Sheplers Western Wear Reviews

Updated June 9, 2015
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12 Employee Reviews

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  1. Sales associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sheplers Western Wear part-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Good boot promos and discounts when available Specific and enjoyable clientele Got to meet country singers who come to town Easily promoted

    Cons

    employee discount and weekly coupons are the same. Experienced horrible management: coworkers dating and picking favorites.


  2. Questionable Future

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sheplers Western Wear full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Customers are excellent, very respectful and the average transaction is well above other retailers.

    Cons

    2 corporate offices is counter productive. The left hand doesn't know what the right hand is doing. Need to update stores and get into the 21st Century.

    Advice to Management

    Realize that you don't have all the answers and squash the egos. A lot of people in the offices have been here too long. We're expected to adapt to change but you won't ask them too. Promote people who actually know the business. Don't just look for "yes men/women".


  3. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oklahoma City, OK
    Current Employee - Anonymous Employee in Oklahoma City, OK

    I have been working at Sheplers Western Wear part-time (Less than a year)

    Recommends
    Recommends

    Pros

    Good Management and Friendly People

    Cons

    Retail and Part Time. High turn over in young employees


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  5. 100+ YO company trying to function like a startup

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Frisco, TX
    Current Employee - Anonymous Employee in Frisco, TX

    I have been working at Sheplers Western Wear full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    most peers are great people and care deeply about one another; high rate of company growth; mostly aware of work/life balance

    Cons

    less than satisfactory systems; no hierarchy room for career growth; no support for personal growth; very few SOPs


  6. Former Employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sheplers Western Wear full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Pretty good work life balance

    Cons

    Low pay, no career advancement opportunities


  7. manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sheplers Western Wear

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    fun environment great coworkers and lifestyle

    Cons

    low pay can't afford to support myself.


  8. Horrible company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Key Holder
    Current Employee - Key Holder

    I have been working at Sheplers Western Wear part-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Friendly co-workers,not really any pros with this company. Except the discount!

    Cons

    Pay, lack of training. No customer service. No body knows how to do anything. Upper management is not knowledgeable of western wear. Never call you back. No communication between management and associates.basically a free for all. Store managers hire body's not hard working people. No one is ever trained they get thrown on the floor and told good luck, no accountability for managers.

    Advice to Management

    Hire store managers who know how to do their job.


  9. Good Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Frisco, TX
    Current Employee - Anonymous Employee in Frisco, TX

    I have been working at Sheplers Western Wear full-time (More than a year)

    Positive Outlook
    Positive Outlook

    Pros

    Friendly, lots to do and help improve on.

    Cons

    Sometimes one can feel like their hands are tied.


  10. Abysmal pay for call center; no advancement possible.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Wichita, KS
    Current Employee - Customer Service Representative in Wichita, KS

    I have been working at Sheplers Western Wear part-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Flexible scheduling, easy job, employee discount.

    Cons

    Zero benefits for part time employees, laughable pay, ignorant management. Management promised CSRs new chairs, but then promptly told them to upsell to get new office chairs.

    Advice to Management

    PAY YOUR LONG TIME EMPLOYEES BETTER THAN NEW HIRES. What a slap in the face to veteran employees! New employees are getting hired at higher pay than older employees. We all know this. Pay your CSR's a livable wage, then people will actually like their job. Get rid of rude, inflexible supervisors. Make CSRs enjoy doing what they do, and add more benefits for part time employees. Require that all supervisors have some form of, or are pursuing, an educational degree.


  11. Sheplers OK place to work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at Sheplers Western Wear

    Pros

    Company very hands on toward customers.

    Cons

    Company sold to investment bankers

    Advice to Management

    none



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