Shopbop

www.shopbop.com
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Shopbop Reviews

Updated February 23, 2015
Updated February 23, 2015
20 Reviews
3.0
20 Reviews
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Recommend to a friend
Approve of CEO
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Jeff Yurcisin
12 Ratings

Employee Reviews

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  1.  

    Wonderful experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Creative Department in Madison, WI
    Current Employee - Creative Department in Madison, WI

    I have been working at Shopbop full-time (more than 3 years)

    Pros

    Wonderful work environment, competitive pay, advancement opportunities. I am surprised at some of the reviews of this company, this is a great place to work. So many talented, creative folks and new ideas are well-received. Great work/life balance. Wonderful work culture. The location of the building is so convenient for employees.

    Cons

    The bonus structure is both a pro and a con. The bonuses are generous but you have to wait quite a while to be able to receive your stock units.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Very disappointing to work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Madison, WI
    Current Employee - Manager in Madison, WI

    I have been working at Shopbop full-time (more than 3 years)

    Pros

    Hard to say. I previously said the people but so many have left and those left are just competing to keep their job or get ahead. It has turned into a self-centered, back stabbing, look out for yourself culture that is also very untrustworthy.

    Cons

    Not sure who to trust but trust your gut when it says it's time to go. Be careful who you confide in, everyone is out for themselves, to keep their job and get more$ or get promoted. It's all about being the favorite, not what you actually contribute. The reviews that are negative on this site state the truth. The positive reviews out here unfortunately look and sound like they were written by the ceo. Very misleading and disappointing.

    Advice to ManagementAdvice

    Advice to Amazon if you care about the people versus a profit - completely gut the place of existing leaders and start all over again. This is the only way you will break through. The integrity of leaders is in question daily and most cannot be trusted. Look at all the employees that have voluntarily left - many were top performers. Why do you think they left?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 5 people found this helpful  

    Dreadful Workplace for Warehouse Associates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Madison, WI
    Current Employee - Anonymous in Madison, WI

    I have been working at Shopbop full-time

    Pros

    Fun & Nice co-workers, Benefits

    If you plan on working here, try to work at the smaller warehouse (MSN5) because management and the associates are nicer. Most of the people at the main warehouse (MSN4) on East Washington are not fun to work with and have negative attitudes, including management.

    Cons

    Unfortunately, the warehouse had gone extremely down-hill from a what used to be a great workplace to a sweatshop in a 3rd world-country.
    12 hour-long work days during sales, which at most times will be given at a day notice.
    Warehouse hourly pay rates are much lower than at other Amazon subsidiaries.
    Most managers and leads are unprofessional, rude, and play favorites.

    Advice to ManagementAdvice

    Be professional and treat your employees with the utmost respect. It's unfortunate that many associates have not reported the number of inappropriate incidences with management to HR.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
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  5. 7 people found this helpful  

    A turn for the worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shopbop full-time (more than 8 years)

    Pros

    Growing company with a wonderful location in downtown Madison.
    Lots of nice people work here.
    Willy St. Co-op is a couple blocks away for a great lunch.

    Cons

    I worked at Shopbop for about 8 years. In the early days, the company had a startup feel. It was a big family, and the CEO was friends with people working in the shipping department.

    Man, has that changed. The new CEO changed all that. He's a flashy guy who acts like your best friend, but really doesn't care about any opinion but his own.

    The entire core of Shopbop, the heart and soul of the company, has moved on. People who had built their lives around this company couldn't take it anymore, and this was hard to watch.
    The fragmentation between the warehouse and the office is severe. It went from "one big family" to segregation.
    The HR dept are a bunch of soulless Amazon henchmen.
    People get fired for REALLY shady reasons.

    Advice to ManagementAdvice

    Start listening to your employees again.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Very satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development in Madison, WI
    Current Employee - Software Development in Madison, WI

    I have been working at Shopbop full-time (more than a year)

    Pros

    Shopbop is a company that empowers their employees, and constantly drives accountability to the lowest level. The management team sets clear goals for employees, and works to keep people happy. The environment is very agile, and the teams constantly work to improve and streamline processes. You are in control of your future and your job satisfaction here.

    Cons

    Parking can be a hassle

    Advice to ManagementAdvice

    Try to retain Shopbop's identity as Amazon integration unfolds.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 5 people found this helpful  

    Was excellent...at first

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Madison, WI
    Former Employee - Anonymous Employee in Madison, WI

    I worked at Shopbop full-time (more than 3 years)

    Pros

    Benefits are good, overall company is successful so you'll have a secured job, pay was decent, flexibility, discounts off everything

    Cons

    I started wanting a place to advance and grow, but this company grows so fast there's no time to work with your manager on your own goals for advancement so that never happened. No annual raises unless your a level 8 or above...no recognition, unfairness, employees were nice except the few particular ones I worked next to would verbally harass me and swear. So unprofessional. You get paid decent, but with no advancement or annual raises, you get worked hard to the ground and should deserve better pay. The company can definitely afford it. And some people think it's high school and are more worried about chatting and their cliques than doing their work. People are constantly leaving the company and moving on...

    Advice to ManagementAdvice

    Focus more on being less casual and more professional. This company has tons of revenue...There shouldn't be employees swearing and playing bad music when CEOs, higher up managers, and personnel are walking through. There needs to be more rules and fairness. If an employee is getting harassed, address it. Don't tell them "worry about yourself" There needs to be structure. Take better care of your employees who take care of YOUR customers!

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Love it here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Madison, WI
    Current Employee - Anonymous Employee in Madison, WI

    I have been working at Shopbop full-time (more than 8 years)

    Pros

    Invent and Simplify, dive deep, ability to change quickly and efficiently. All jobs are currently in Madison or New York and not being outsourced. Total compensation is very competitive. I hear people complain about salaries not being high enough but I truly believe they do not understand the overall compensation package and how company stock rewards may come less frequently but as well as Amazon is doing have a great impact on compensation.

    Cons

    There are some updates to employee facing systems that either take WAY too long to complete or never get updated. Customer facing improvements are almost always put first since they impact sales/revenue the most...makes sense, yes, but there are some updates to systems that would have some expense impact as well as relieve some employee frustrations and increase happiness. Some more work needs to be done in this area to keep employees happy.

    Advice to ManagementAdvice

    Keep it up! This is a really great company. Keep it going.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    “You get out what you put in”
    I worked at Leathernxg full-time for more than 3 years

    • Career Opportunities
    Current Employee - Sharpgalaxy in Scottsdale, AZ
    Current Employee - Sharpgalaxy in Scottsdale, AZ

    I have been working at Shopbop full-time

    Pros

    Salary, Employee discount, New and exciting projects, Responsibility, Great co-workers. You are expected to do your job, but are compensated well for the work. This is not a place for people who want to 'slide by' or clock punchers.

    Cons

    Long hours some days, and some folks think it's high school and are more worried about chatting and their cliques than doing their work, but they are few and far between!

    Advice to ManagementAdvice

    A monthly newsletter with whats happening in each functional area would be nice.

    Recommends
  10. 2 people found this helpful  

    Mostly positive, with areas for improvement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Madison, WI
    Current Employee - Customer Service Representative in Madison, WI

    I have been working at Shopbop full-time (more than a year)

    Pros

    It's a very friendly work environment with a lot of positivity. Ownership in the company, medical, dental, and vision plans, Company 401k match, paid personal time, vacation, and holidays. Aesthetically pleasing office. Little to no micromanaging, it's more oriented around positive reinforcement and trust in responsibilities being accomplished.

    Cons

    The hours in Customer Service can vary between 3 shifts. You can expect to work close/open shifts closing at 9pm and having to work at 7am the next day. It's not possible to adjust to this sort of schedule in order to maintain work/life balance. No weekends off unless you request this in advance. The pay isn't competitive in this area as a CSR and is less than the Hourly 10th percentile wage for Madison according to the Bureau of Labor Statistics. No additional pay compensation for having a college degree or more years of experience. Opportunities for advancement into other departments is made to seem achievable, but so far not feasible despite being qualified and enthusiastic about available opportunities within Shopbop. I don't believe they are eager to 'hire from within' despite promoting this.

    Advice to ManagementAdvice

    Take better care of the people that directly take care of the customers. Managers should be expected to be as employee/team obsessed as we are with being customer obsessed.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 7 people found this helpful  

    Very chaotic and politically charged atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer, Technology Department in Madison, WI
    Former Employee - Software Engineer, Technology Department in Madison, WI

    I worked at Shopbop full-time (more than a year)

    Pros

    Offers good compensation, has interesting technology (including the older ShopBOP platform and the new Amazon platform). The integration process with Amazon offers interesting challenges and opportunities.

    Cons

    Very ploitically charged atmosplere. The IT management has some favorite emloyees that are treated very well, otherwise everyone else is treated with disrespect, impatience and micromanagement. Also some very senior IT engineers have extremely negative attitudes that influence their teams adversly. IT management puts new employees under harsh scrutiny while casting a blind eye towards unprofessional bevaior of old-timers.

    Advice to ManagementAdvice

    Make sure that people do not use the Amazon leadership principles as vicious political weapons. Start by setting the example at the senior IT leadership level. Do not micromanage and provide a balance of power between project managers and development managers. The project managers have too much power without the proper background and the software engineers suffer due to that imbalance.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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