Glassdoor is your free inside look at Shoppers Drug Mart reviews and ratings in Canada — including employee satisfaction and approval rating for Shoppers Drug Mart CEO Domenic Pilla. All 108 reviews posted anonymously by Shoppers Drug Mart employees.
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Domenic Pilla
Former Employee – worked at Shoppers Drug Mart part-time for more than a year
Pros – -flexibility with hours
- long shifts
Cons – -no room for growth
- get stuck working til midnight because you're a part-timer
Advice to Senior Management – have a better system to rotate part-time cashiers so they don't get stuck with the same shifts.
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-11 17:55 PDT
1 person found this helpful
Former Employee – worked at Shoppers Drug Mart full-time for more than a year
Pros – if you love costumer service....Shoppers clientele is the best!!
and the discount
Cons – No communications between manager and employees whatsoever. They expect you to be perfect and to meet all the requirements but they never do.
Never meet their promises
you supposed to get a raised after probation... (after a year never got it)
Advice to Senior Management – you supposed to lead by example.
No, I would not recommend this company to a friend
2013-05-06 16:59 PDT
1 person found this helpful
Former Employee – worked at Shoppers Drug Mart full-time
Pros – nice working environment, exciting and fun
Cons – not enough training provided for new employees
Advice to Senior Management – provide training to those who wants to take the next level of their position
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-18 11:11 PDT
1 person found this helpful
Former Employee – worked at Shoppers Drug Mart full-time for more than a year
Pros – Good pay for HO jobs
Cons – Toxic company culture that led to a culture of bullying among co-workers. Self serving management where unethical behavior was tolerated. Employees and vendors were not always treated with respect. Long hours, no work life balance. A culture of "Do what I say, not what I do."
Advice to Senior Management – Hopefully the current CEO is better...
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-19 15:30 PDT
Former Employee – worked at Shoppers Drug Mart part-time for more than 7 years
Pros – There are various shifts available to accommodate schedules.
Good store discount of 30%, but promotions and sales can be better.
Good health programs to support care to patients.
Cons – For busy stores, there is not enough staff to fill prescriptions quickly which translated into long wait-times for customers.
No access to all internet health resources.
No scheduled breaks
Yes, I would recommend this company to a friend
2013-03-30 13:34 PDT
Current Employee – been working at Shoppers Drug Mart part-time
Pros – - Comission
- 30% discount
- work life/balance
Cons – -scan rate
-announcements
- store owner
Yes, I would recommend this company to a friend
2013-03-25 08:17 PDT
1 person found this helpful
Former Employee – worked at Shoppers Drug Mart full-time for more than 7 years
Pros – Free parking, easy to access location.
Cons – Management overhead at the Head Office is growing. Regular employees carry more tasks for less pay.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-21 08:07 PDT
Current Employee – been working at Shoppers Drug Mart full-time for more than 7 years
Pros – room for advancement and lots of extra training available
Cons – not enough hours given per splh
Advice to Senior Management – lead by example
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-12 18:03 PDT
Current Employee – been working at Shoppers Drug Mart part-time for less than a year
Pros – good pay, good hours, nice staff
Cons – I don't have any concerns.
Advice to Senior Management – I don't have any concerns.
No, I would not recommend this company to a friend
2013-03-12 08:06 PDT
Current Employee – been working at Shoppers Drug Mart full-time for more than 3 years
Pros – Employees are dedicated because they have to be. Associates I have worked for have been wonderful and understanding.
30% discount on regular priced items.
Easy to store transfer.
Cons – Not enough staff to cover the floor because head office only allows a set number of hours.
Verbal harassment not addressed correctly. Nothing done about employees that are clearly meant to be shown the door.
Advice to Senior Management – Make sure your DM's aren't working on scare tactics when coming into stores. Please try to help and not knock us down, acknowledge what we are doing correctly...
Yes, I would recommend this company to a friend
2013-03-12 17:34 PDT
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No thanks – I'll just look around