Sheraton

  www.sheraton.com
  www.sheraton.com

Sheraton Reviews

Updated November 17, 2014
Updated November 17, 2014
71 Reviews
3.0
71 Reviews
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Review Highlights

Pros
  • free lunch, free uniform cleaning (in 3 reviews)

  • Meet a lot of different people that are coming in and out of the hotel (in 2 reviews)


Cons
  • Long hours and a low wage for a city that large (in 6 reviews)

  • Low pay, never know your schedule ahead of time (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Very Nice Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent in San Diego, CA
    Former Employee - Front Desk Agent in San Diego, CA

    I worked at Sheraton full-time (more than an year)

    Pros

    Loved the people I worked with, pretty good pay, great to meet all the different type of people coming in and out. Good resume addition.

    Cons

    Promotions, salaries and schedules are based on seniority. Management is a little scattered. One of those, "if it's not in the budget, it's not happening" companies. Was always either over staffed or under staffed.

    Advice to ManagementAdvice

    Reward employees on their performance. Make them feel like they are important. Stop being so scattered and quit under staffing. Focus on all the guests, not just the ones that write bad reviews on TripAdvisor.

    Recommends
    Neutral Outlook
  2.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sheraton

    Pros

    Workers are great! Great work environment. Very professional

    Cons

    Management needs to share and learn communication better

    Advice to ManagementAdvice

    Communication goes a long way

  3.  

    Great starter job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent in Seattle, WA
    Former Employee - Front Desk Agent in Seattle, WA

    I worked at Sheraton full-time (more than an year)

    Pros

    It was a lot of fun and I liked the people I worked with. Great experience in a quick paced customer focused environment.

    Cons

    It was stressful at times and the schedule was very inconsistent. It changed every week and you had to work some weekends and some holidays. You also had to deal with some very unpleasant guests.

    Advice to ManagementAdvice

    Give your staff more opportunities to move up. People don't want to stay at the entry level positions forever, and I think it would be beneficial for the establishment to promote within rather than bring in a lot of outside people who don't know the hotel and the staff.

    Recommends
    Positive Outlook
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  5.  

    5 Star Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in Orlando, FL
    Current Employee - Front Desk Agent in Orlando, FL

    I have been working at Sheraton full-time (less than an year)

    Pros

    Highly satisfied Front Desk Associate. Very friendly Manangement in a hi quality enviroment to provide our guest when they arrive a warm welcome to our property in orlando Florida. I love wht I do, they give me training to keep us focus on doing well. Opportunities to grow. Management was so professional so you feel passion and respect to others inside.I love it. At all excellent enviroment to work.

    Cons

    Increase of salary in employees who doing well during the years. The raise is too short so most employees in my department going forward to get money because instead you need to love what you do you are not going to receive discount in yor monthly lease or mortgage. So if they evaluate outstanding associates they need to find a way to keep it inside the Corporate increase their outside needs with money obviously. If youre a Higly recognized brand you cannot compare in payment to employees with the payment of cheap hotels. The corporate don't want to get compared with cheap hotels so employees too for example.

    Advice to ManagementAdvice

    5 star

    Recommends
    Positive Outlook
  6.  

    Good entry job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Service Agent in Sacramento, CA
    Former Employee - Guest Service Agent in Sacramento, CA

    I worked at Sheraton full-time (more than an year)

    Pros

    Company values are good and they give the ability to grow and travel.

    Cons

    Long hours and a low wage for a city that large.

    Recommends
    Positive Outlook
  7.  

    Fair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bartender/Server in Arlington, TX
    Current Employee - Bartender/Server in Arlington, TX

    I have been working at Sheraton part-time (more than an year)

    Pros

    They are fair with wages as well as hiring. They continually try to be a very employee serving company. I would recommend them to anyone in the hotel business.

    Cons

    The cons are that this is a job with generally terrible hours. As a server you have to be there until at least 12:30 at night if there is an evening function.

    Advice to ManagementAdvice

    You tend to focus on quality which is good just remember to keep your staff in mind as well.

    Recommends
    Positive Outlook
  8.  

    high turnover due to lack of care for employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sheraton full-time (more than an year)

    Pros

    free lunch, free uniform cleaning

    Cons

    low pay, high work load.

    Doesn't Recommend
  9.  

    Front desk agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sheraton

    Pros

    prople that work there are great

    Cons

    low pay
    Min 15-20 hours a week
    Terrible management
    Unprofessional
    would never recommend for anyone to work here

    Advice to ManagementAdvice

    Treat your employees with respect, they go the extra mile to please the guests and you wouldn't even go an inch

  10.  

    Great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sheraton

    Pros

    the people are really fun

    Cons

    the people are really fun

  11.  

    It was alright; Unmotivated co-workers were difficult

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sheraton (less than an year)

    Pros

    It was fairly easy
    The management was friendly

    Cons

    Nights were difficult
    Co-workers who didn't care

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