Sheetz Reviews

Current Employee – been working at Sheetz

Pros – Our culture, our family values and connections with the community. We have great people and customers can't get enough. We are a great place to work!

Cons – It sometimes feels like we bite off more than we can chew as a company with too many roll outs at once. It's hard to keep up and perfect each new thing. We are fast paced, and always changing but we need to keep up the moral and make sure everyone has sufficient training to make sure we all have pride in what we do.

Advice to Senior Management – Have more hours to work with to develop our people and work on connections. More realistic training programs for new employees.

Yes, I would recommend this company to a friend

Former Employee – worked at Sheetz

Pros – Sheetz had a decent pay rate and decent benefits available. If not for that factor, I would not have stayed working there as long as I did.

Cons – The manager basically sat in the back room and expected everyone else to do her job for her. The assistant managers did the same thing. We (shift supervisors) got stuck doing everything they didnt want to do. The employees were lazy and constantly sneaking off for coffee or cigarette breaks in the back room. It was the most disorganized poorly run work environment I have ever been in. No respect. No organization. No structure. Awful.

Advice to Senior Management – Hire managers that actually do their jobs and are willing to put in just as much effort as the people they are in charge of. Don't hire people who just sit on their butts and boss everyone else around. It makes employees loose respect.

No, I would not recommend this company to a friend

Current Employee – been working at Sheetz

Pros – Always very busy, which passed the time. Good product, food, clean place to work. benefits, and pay not bad to start.

Cons – Store manager can make all the difference, has there favorites. Lots of backstabbing, gossiping behind other employees backs. Terrible scheduling, would work till 2am have to be back in at 12am that night and that was considered your day off, then was scheduled for a mandatory unpaid managers meeting at 3pm that same day, and was told "welcome to sheetz". Goodbye!!

Advice to Senior Management – Maybe consider employees personal life, and sleep time would help with morale and retention of employees. Have some form of formal training available, not just a minimum wage college student showing you around.

No, I would not recommend this company to a friend

Former Employee – worked at Sheetz

Pros – Pay is better than most places. Insurance is wonderful too, if you get on full time.

Cons – Fast food is not my forte, it hard to learn when you just get thrown in on the very first day. Management was super nice, but it is CRAZY in the kitchen. People run around everywhere and it is just chaotic.

Advice to Senior Management – Let people have time to just help instead of making the have a station all by theirself. Getting people overwhelmed on the first day doesn't bode well for them staying.

Current Employee – been working at Sheetz

Pros – The insurance benefits offer great coverage and are pretty inexpensive. The staff is very close-knit and for the most part easy to manage. You will definitely develop some lasting friendships while you're there. The customers are usually very friendly and many are regulars.

Cons – The hours can be horrible. Store Managers play favorites and will buddy up with certain Assistant Managers on 1st shift (7am-4pm), otherwise you work second shift (4pm-1am). Sometimes the expectations of the store from senior management are unrealistic with the resources you have to work with (not enough staff, layout of facilities, aging equipment, etc.). There is definitely a lack of communication from the store manager to the assistant managers ; I cannot stress this enough. You are expected to work all holidays as well.

Advice to Senior Management – Store Managers need to communicate better with Assistant Managers and Shift Supervisors (communications lines are sometimes closed and it makes it impossible to do a good job and deliver the customer service Sheetz is expecting).

Current Employee – been working at Sheetz

Pros – upbeat, good training, oppurtunities to move up, as long as you do what your supposed to you won't get fired.

Cons – gossip, benefits aren't that great

Yes, I would recommend this company to a friend

Current Employee – been working at Sheetz

Pros – The store managers are paid well, the bonuses are generous, and the people you work with day to day are some of the best people you will ever meet.

Cons – The company is horrible, the benefits are extremely lousy, favoritism is the only way you can survive or advance, you will always be understaffed, you are not given any of the tools to succeed, and from Monday to Friday, you will only see sunshine from inside Sheetz. You will be told to cheat on QA inspections, no two people will do anything the same way because no one was trained the same way, you can do something the same way every single day from day one because that's how everyone you've ever worked with has done it and get fired for it when they don't like you anymore, say "union" out loud and you are gone in a month. If you arrive on time, and leave on time, you will be the worst manager in the district and be called out on it at every meeting. Don't plan a vacation, you won't be going. If you can't kiss up to the right people, you will never even get this job, and you will definitely not be able to keep it.

Advice to Senior Management – Centralize training, make every single store consistent (with layouts in the MTO, training, management, etc), penalize managers for adding people to the shift for DM, RM, and VP visits, and let people not named Sheetz run this place. They had a good starting idea, but they do not have the ability of running this place.

No, I would not recommend this company to a friend

Current Employee – been working at Sheetz

Pros – Good pay good benefits good environment

Cons – Can get hectic not alot of day to day recognition

Advice to Senior Management – Expand and hire more

Former Employee – worked at Sheetz

Pros – decent pay, friendly employees, clean store

Cons – some shifts are unreasonable, the public at large is unbearable at times

Advice to Senior Management – listen to the employees

Former Employee – worked at Sheetz

Pros – The benefits and the pay is good, and the 401k is great. Like any other organization, the store manager is a vital part of making the job worthwhile. Their store support is amazing - always willing to assist the stores with any problems that come up.

Cons – Upper management - some DM's, Associate managers and store managers - make their decisions based on favoritism. And they also tend to look for scapegoats for a 'quick fix' to their problems, rather than trying to determine the true nature of those problems.
They also seem to have forgotten their commitment to their employees. This is the face of Sheetz - the frontline of Total Customer Service.

Advice to Senior Management – Give up the 'DNA' games. Quit trying to constantly remake the company. Once you establish a winning plan, stick with it. Stan Sheetz is doing an excellent job, but he he needs to establish better district management.

No, I would not recommend this company to a friend