Shoe Show

  www.shoeshow.com
  www.shoeshow.com

Shoe Show Reviews

Updated November 6, 2014
Updated November 6, 2014
63 Reviews
2.3
63 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Robert Tucker
33 Ratings

Review Highlights

Pros
  • I had zero management experience and they hired me for a key holder position (in 4 reviews)

  • You definitely build up your customer service skills while working here (in 3 reviews)


Cons
  • Even though I have been at my store longer than any other current employee at that location, I was dropped down to minimum wage (in 7 reviews)

  • The company expects the store manager and key holders to approach suspected shoplifters while the person under suspicion is still in the store (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Expect to be worked like a slave and backstabbed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shoe Show

    Pros

    This company is a good example of an employer you don't want to work for. I have been in retail and warehouse management for nearly 2 decades and Shoe Show takes the cake when it comes to bad examples.

    Cons

    After 2.5 years with the company and having put up with a lot, I must finally give this harsh but honest review. I base the following on personal experiences as well as being witness to the treatment and abuse of many other managers and supervisors both in equal or higher positions than my own. Not to mention the many of employees I said in contact with from many store locations who continued to share with me the struggles of working for Shoe Show.
    -Pay scales at nearly all levels of employments are well below average.
    -The company's old and outdated software and policies make tasks far harder than they should ever be.
    -Upper management is often not on the same page with each other which causes difficulties in operating the stores.
    -There is NO efficient loss prevention and the customers know it. Theft is out of control is and desperately needs improvement but the needed support (IE: software, equipment, and old fashioned increased employee presence are not provided) Stealing from this company is so easy for customers is disgusting.
    -District and Regional supervisors will often instruct you to do things the way "they" want it done instead of the way policy says to do things. This would be fine if they in turn would take responsibility for things not being "correct" when corporate visitors stop by your store (as they often do country wide).
    -The company (as high up as certain members at the corporate level) will makes promises and will not deliver, so be sure to get anything they offer in writing.
    -Upper management will override and/or sabotage your efforts to maintain a well trained and loyal team in order to force the salary managers to work 60-80 hours a week; overworking salary employees instead of allowing sales associates to have enough hours to make their minimum wage job actually worth keeping.
    -As expected from the previous comment, there is a very high turn over sales associates which is primarily due to lack of worthwhile paychecks.
    -Personal pursuits such as higher education via college are harshly frowned upon.
    -Critical information such as payroll percentages and such are often withheld from the managers who need to know said information to operate efficiently.
    -Hours will be cut in one region of the country to accommodate another region having bad sales. This has on several occasions lead to operating a 20,000 sq ft store with only a manager and a sales associate. Not surprisingly, theft rates sky rocket in understaffed stores.
    I could go on but I'm sure by now its all just going to sound like I'm complaining.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Shoe show is a great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Key Holder in Sylva, NC
    Current Employee - Key Holder in Sylva, NC

    I have been working at Shoe Show part-time (less than an year)

    Pros

    Plenty of room for advancement. I was promoted to key holder in just 2 weeks. I love my manager and all those I work with. Warning: Shoe Show can turn anyone into a shoe person.

    Cons

    Corporate could make less mistakes in shipment. They could also learn to not expect significant growth within their stores if they have not been actively pursuing a growth strategy. It seems like they are expecting their stores to grow without actually making an effort to help them grow.

    Advice to ManagementAdvice

    Double check things.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Don't work here...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Holder in Dothan, AL
    Former Employee - Key Holder in Dothan, AL

    I worked at Shoe Show part-time (less than an year)

    Pros

    Enjoyed working with coworkers, they were very helpful when it came to learning the ins and outs of the store. Manager was sometimes willing to work with scheduling.

    Cons

    Not a career job...
    No 401K
    If you made under 30 hours a week you weren't eligible for insurance.
    No break room
    No breaks/lunches...had to find time to eat between customers (difficult when you're the only one scheduled to work 12 hours a day)
    Working by yourself
    Wanting tons of shipment done while being stingy with hours
    Minimum wage pay.
    Corporate/Home Office doesn't care about employees..... The store I worked at was involved in an armed robbery and no one from home office even bothered to come by to check on the well being of the person who was actually robbed. They didn't call or anything and expected things to run as normal. They are more concerned with making money and think their employees are more likely to steal from them than actual customers.

    Advice to ManagementAdvice

    Focus more on your employees instead of money, stores might run more smoothly if employees feel appreciated.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Sales Associate - Shoe Show

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Orange, VA
    Former Employee - Sales Associate in Orange, VA

    I worked at Shoe Show part-time (more than an year)

    Pros

    That was my first job and I had no experience at all but district manager saw the potential in me and gave me the opportunity and I made him proud throughout the year i spent there. He was very friendly and down to earth and made me enjoy working there. By far the best supervisor i have ever had.

    Cons

    Starting pay is a little bit too low. (Minimum wage)

    Advice to ManagementAdvice

    Increase starting pay.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Good Experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shoe Show

    Pros

    A lot of reasons a lot of the reviews are so bad seem to be at the store level/district level. I'm a key holder and I make 12 an hour and then 2% commission which comes out to an extra $60 a week so the pay isn't so bad. They also don't mind if you get a little overtime as long as the store isn't dead. So overtime ends up being around $20 an hour after commission.

    I'm in a new store so our systems aren't outdated we are running Windows 7. We also have a mini inventory computer along with a blue tooth printer. Walkie talkies with headsets As well. Sure we have dial up however it is a discount shoe store and little discounts like that add up.

    Cons

    No direct deposit which socks especially since there is 1200 stores.

    Advice to ManagementAdvice

    Get direct deposit!!

  7.  

    awful!!!!!!!!!!! DO NOT WORK HERE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Shoe Show full-time (more than an year)

    Pros

    DM had your back most of the time.

    Cons

    They have no concern for your safety. Other businesses including the one next door to us were robbed Yet we still had to work alone. Worked in an awful area by myself most of the time. No lunch breaks or bathroom breaks due to working alone. Homeless people hung out in front of the store all the time. EXCESSIVE INVENTORIES 6 IN TWO YEARS! some of which were done on an adding machine!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Low Pay

    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shoe Show

    Pros

    Easy Work, Great Manager. Good Eniroment

    Cons

    Low Pay, Hard to make commission

  9.  

    Worst Company Ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Shoe Show full-time (more than an year)

    Pros

    There is nothing good to say about this company!

    Cons

    Computer system is horribly outdated. Inventory could be handled so much better, but corporate doesn't want to hear from the stores. If any maintenace is needed on the stores, corporate wants the staff to fix it ,or get family or friend to fix it, so they can be cheapskates, and get people to do it for free. The staff is supposed to control shoplifting, but corporate does nothing to help the staff, usually leaving 1 person in the store at a time. No direct deposit for the employees, which causes employees to pay fees at banks because there is no direct deposit option. Oh, and yes, a pay raise??????? Not as long as you work at Shoe Show, you will be making the same rate unless you get promoted??? Yeah right! There is no way of applying for other positions, because there is no way to access a list. Their motto should be "keep making me money and we will keep doing nothing for you"! Employees have no feeling that corporate cares, because they know they don't!

    Advice to ManagementAdvice

    Train your store managers at corporate, so they can actually get trained, you would save money with your store managers actually knowing how to do their job correctly.
    Direct Deposit, it is 2014!
    Dial Up, Really? Do you know how may customers walk out because the store is busy, and they don't want to wait because of dial up.
    Let employees know they are valued, would a 10 cent raise a year break the bank? I think not!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Worked as a manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Shoe Show full-time (more than 5 years)

    Pros

    It was a good learning opportunity and I could set my own schedule as long as I worked 45 hours per week. I was able to earn bonuses regularly.

    Cons

    The district manager was too harsh and negative. The pay was very low for the job and responsibilities. There were no raises and no real opportunity to advance or earn more I increased sales and was not recognized for this. The DM was always cutting back on the hours I could work my employees leaving the store understaffed unless I worked above and beyond the 45 hours. She also called me when I was on medical leave and pressured me to return early against medical advice.

    Advice to ManagementAdvice

    Give positive feedback when warranted.

    No opinion of CEO
  11.  

    Blatant disregard for employees. Poor training. No shoe guide to assist in customers' specific questions.

    • Comp & Benefits
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Shoe Show

    Pros

    1. Most of the people that I worked with. 2. Employee discount. 3. The customers.

    Cons

    Ohhhhhhh sooooo many ... 1st on a store level.
    1. Breaks - as a store employee, if you work an 8 hr shift or more, you have the option of taking two 10 minute breaks or, one 20 minute break or, clocking out for a 1/2 hr, the 1/2 hr is deducted from the 8 hr day. If an employee works between 4 hrs and 7 hrs and 59 minutes, the break time received is 10 minutes.
     2. The break room. There isn't a break room, there is a "break" table with 2 folding chairs and a step stool. The employees must take their break amongst the left shoes (we'll get to the left shoe a little later). Sometimes the employees have to share the "break" table covered with left shoes.
    3. Since there is not an actual break room (at least in the store where I worked) this means that the company did not provide a refrigerator, microwave, or coffee maker. The store manager had to personally buy the refrigerator and microwave. The DM provided the store with a fax machine by donating his/her own fax machine.
    4. The bathroom. The hot water is turned off (unbelievable!) I live in a state that during most winters, is freezing cold and the employees must wash their hands in ice-cold water. I wondered if the store manager had to personally buy the toilet paper and paper towels too.
    5. If the store manager wants the store windows washed, he/she must either wash them his/herself, have a store employee wash them, or hire an outside source to wash them and pay for the service out of his/her personal money.
    6. The left shoe. The left shoe of higher-priced shoes, or certain brands are put into the back room. They are grouped by brands, then by style, but not by size. The ends of the aisles aren't labeled, so you're running up and down the back room aisles trying to find the brand, then style, and then size.
    7. Leaving the customer to wait, wait, and more waiting while running to the backroom to hunt down the left shoe, 1st by brand, then by style, and then searching for the correct size.
    8. Dial-up internet, again, making the customer wait. The customer usually thinks there is something wrong with their credit/debit card because dial-up is sooooooooooo slow!
    9. The company expects the store manager and key holders to approach suspected shoplifters while the person under suspicion is still in the store. The company also wants management to chase them down outside. #1 management is not trained in law enforcement and #2 the Shoe Show's pay is incredibly low, especially in trying to apprehend a thief.
    10. Often the stores are staffed with one employee in the store, so while the one employee is in the backroom tracking down the left shoe or washing their hands in freezing cold water, the store could easily be ripped-off, because there a plenty of shoes in the store with both mates.
    11. No bathrooms for the customer to use, causing a potential sale to leave the store and go elsewhere.
    12. Also, no direct deposit.
    On a personal level.
    1. The store manager, after an approximate 30 second introduction to my spouse, a week later, made fun of my spouse twice to my co-worker and in front of me, and out in the store. If it was the manager's intent to get me to quit, he/she was successful.

    Advice to ManagementAdvice

    To the owner(s) - since you claim to be Christian, the root of all evil isn't having money, it is the love of money. You're cheap, and you're love of money proves that. Respect your employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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