ShopperLocal

  www.shopperlocal.com
  www.shopperlocal.com
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ShopperLocal Reviews

Updated August 28, 2014
Updated August 28, 2014
28 Reviews
3.5
28 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Scott Hall
16 Ratings

Employee Reviews

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  1.  

    Had a nice time over here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Sales Representative  in  Durham, NC
    Former Employee - Field Sales Representative in Durham, NC

    I worked at ShopperLocal full-time for more than a year

    Pros

    Shopperlocal is a nice place to work. They pay well, condition is that you work hard. There is no place for for people who have a tendency to crib while those who want to learn are grow are appreciated abroad.

    Cons

    There are a few flaws within the organization which hamper the overall effectiveness of the operations. The communication between departments is not streamlined, this can be very harmful especially for the agents who have to handle the customers.

    Advice to ManagementAdvice

    Please streamline the communication process so that it becomes easier for the agents to work.

    Recommends
    Negative Outlook
    Approves of CEO

    ShopperLocal Response

    Jul 31, 2014Project Coordinator

    Thanks for taking the time to review us! The leadership team here at the corporate office is working diligently to improve communication across the company. We completely agree that one of our ... More

  2.  

    Lies Lies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative
    Current Employee - Outside Sales Representative

    I have been working at ShopperLocal full-time for less than a year

    Pros

    Outside sales, simple product. You are given a phone and ipad

    Cons

    Salary is not competitive. Disorganized, certain reps are set up for success better than others depending on store chains. I happen to know they have not filled some positions over a year later yet carefully crafted reviews posted by a "sales rep employee" are in place days after the actual reps leave the company. If there is a new rep having success how come there are no ads visible in the stores they service?? Notice how so many reviews are from Durham NC where to company is located . Run as fast as you can! If you can sell at all you can do better for sure.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    A good journey altogether

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader  in  Durham, NC
    Former Employee - Team Leader in Durham, NC

    I worked at ShopperLocal full-time for more than a year

    Pros

    An excellent place for learning what a tough job means. It is very important to understand that anything worth its while can only be accomplished by hard work. The sooner one understands this truth, the better for them. Working here made me appreciate the hard work and the results were fabulous. Within a period of 6 months, I was promoted to team leader and was greatly appreciated. This was a big step in my career.

    Cons

    The only con in working at shopperlocal is the hassle of dealing with problems that arise from mis-communication within departments. I guess this will have to be improved with time.

    Advice to ManagementAdvice

    Please check that all communication issues are resolved otherwise they can give birth to blame games and other politics. This should be on the top of the list of critical issues.

    Recommends
    Positive Outlook
    Approves of CEO

    ShopperLocal Response

    Jul 31, 2014Project Coordinator

    Thanks for taking the time to review us! We're sorry that miscommunications in the company caused hassles for you. You are absolutely right - communication amongst different departments in the ... More

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  5. 2 people found this helpful  

    A good company to work with, but not meant for everyone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Sales Representative  in  Durham, NC
    Current Employee - Field Sales Representative in Durham, NC

    I have been working at ShopperLocal full-time for less than a year

    Pros

    Good growth opportunity, Hard work is always appreciated, Great Incentives

    Cons

    Communication issues between the departments usually leads to chaos.

    Advice to ManagementAdvice

    The only thing that requires improvement is communication. The co-ordination between departments like sales and processing is not p to mart. Set protocols are needed to be defined.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Working at ShopperLocal has been a great learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Sales Representative  in  Durham, NC
    Former Employee - Field Sales Representative in Durham, NC

    I worked at ShopperLocal part-time for more than a year

    Pros

    I have worked in ShopperLocal for more than one year and more than anything else, it has granted me the learning experience of a lifetime. The exposure I got here enabled me to understand the advertising side of a business which is of great aid in my own clinic.

    Cons

    The incentives are good but at times a few sales slips out of hand due to the lack of co-ordination within departments.

    Advice to ManagementAdvice

    The communication between various departments needs improvisation perhaps by revisiting the process flow and adding a few protocols.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    I've been with the company for over 2 years...I like the pace and level of responsibility I've been given.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Durham, NC
    Current Employee - Anonymous Employee in Durham, NC

    I have been working at ShopperLocal full-time for more than 3 years

    Pros

    If you're looking for a company that will allow you to take on as much responsibility as you can handle, and do it all to the best of your ability, this is the place to be. Fast pace environment.

    Cons

    Sometimes change happens a little too quickly.

    Advice to ManagementAdvice

    keep looking forward.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Exciting company to be a part of

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ShopperLocal full-time for more than a year

    Pros

    Great opportunity to get good experience. Flexible work environment. As long as you're willing to put in the work, management will give you all the training and support you need. Company is moving quickly and in the right direction.

    Cons

    Coordinating with different departments can be difficult at times.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Multiple roles, immense learning opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Sales Representative  in  Durham, NC
    Current Employee - Field Sales Representative in Durham, NC

    I have been working at ShopperLocal full-time for more than a year

    Pros

    During my tenure of around two years, I had the opportunity to go beyond my role and learn other functional dimensions of the business. While some my consider it overburdening, I personally took it as an occasion to drive the maximum out of my time. I have learned so much from here that I was confident in starting my own business, to which I am currently a proud owner of.

    Cons

    The upper management can be stubborn but that is a given everywhere and anyone who runs a business sees the trait as a requirement. But still, being a little attentive to base employees might give new ideas.

    Advice to ManagementAdvice

    Be a little open to ideas from the base employees.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Terrible - F with the BBB - look it up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative  in  Nowhere, OK
    Current Employee - Outside Sales Representative in Nowhere, OK

    I have been working at ShopperLocal full-time for less than a year

    Pros

    Good communication ONLY during recruitment. Interesting ad concept.

    Cons

    The communication gets harsh before training that "You will be sent home" if the presentation is not memorized. The communication gets flat out poor once you start. I was promised Sales Genie reports and they even have it on the first page of their training manual. Then I was told we don't use Sales Genie. I was told I'd get 1 week of field training. The last day of class training I was told I have enough experience to do without field training. Sales "Managers" seem to just be sales reps. When and if they return a call, they are in their car. I asked for additional necessary information 3 times and never received it. They will can you in a day or two if you don't have a sale. I looked up several previous employers that don't have an F with the BBB. They range from A+ to "No Rating" due to no info and no complaints. What a giant waste of time!

    Advice to ManagementAdvice

    First - NOBODY rates their company 5 stars. I've had company presidents, ceos, and owners that would use 4. Quit the LYING. Second - Try a central support area for field reps. This would be one or more people dedicated to answering questions who are not in their car with ketchup on their face and coffee in their lap. This would be best for new reps. You destroyed this relationship in days. Maybe the F with the BBB is indicative of how you run your company externally and internally.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    ShopperLocal Response

    Jul 31, 2014Project Coordinator

    Thanks for taking the time to give us some feedback - we view constructive criticism as a good thing! We're sorry to hear that you had a frustrating training experience here at ShopperLocal. Over the ... More

  11. 3 people found this helpful  

    The company is going through changes but they’re handling it better than most

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Manager  in  Charlotte, NC
    Current Employee - Regional Manager in Charlotte, NC

    I have been working at ShopperLocal full-time for more than a year

    Pros

    there is a huge emphasis on training. Our new hires are given all the information they need to succeed. The training manual is updated regularly and real experiences are shared with the group. In short, everyone is given everything right from the start.

    Cons

    with how fast the company is moving, a lot of new people fill in old and new functions in in a short amount of time. It takes some time to get used to the speed of how things move.

    Advice to ManagementAdvice

    before introducing new people with new functions, allow them some time to get comfortable in their position first. Introducing them prematurely gets them in a position where they get bombarded with tasks and requests that they may still not be able to fulfill

    Recommends
    Positive Outlook
    Approves of CEO

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