Shoppers Drug Mart Reviews

Updated March 15, 2015
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3.3
352 Reviews
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Recommend to a friend
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Shoppers Drug Mart President & CEO Domenic Pilla
Domenic Pilla
68 Ratings

Pros
  • 30% discount was nice for buying light groceries and cosmetics (in 29 reviews)

  • 30% discount is great, but that's the only pro I can think of (in 12 reviews)

Cons
  • Head office putting too much work, no time to actually enjoy the job (in 16 reviews)

  • I've worked for 5 years and I barely get paid more than minimum wage (in 11 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. 4 people found this helpful

    Beauty Boutique Expert - had an amazing team, enjoyed working with the products.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Beauty Boutique Expert
    Former Employee - Beauty Boutique Expert

    I worked at Shoppers Drug Mart full-time (more than 3 years)

    Pros

    - seeing new products before they hit the shelves

    - opportunity for promotion

    - my direct superior valued my opinions and ideas

    - majority of beauty associates (young and mature) were absolutely lovely to work alongside

    - best loyalty program available by far (Sephora step up your loyalty prog game!!!)

    Cons

    - Head Office pushed for loyalty prog "opt-ins" (only applies to Beauty Boutiques) so much so, that they were being attained in dishonest ways

    - Head Office also rewarded said dishonest sales associates for their "high numbers" of opt-ins

    - miserable, bitter, insecure, dishonest associates poisoned the healthy, fun-loving work environment

    - a lot of illiterates work in retail (especially the beauty industry)

    Advice to ManagementAdvice

    - seldom do I find friendly and enthusiastic mgmt in beauty industry retail; my direct superior was truly under-appreciated by her own superiors

    - front shop mgmt, although i did not always have to report to them, were petty and catty; regularly picking on the same "weak" individuals

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful

    not

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Ken Caryl, CO
    Current Employee - Sales Associate in Ken Caryl, CO

    I have been working at Shoppers Drug Mart part-time (less than a year)

    Pros

    good service, nice people, it was a good time it wasn't to hard it was a nice place to work

    Cons

    lots of time, it was a lot to handle butt you get use to it very easily

    Recommends
    Approves of CEO
  3. I had an excellent experience at Shoppers Drug Mart.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Pharmacist in Toronto, OH
    Former Employee - Pharmacist in Toronto, OH

    I worked at Shoppers Drug Mart

    Pros

    The best reasons to work at Shoppers Drug Mart were the friendly workplace environment and the high salaries comparing to other companies.

    Cons

    The disadvantages of the company were the little vacation period and the extensive hours of operation comparing to other companies.

    Advice to ManagementAdvice

    I would like to advice you to open a single store of your company in Albania,Europe because Albania is a country model in Europe for the economical growth.The Prime Minister,Sali Berisha will help you to establish the new business there.The profits will come from the first year.The taxation system is the lowest in Europe.

    Recommends
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. SDM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL

    I have been working at Shoppers Drug Mart

    Pros

    work with really nice people
    discount is really handy
    location is excelleent
    the pay is good and the benefits are as well

    Cons

    management can be pretty difficult to deal with and pay cuts are rampant
    customers are pretty difficult to deal with as well

    Advice to ManagementAdvice

    improve managements ability
    stop pay cuts
    lower prices for fewer customer complaints
    more people to manage and run the store

    No opinion of CEO
  6. Not what you think. Move on to the next job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Avoid If Possible in Toronto, OH
    Current Employee - Avoid If Possible in Toronto, OH

    I have been working at Shoppers Drug Mart

    Pros

    They are big company and you can get discounts.

    Cons

    Management team are only interested in maximizing stock options.

    Advice to ManagementAdvice

    Treat employees as part of the team

    Doesn't Recommend
    No opinion of CEO
  7. 1 person found this helpful

    Good company for part time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Cambridge, ON (Canada)
    Former Employee - Cashier in Cambridge, ON (Canada)

    I worked at Shoppers Drug Mart

    Pros

    very flexible work ours, you choose when your available. Not a difficult job, pay was good for the difficulty for the job.

    Cons

    Some annoying customers and there lottery needs.

    Advice to ManagementAdvice

    Hire more men as cashiers, alot of females.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. Love working for this company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shoppers Drug Mart

    Pros

    Management takes care of employees making sure they are exactly where they want to be.

    Cons

    When the store doesn't make a lot of money hours may get cut.

    Recommends
    Positive Outlook
  9. Decent experience, a good company to work for with a great sense of community.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Beauty Expert in Saskatoon, SK (Canada)
    Current Employee - Beauty Expert in Saskatoon, SK (Canada)

    I have been working at Shoppers Drug Mart part-time (more than 5 years)

    Pros

    A positive work environment. Great staff that like to have fun while still respecting each other. Safety of employees is held in high regard.

    Cons

    It is shift work, and if you are not management you will be working crazy hours with not a lot of stabilty. Can be fairly low wage when first starting out.

    Advice to ManagementAdvice

    To focus on all employees and not just your favourites. To be able to provide more stability in hours and to be able to give those with more seniority priority over newer employees. To make us feel like we are not disposable.

    Recommends
    Neutral Outlook
  10. 1 person found this helpful

    Amazing experience with amazing staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Assistant in Whitby, ON (Canada)
    Current Employee - Pharmacy Assistant in Whitby, ON (Canada)

    I have been working at Shoppers Drug Mart part-time (more than a year)

    Pros

    I loved working in a job that was meaningful as opposed to flipping burgers at McDonalds. I loved working with different pharmacists and getting to work in a team. The employee discount is amazing and is 30% off any original priced item.

    Cons

    Hours had no flexibility due to the fact I was working with others who worked there full time (didn't have time to take extra shifts off) Had to organize life around work. Long stressful shifts that really tired me out.

    Advice to ManagementAdvice

    Not a lot of room for personal and professional growth. Stuck filling prescriptions like a robot, nowhere to look to aspire

    Recommends
    Positive Outlook
    Approves of CEO
  11. Nothing good to say here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Shoppers Drug Mart full-time (less than a year)

    Pros

    benefits were about the only good thing about this company.

    Cons

    Lacked training from the start, felt like I was being thrown into the job that was requested.

    Advice to ManagementAdvice

    Take some time out of your day to actually talk to the employees working for you, and work upwards and onwards from that.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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