Shoppers Drug Mart Reviews

Updated April 19, 2015
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3.2
366 Reviews
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Recommend to a friend
Approve of CEO
Shoppers Drug Mart President & CEO Domenic Pilla
Domenic Pilla
69 Ratings

Pros
  • 30% discount was nice for buying light groceries and cosmetics (in 29 reviews)

  • 30% discount is great, but that's the only pro I can think of (in 12 reviews)

Cons
  • Head office putting too much work, no time to actually enjoy the job (in 16 reviews)

  • I've worked for 5 years and I barely get paid more than minimum wage (in 11 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Helpful (4)

    Beauty Boutique Expert - had an amazing team, enjoyed working with the products.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Beauty Boutique Expert
    Former Employee - Beauty Boutique Expert

    I worked at Shoppers Drug Mart full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    - seeing new products before they hit the shelves

    - opportunity for promotion

    - my direct superior valued my opinions and ideas

    - majority of beauty associates (young and mature) were absolutely lovely to work alongside

    - best loyalty program available by far (Sephora step up your loyalty prog game!!!)

    Cons

    - Head Office pushed for loyalty prog "opt-ins" (only applies to Beauty Boutiques) so much so, that they were being attained in dishonest ways

    - Head Office also rewarded said dishonest sales associates for their "high numbers" of opt-ins

    - miserable, bitter, insecure, dishonest associates poisoned the healthy, fun-loving work environment

    - a lot of illiterates work in retail (especially the beauty industry)

    Advice to Management

    - seldom do I find friendly and enthusiastic mgmt in beauty industry retail; my direct superior was truly under-appreciated by her own superiors

    - front shop mgmt, although i did not always have to report to them, were petty and catty; regularly picking on the same "weak" individuals

  2. Helpful (1)

    not

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Ken Caryl, CO
    Current Employee - Sales Associate in Ken Caryl, CO

    I have been working at Shoppers Drug Mart part-time (Less than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    good service, nice people, it was a good time it wasn't to hard it was a nice place to work

    Cons

    lots of time, it was a lot to handle butt you get use to it very easily

  3. I had an excellent experience at Shoppers Drug Mart.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pharmacist in Toronto, OH
    Former Employee - Pharmacist in Toronto, OH

    I worked at Shoppers Drug Mart

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The best reasons to work at Shoppers Drug Mart were the friendly workplace environment and the high salaries comparing to other companies.

    Cons

    The disadvantages of the company were the little vacation period and the extensive hours of operation comparing to other companies.

    Advice to Management

    I would like to advice you to open a single store of your company in Albania,Europe because Albania is a country model in Europe for the economical growth.The Prime Minister,Sali Berisha will help you to establish the new business there.The profits will come from the first year.The taxation system is the lowest in Europe.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. SDM

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL

    I have been working at Shoppers Drug Mart

    No opinion of CEO
    No opinion of CEO

    Pros

    work with really nice people
    discount is really handy
    location is excelleent
    the pay is good and the benefits are as well

    Cons

    management can be pretty difficult to deal with and pay cuts are rampant
    customers are pretty difficult to deal with as well

    Advice to Management

    improve managements ability
    stop pay cuts
    lower prices for fewer customer complaints
    more people to manage and run the store

  6. Not what you think. Move on to the next job

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Avoid If Possible in Toronto, OH
    Current Employee - Avoid If Possible in Toronto, OH

    I have been working at Shoppers Drug Mart

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    They are big company and you can get discounts.

    Cons

    Management team are only interested in maximizing stock options.

    Advice to Management

    Treat employees as part of the team

  7. Managing Staff and interacting with Clients.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Store Manager in Ajax, ON (Canada)
    Former Employee - Front Store Manager in Ajax, ON (Canada)

    I worked at Shoppers Drug Mart full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Enjoyed maintaining the Retail Operational Standard Guidelines set forth by the corporation. Monitor and review store performance using store systems and procedures.. Coaching and Mentoring Staff for growth.

    Cons

    I found that the long hours for the Front Store Manager position in comparison to the salary Income was not adequate. Not getting acknowledged for a job well done. No pension plan and insufficient benefits.

    Advice to Management

    Treat all staff with dignity and respect. Remember the corporation core values. Recognize the staff when they have done a good job. Offer better benefit packages and pension.

  8. Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shoppers Drug Mart part-time

    Pros

    It was good because it was relaxing. I enjoyed how people treated me.

    Cons

    They are short staffed, and I often found myself to be the only cashier when the lineup is large.

  9. Drama drama drama

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Shoppers Drug Mart

    Pros

    Loved the customers and enjoyed the actual work part of the job. Learned a lot while I was there. As a corporation their standards are high and they run very efficiently. Shoppers pays really well for a retail store

    Cons

    So much drama starting with the owner. HR not much help at all. If HR was involved it got worse or stayed the same.

  10. Merchendice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandiser in New Westminster, BC (Canada)
    Current Employee - Merchandiser in New Westminster, BC (Canada)

    I have been working at Shoppers Drug Mart part-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good environment and friendly personal.

    Cons

    Sometimes except you to stay on hold and be able to cancel all other plans to work.

  11. Great Part Time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier Supervisor
    Former Employee - Cashier Supervisor

    I worked at Shoppers Drug Mart part-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Flexible schedule, good customer service experience, 30% discount on merchandise, not difficult work, can ask for vacation time

    Cons

    Just minimum wage pay, sometimes expected to stay after shift
    Overall it's a great place to work if you're looking for part time experience

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