Sheraton

  www.sheraton.com
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Sheraton Reviews

Updated August 15, 2014
Updated August 15, 2014
54 Reviews

3.2
54 Reviews
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Employee Reviews

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  1.  

    Amazing Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Very Welcoming, very professional but at the same time, not too up-tight. Management upholds their company values to the tee!

    Cons

    Compensation and Benefits could be better, especially since this is a world-wide company.

    Recommends
    Positive Outlook
  2.  

    All Talk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Timeshare Sales  in  Myrtle Beach, SC
    Former Employee - Timeshare Sales in Myrtle Beach, SC

    Pros

    Pay was above average, benefits were good and balance was acceptable.

    Cons

    Tthey talked alot abourt culture but never practiced what they preached regarding integrity, values, etc...

    Advice to ManagementAdvice

    Dont j6st talk the talk, walk the walk.

    Doesn't Recommend
  3.  

    Great Start & Epic Fail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent  in  Seattle, WA
    Former Employee - Front Desk Agent in Seattle, WA

    Pros

    Great hotel benefits around the world. Awesome coworkers and experience in customer service. Holiday party is a plus.

    Cons

    Hours are terrible and the management burns out their most talented individuals and loses them to other hotels. Low pay for the amount of stress and lack of support that is provided by corporate.

    Advice to ManagementAdvice

    Attempt to retain talented individuals at your property. You will waste time and lose money to unhappy guests with unskilled agents.

    Recommends
    Neutral Outlook
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  5.  

    started great!! best gm ever!! culture was great, morale was high. then new GM came from another brand,no interest engag

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bartender/Server  in  Nashville, TN
    Current Employee - Bartender/Server in Nashville, TN

    Pros

    started great!! best gm ever!! culture was great, morale was high. then new GM came from another brand and everyone low

    Cons

    then new GM came from another brand and we are struggling with the changes.

    Advice to ManagementAdvice

    advise to management company, Please take a closer look at how it is affecting your team, that you built!! We are AAA+++ player's. We have opinions and lots of great input. After all, we are on the front lines.

    Doesn't Recommend
    Negative Outlook
  6.  

    the Sheraton .

    Former Employee - Customer Service Representative  in  Baltimore, MD
    Former Employee - Customer Service Representative in Baltimore, MD

    Pros

    I meet a lot of wonderful people.

    Cons

    my most important challenge in working at the Sheraton was learning patience.

    Advice to ManagementAdvice

    no comment

  7.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Revenue Manager  in  Phoenix, AZ
    Former Employee - Revenue Manager in Phoenix, AZ

    Pros

    Great Culture - I loved working for Starwood

    Cons

    None - I loved working for Starwood

    Recommends
    Positive Outlook
  8.  

    It's a job...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    Pros

    Benefits and discounts at other starwood hotel locations
    Free parking in DownTown

    Cons

    Working hours
    Management is a joke. They like to have the title without actually doing work.
    I feel like I'm in a remedial math class with the incompetent coworkers I have. This job pays way to low for me to have a degree taking $9 an hour.

    Advice to ManagementAdvice

    Instead of always blaming employees for why GEI score is low and why stuff can't get done, How about you actually try and get your hands dirty and do work. And when someone is interested in moving departments do not be slow in trying to move them.

    Doesn't Recommend
    Neutral Outlook
  9.  

    The money is good but management is VERY inconciderate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Order Taker  in  New Orleans, LA
    Current Employee - Order Taker in New Orleans, LA

    Pros

    Great Pay. Good way to gain experience

    Cons

    Unpredictable hours and the job is very demanding

    Doesn't Recommend
    Neutral Outlook
  10.  

    Work long hours and make money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Hotel discounts and family environment. Potential to be financially stable. Free cafeteria food. Great location

    Cons

    Management , understaffed, and type clientele has gone down. Health insurance is bad.

    Advice to ManagementAdvice

    Hire managers who have worked from the bottom and have experience with hourly jobs. Better pay and hire more staff. Lose southwest they are moraly damaging to your employees.

    Neutral Outlook
  11.  

    Good start to a good career... But bad starting pay

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Friendly Co workers, fun environment, awesome benefits, relatively easy to move up in the company

    Cons

    Low starting pay, unstable hours and steep learning curve for some.

    Advice to ManagementAdvice

    Pay your new hires a little something better than 5.75 an hour!

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