Shop Direct Reviews

Updated July 2, 2015
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3.9
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Recommend to a friend
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Alexander Baldock
4 Ratings

14 Employee Reviews

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  1. Helpful (1)

    Fantastic place to work with real vision

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shop Direct full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Been at Shop Direct for 4 months, having worked at blue chips previously I'd say this is one of the best places I've worked. - Real sense of momentum in the company, constantly asking itself how it can do better. - Great internal comms, with CEO giving a company wide update often. - Internal recognition system really helps you identify others and in turn get identified . - Excellent benefits, holiday entitlement is very generous plus extras. - On site facilities at Speke are top notch

    Cons

    Very few, only criticism I have is third party engagement could be better.

    Advice to Management

    Keep it up! Real sense things are building to somebody truly great and this is a view held by many I've spoken to.

    Shop Direct Response

    Jul 13, 2015

    Thank you so much for your fantastic review!


  2. Lots of opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Compliance Assurance in Liverpool, England (UK)
    Current Employee - Compliance Assurance in Liverpool, England (UK)

    I have been working at Shop Direct (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Ambitious company with strong purpose and values Active People Forum for employee engagement Good benefits including staff discount and annual bonus

    Cons

    Rapidly changing business means roles and responsibilities are evolving and may change

    Shop Direct Response

    Jun 23, 2015

    Thank you for your great review. We really appreciate you taking the time to leave us feedback.


  3. shop direct

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Operator
    Current Employee - Warehouse Operator

    I have been working at Shop Direct part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great relationship with higher personel . I dont feel like I'm agency I feel like I'm permanent and have some good opportunities.

    Cons

    Not enough hours for what id like.

    Advice to Management

    Make more people permanent

    Shop Direct Response

    Jun 23, 2015

    Thank you for taking the time to leave a review. We really appreciate it! Hopefully something permanent will come up for you soon. Have you accessed our careers site to see what roles we have? It's ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Liverpool, England (UK)
    Current Employee - Anonymous Employee in Liverpool, England (UK)

    I have been working at Shop Direct

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fantastic environment, great colleagues and lots of potential

    Cons

    Could be more parking allocated

    Shop Direct Response

    Jun 23, 2015

    Thank you for leaving a review. Do you know that there is a car share scheme at shop direct which will provide you a parking space?


  6. Helpful (1)

    A business with purpose, personality and a sense of fun!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shop Direct full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The business has a really clear sense of itself and is really clear on the direction its headed. Its culture is open and inclusive and you get a really strong sense of being part of a big team. Lots of events happen at the head office and its a fantastic environment to work in.

    Cons

    Constant change isn't always easy and there are challenges in trying to keep pace. The business is a little too focused on meetings which makes it tough to find the time to actually do your job.

    Advice to Management

    Be more proactive in developing peoples careers - there's lots of talent in the business that could be better utilised.


  7. 25 Years Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Section Coordinator in Shaw, North West England, England (UK)
    Former Employee - Section Coordinator in Shaw, North West England, England (UK)

    I worked at Shop Direct full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Can start as a temporary General worker, and finish as a manager if you work hard and hit your targets

    Cons

    Excellent Holiday scheme, and sick pay scheme

    Advice to Management

    keep doing what you do well and leave out what you do badly


  8. Nice place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Executive in Liverpool, England (UK)
    Current Employee - Marketing Executive in Liverpool, England (UK)

    I have been working at Shop Direct full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    discount, office events, good canteen, on site beauty salon, good social events

    Cons

    location, most staff are older so the social events are limited to official quarterly events


  9. Good but many improvements - Part time, was full time until 2 months ago

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Design/Developer in Manchester, England (UK)
    Current Employee - Web Design/Developer in Manchester, England (UK)

    I have been working at Shop Direct part-time (More than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good industry, interesting fast paced

    Cons

    Sometimes feel like im treated like a kid. Questioned for doing the right thing because people dont understand what I do.

    Advice to Management

    Know what you are managing. I was a web designer on placement and now working part time as a junior web designer. I'm not allowed on the same rate as the other one, my bosses are paid even more - all sounds normal. But it is me who manages our teams work load, me who trains the 'senior' designer. I mange the printing side of things as well and if there are any problems it comes back on me and my head. - Plus the head of department doesn't have a clue about the department they are managing.


  10. great work environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Worker in Shaw, North West England, England (UK)
    Current Employee - Warehouse Worker in Shaw, North West England, England (UK)

    I have been working at Shop Direct part-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    friendly workers, good work environment and great online discounts

    Cons

    management can be very strict


  11. Helpful (1)

    Absolutely brilliant when the Moores family owned it!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Advisor in Sunderland, North East England, England (UK)
    Former Employee - Customer Service Advisor in Sunderland, North East England, England (UK)

    I worked at Shop Direct full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    NONE WHATSOEVER AFTER THE MOORES SOLD IT! The Moores were a family company going back to 1923 when they founded Littlewoods pools, then later mail order.

    Cons

    The ruthless Barclay Bros themselves are literally con men! They closed down all the stores up and down this country, then departments one by one, then even the call centres themselves!

    Advice to Management

    Without all the staff beneath you, you wouldn't have a job, so stop being pig headed & obnoxious!



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