Sheraton Reviews

Updated July 5, 2015
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3.4
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Pros
  • free lunch, free uniform cleaning (in 3 reviews)

  • I meet a lot of wonderful people (in 2 reviews)

Cons
  • Long hours and a low wage for a city that large (in 6 reviews)

  • Low pay for the amount of stress and lack of support that is provided by corporate (in 4 reviews)

More Pros and Cons

132 Employee Reviews

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  1. Front Desk

    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sheraton

    Pros

    Free lunch offered for all employees. Good team atmosphere. Good customer service experience

    Cons

    None! All of my co workers were very helpful and patient when I was new. If you don't like dealing with people, this isn't a company for you though.

    Advice to Management

    None. Thanks for the free lunch!!


  2. Great Company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sheraton

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great Training, Room to grow

    Cons

    Hotel travel benefits could be better.


  3. Outlets Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food and Beverage Supervisor in Austin, TX
    Former Employee - Food and Beverage Supervisor in Austin, TX

    I worked at Sheraton full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Pay was higher than similar positions at other branded hotels

    Cons

    employee discounted room rates not competitive with other brands like Hyatt and Marriott

    Advice to Management

    More training opportunities


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Valet Attendant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Valet Attendant in Chandler, AZ
    Current Employee - Valet Attendant in Chandler, AZ

    I have been working at Sheraton full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great opportunity for tips. However, you get what you put into it.

    Cons

    Long hours on your feet, and little to no opportunity to get off of them.

    Advice to Management

    Find ways to make employees comfortable during down times so that their is a desire and energy level to be helpful to guests.


  6. Great place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sheraton

    Pros

    Great place to gain event experience

    Cons

    Long hours, like all event jobs


  7. Great Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sheraton

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great place to work and make a good living

    Cons

    Crazy hours for the seasonal business


  8. sheraton

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sheraton

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    there are no pros for working at this hotel

    Cons

    low pay. hard work. management doesn't care about employees. no work life balance or communication between management and hourly employees.


  9. Houseman

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Houseman(House Keeping) in Valley Forge, PA
    Current Employee - Houseman(House Keeping) in Valley Forge, PA

    I have been working at Sheraton

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The only good thing about the job is you get Payed every week other then that it is just a job

    Cons

    Free lunch left overs from events
    Food is old and the cafiteria is filthy Management is terrible
    Lies about being union
    Pay is poverty level
    Understaffed due to poor treatment and low wages
    When approached about fixing problems you are told to quit
    Too much expected for the low wages

    Advice to Management

    Pay more and start treating associates with more respect


  10. Coffee house/Starbucks at Sheraton New Orleans

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier/Barista in New Orleans, LA
    Current Employee - Cashier/Barista in New Orleans, LA

    I have been working at Sheraton

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    - Higher pay than corporate Starbucks
    - Flexible hours depending on management
    - High volume of tips

    Cons

    - Customer volume fluctuates depending on hotel
    - Little room for upward mobility without transfer
    - Sometimes disorganized


  11. Helpful (1)

    Cook 2

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Cook in Overland Park, KS
    Former Employee - Line Cook in Overland Park, KS

    I worked at Sheraton full-time (More than 3 years)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    They hire skilled, positive individuals that create a wonderful family like environment. Benefits and advancement opportunities are plentiful. They have upbeat quartrely meetings detailing, new ideas to promote through the company. It's really hard to get fired, unless you don't show up For work.

    Cons

    the training procedures are not very good. There is no training regiment set in place or ways to check employees progress. some managers have work 60 hour work weeks constantly because the hotek been very understaffed. Employees and managers are all overworked , stressed out and on the verge of quitting. Only thing that keeps ppl there is the family like environment, and fear of changing jobs.

    Advice to Management

    Work more on the training of new employees. Their success will be your success. Don't set new employees up to fail.



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