ShopHQ Reviews

Updated October 11, 2014
Updated October 11, 2014
10 Reviews
2.6
10 Reviews
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  1. 1 person found this helpful  

    Good people, Poor Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Online in Eden Prairie, MN
    Current Employee - Online in Eden Prairie, MN

    I have been working at ShopHQ full-time

    Pros

    A lot of talent, but definitely not working to the potential of what it could be. There is a lot of resistance to change and budgets have been to blame for some time.

    Cons

    Management, lack of technology, knee-jerk decision making

    Advice to ManagementAdvice

    Hopefully under new management things will get better.

    Doesn't Recommend
    Positive Outlook
  2.  

    Dead end

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Bowling Green, KY
    Current Employee - Customer Service Representative in Bowling Green, KY

    I have been working at ShopHQ full-time (more than an year)

    Pros

    The amount of pay and benefits are better then most places.

    Cons

    No working software programs, constant politics, no advancement oppertunities unless you know the right people, constant change in policies.

    Advice to ManagementAdvice

    Stop the politics. Dont throw those who have been there for a good length of time to the curb when everyone you hire only lasts barely 6 months. Stop internally promoting people who have no experience for positions and dismissing those who are qualified. Quit changing policies every other month.

    Doesn't Recommend
    Neutral Outlook
  3.  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ShopHQ

    Pros

    Discount and free shiping that is all there was nothing else I could say that could prompt me to tell anyone to work there

    Cons

    The trainers were swearing all the time and would tell us how much they hate the software everyday one girl her breasts were showing all the time you cannot express any feelings of frusteration or you get fired you have to share desks in a very tiny room

    Advice to ManagementAdvice

    Lets get proffessional

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  5.  

    Senior Management

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ShopHQ

    Pros

    Great co-workers, flexible hours, unique opportunity

    Cons

    Senior management very unsupport and micro-manage everything

    Advice to ManagementAdvice

    Trust your employees and appreciate the work they put in and passion they have for their jobs.

  6.  

    Nice place to work, but no clear career advancement path

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Eden Prairie, MN
    Current Employee - Anonymous Employee in Eden Prairie, MN

    I have been working at ShopHQ full-time (more than an year)

    Pros

    Great people to work with. Great employee discounts

    Cons

    In certain dept. no room for career development and advancement

    Recommends
    Positive Outlook
  7. 1 person found this helpful  

    Very hard place to work with constantly changing priorities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Eden Prairie, MN
    Current Employee - Anonymous Employee in Eden Prairie, MN

    I have been working at ShopHQ full-time (more than 8 years)

    Pros

    Great hard working employees that always get back up even though Sr. Management would knock them down constantly.

    Cons

    Sr. Management is famous for changing direction on a dime and then they are left to wonder why no one could execute their last minute plans. They also force their buyers to make ridiculous buys and then blame them when they fail.

    Advice to ManagementAdvice

    Let your employees do the jobs you've hired them to do - too many cooks are spoiling the broth. And stay the course, you have the teams prepare seasonal plans, but they never get to execute them because you change them at the last minute - and no one has actually "planed" for your new direction.

    Doesn't Recommend
    Neutral Outlook
  8.  

    Love going to work!!! Supervisors and Managers are always happy and supportive!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credit Payments Specialist
    Current Employee - Credit Payments Specialist

    I have been working at ShopHQ part-time (more than 10 years)

    Pros

    ShopHQ offers competitive pay and benefits, as well as an environment which encourages success. Supervisors are always willing to work with you to improve your skills and performance.

    Cons

    There could be more opportunities for part time employees to advance.

    Advice to ManagementAdvice

    Cross training for long term employees would be appreciated. My skills could used more to benefit the company.

    Recommends
    Positive Outlook
  9.  

    A unique company in the region, ShopHQ offers varied opportunities for any level of job-seeker.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Eden Prairie, MN
    Former Employee - Anonymous Employee in Eden Prairie, MN

    I worked at ShopHQ full-time (more than 3 years)

    Pros

    ShopHQ offers competitive pay and benefits, as well as an environment which encourages advancement. Supervisors are always willing to work with you to improve your skills and performance.

    Cons

    Scheduling can be strict, but managers are often understanding of outside circumstances. The hiring process can also be slow going at times, unless you have contact within HR.

    Advice to ManagementAdvice

    Listen to your shareholders.

    Recommends
    Neutral Outlook
  10. 1 person found this helpful  

    The Merchandise Coordinator position was an absolutley miserable experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandise Coordinator in Eden Prairie, MN
    Former Employee - Merchandise Coordinator in Eden Prairie, MN

    I worked at ShopHQ full-time (more than an year)

    Pros

    I have to be completely honest and say that the only pro to this job is the company discount that you recieve. Terrible management and absolutley zero room for growth. If you love sitting behind a desk for 10 hours a day and enjoy clerical work, then apply for a job as an MC.

    Cons

    Management is very unsupportive and does not make you feel like you are an integrated part of the ShopHQ team. Your value lies in placing purchase orders and updating spread sheets while also having to deal with crappy vendors all day overseas.

    Doesn't Recommend
    Negative Outlook
  11.  

    Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Eden Prairie, MN
    Current Employee - Anonymous Employee in Eden Prairie, MN

    I have been working at ShopHQ full-time (more than an year)

    Pros

    This organization has a lot of great things going for it. The corner has been turned and the rebrand has taken shape. Culture is being reinvented and the product offering continues to expand.

    Cons

    There are so many opportunities and low hanging fruit that we sometimes miss what's right in front of our faces

    Advice to ManagementAdvice

    Listen Listen Listen. All the way down the ladder

    Recommends
    Positive Outlook

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