Sheplers Western Wear

  www.sheplers.com
  www.sheplers.com

Sheplers Western Wear Reviews

Updated October 29, 2014
Updated October 29, 2014
9 Reviews
2.6
9 Reviews
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Employee Reviews

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  1.  

    manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sheplers Western Wear

    Pros

    fun environment great coworkers and lifestyle

    Cons

    low pay can't afford to support myself.

    Doesn't Recommend
    Negative Outlook
  2.  

    Former Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sheplers Western Wear full-time (more than 5 years)

    Pros

    Pretty good work life balance

    Cons

    Low pay, no career advancement opportunities

    Doesn't Recommend
    Negative Outlook
  3.  

    Pay is to low for the amount of work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Receiving Manager in San Antonio, TX
    Current Employee - Receiving Manager in San Antonio, TX

    I have been working at Sheplers Western Wear as a contractor (more than 3 years)

    Pros

    Working from 8-4:30 m-f, I like the work and the benefits.

    Cons

    Pays to low, hot and really cold in the winter.

    Advice to ManagementAdvice

    Work is hard, and I don't think they appreciate there hard workers.

    Doesn't Recommend
    Neutral Outlook
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  5.  

    Horrible company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Key Holder
    Current Employee - Key Holder

    I have been working at Sheplers Western Wear part-time (more than 5 years)

    Pros

    Friendly co-workers,not really any pros with this company. Except the discount!

    Cons

    Pay, lack of training. No customer service. No body knows how to do anything. Upper management is not knowledgeable of western wear. Never call you back. No communication between management and associates.basically a free for all. Store managers hire body's not hard working people. No one is ever trained they get thrown on the floor and told good luck, no accountability for managers.

    Advice to ManagementAdvice

    Hire store managers who know how to do their job.

    Doesn't Recommend
    Negative Outlook
  6.  

    Good Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Frisco, TX
    Current Employee - Anonymous Employee in Frisco, TX

    I have been working at Sheplers Western Wear full-time (more than an year)

    Pros

    Friendly, lots to do and help improve on.

    Cons

    Sometimes one can feel like their hands are tied.

    Positive Outlook
  7.  

    Abysmal pay for call center; no advancement possible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Wichita, KS
    Current Employee - Customer Service Representative in Wichita, KS

    I have been working at Sheplers Western Wear part-time

    Pros

    Flexible scheduling, easy job, employee discount.

    Cons

    Zero benefits for part time employees, laughable pay, ignorant management. Management promised CSRs new chairs, but then promptly told them to upsell to get new office chairs.

    Advice to ManagementAdvice

    PAY YOUR LONG TIME EMPLOYEES BETTER THAN NEW HIRES. What a slap in the face to veteran employees! New employees are getting hired at higher pay than older employees. We all know this. Pay your CSR's a livable wage, then people will actually like their job. Get rid of rude, inflexible supervisors. Make CSRs enjoy doing what they do, and add more benefits for part time employees. Require that all supervisors have some form of, or are pursuing, an educational degree.

    Doesn't Recommend
    Negative Outlook
  8.  

    Sheplers OK place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at Sheplers Western Wear

    Pros

    Company very hands on toward customers.

    Cons

    Company sold to investment bankers

    Advice to ManagementAdvice

    none

  9.  

    New ownership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sheplers Western Wear

    Pros

    The best reasons are no longer!! The company was bought out in 07 and the new management team is very weak with no western wear experience at all!

    Cons

    The new management team wants all the store mangers to be cookie cutter in that all they do is oversee the sales floor. Prior management wanted manager to think and be able to handle all aspects of the store. Recently, the last original store manager of the prior management team was let go. What a shame........lots of hard working store managers with tons of western experience.

    Advice to ManagementAdvice

    Get back to the basics!!! This is a western wear company and not the gap. Sell only western related product. Fire all of the District managers you brought in with no experience and try to get some or all of the original mangers back before you go out of business for good!

  10.  

    Antiquated but personal

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Key Holder
    Current Employee - Key Holder

    I have been working at Sheplers Western Wear

    Pros

    Everyone know everyone, great customer focus, vendor and event perks, amazing CEO and other officers.

    Cons

    Lower wages, outdated practices, customer will always be right, lack of follow-up and store improvement.

    Advice to ManagementAdvice

    If you take care of your employees, they will take care of the business. Take store requests from store management seriously as they truly understand the needs of their business.

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