Learn to understand the needs of your subordinates. I've also had instance where my supervisor refused to serve as a reference to me. It was sad and I feel unfair.


  9. Awesome job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Representative in Calgary, AB (Canada)
    Former Employee - Technical Support Representative in Calgary, AB (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Friendly staff, parties, employer rates for services

    Cons

    Repetitive, management can be confusing at time.

    Advice to Management

    Communicate more frequently.


  10. The visions and values became obsolete

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Montreal, QC (Canada)
    Former Employee - Anonymous Employee in Montreal, QC (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Shaw Direct full-time (More than 8 years)

    Pros

    The people with work with are great! Great benefit packages.

    Cons

    The management and supervision team need to learn to learn to lead. The human resources department need to engage more with the employees. If you can play the game with the supervisors and managers that sometime look down on you instead of leading you than this is the place to be. They are nice when you start then when they are challenged they drop you.

    Advice to Management

    Step back and look who you have working for you and appreciate them. Don't wait until the employee has served the company for 10 years to find a reason to fire them and use and excuse that it is because they are not professional!


  11. Good Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    it is a great place to work

    Cons

    none that i have at this time

    Advice to Management

    good work



Showing 32 of 32 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.