Shoppers Drug Mart
3.1 of 5 265 reviews
www.shoppersdrugmart.ca Toronto, Canada 1000 to 5000 Employees

Shoppers Drug Mart Reviews

Updated Apr 10, 2014

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3.1 265 reviews

                             

78% Approve of the CEO

Shoppers Drug Mart President & CEO Domenic Pilla

Domenic Pilla

(46 ratings)

55% of employees recommend this company to a friend
265 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "30% discount comes in handy especially if you have an expensive taste for cosmetics"
    in 24 reviews
  • "30% discount is great, but that's the only pro I can think of"
    in 9 reviews
Cons:
  • "Human Resources is unheard of - head office makes no attempt to enable employees to voice their concerns"
    in 13 reviews
  • "minimum wage, repetitive salses based job"
    in 9 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
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  • Approves of CEO

 

not

Sales Associate (Current Employee)
Ken Caryl, CO

I have been working at Shoppers Drug Mart part-time for less than a year

Prosgood service, nice people, it was a good time it wasn't to hard it was a nice place to work

Conslots of time, it was a lot to handle butt you get use to it very easily

Yes, I would recommend this company to a friend

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  • Work/Life Balance
         
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I had an excellent experience at Shoppers Drug Mart.

Pharmacist (Former Employee)
Toronto, OH

I worked at Shoppers Drug Mart

ProsThe best reasons to work at Shoppers Drug Mart were the friendly workplace environment and the high salaries comparing to other companies.

ConsThe disadvantages of the company were the little vacation period and the extensive hours of operation comparing to other companies.

Advice to Senior ManagementI would like to advice you to open a single store of your company in Albania,Europe because Albania is a country model in Europe for the economical growth.The Prime Minister,Sali Berisha will help you to establish the new business there.The profits will come from the first year.The taxation system is the lowest in Europe.

Yes, I would recommend this company to a friend

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  • Work/Life Balance
         
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  • No Opinion of CEO

 

SDM

Anonymous Employee (Current Employee)
Orlando, FL

I have been working at Shoppers Drug Mart

Proswork with really nice people
discount is really handy
location is excelleent
the pay is good and the benefits are as well

Consmanagement can be pretty difficult to deal with and pay cuts are rampant
customers are pretty difficult to deal with as well

Advice to Senior Managementimprove managements ability
stop pay cuts
lower prices for fewer customer complaints
more people to manage and run the store

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  • Work/Life Balance
         
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Not what you think. Move on to the next job

Avoid If Possible. (Current Employee)
Toronto, OH

I have been working at Shoppers Drug Mart

ProsThey are big company and you can get discounts.

ConsManagement team are only interested in maximizing stock options.

Advice to Senior ManagementTreat employees as part of the team

No, I would not recommend this company to a friend

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Solid place for students to work, not much else

Merchandiser (Former Employee)
Markham, ON (Canada)

I worked at Shoppers Drug Mart part-time for more than 8 years

ProsYou get to interact with a lot of people on a daily basis. From co-workers I've spoken with, management sounds like it is very hit-or-miss across stores. I was actually very pleased with my direct manager, and the store's associate.

ConsNot particularly valuable on your resume for technical experience. Any retail job seems to be good as the next. Scheduling time-off can be a big hassle if you work at a smaller store.

Advice to Senior ManagementKeep up the good work.

Yes, I would recommend this company to a friend

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Amazing

Anonymous Employee (Current Employee)

I have been working at Shoppers Drug Mart

ProsThe pay is adequate. The enviroment to work in is incredible.

Consnothing, this place is a great place to start

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Great

Cosmetician (Current Employee)
Whitehorse, KW (Canada)

I have been working at Shoppers Drug Mart part-time for less than a year

ProsGreat co-workers, learned a lot, got free makeup

ConsLong hours sometimes, hard to get time off

Advice to Senior ManagementGreat work

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Keeps employees motivate

Cashier Supervisor (Current Employee)
Mississauga, ON (Canada)

I have been working at Shoppers Drug Mart part-time for more than a year

ProsFirst, the flexibility of the schedule is very good. Second,30percent discount for employees. Very well managed by the owner and Front store manager. The workplace becomes a relaxed environment because majority of the employees treat you like a family:) There are always contests on surveys and optimum sign ups which I often win and keeps me motivated!

ConsCompensation is on the low side

Advice to Senior ManagementGive a little bit more increase on the compensation especially if the employee has a satisfactory work ethics and professionalism.

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  • Comp & Benefits
         
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Great place to work at

Customer Service (Former Employee)
Toronto, ON (Canada)

I worked at Shoppers Drug Mart full-time for less than a year

ProsGreat environment, the people that worked with me were all very helping and motivating. I loved coming to work and was never depressed when Monday came. You get to learn a lot from your colleagues and you have to love to work with people.

Consone of the cons for me were the fact that it is always air conditioned in there and it gets really cold when you do an 8 hour shift. Also, it is very hard to stand on your feet for such a long shift.

Yes, I would recommend this company to a friend

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  • Culture & Values
         
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Good people, Good company

Sales (Current Employee)
Burnaby, BC (Canada)

I have been working at Shoppers Drug Mart full-time for more than a year

ProsPart of Shoppers Drug Mart, benefits and employee discount

Conspoor compensation, still a new company so has some growing pains

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Shoppers Drug Mart – Why Work for Us?

​​​Shoppers Drug Mart is a Canadian success story, created by smart, action-oriented and caring people in our organization who recognize needs, innovate services and focus on what’s important. And right now, our… Full Overview

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Glassdoor is your free inside look at Shoppers Drug Mart reviews and ratings — including employee satisfaction and approval rating for Shoppers Drug Mart CEO Domenic Pilla. All 265 reviews posted anonymously by Shoppers Drug Mart employees.