Shoppers Drug Mart Reviews

Updated August 28, 2015
430 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.3
Rating Trends
Recommend to a friend
Approve of CEO
Shoppers Drug Mart President & CEO Domenic Pilla
Domenic Pilla
83 Ratings

Pros
  • 30% discount on regular priced items (in 29 reviews)

  • The discount is great, the software is easy, the tasks are repetitive, and the ability to move departments within a single store is amazing (in 12 reviews)

Cons
  • Head office knows about the issue but will not change it (in 16 reviews)

  • Labour hours are often inadequate, customer service is poor as a result (in 11 reviews)

More Pros and Cons

430 Employee Reviews

Sort: Popular Rating Date
  1. really, it's associate/DM dependent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Shoppers Drug Mart full-time

    Pros

    good DM, sufficient tech coverage, not too much interference ran by the associate/DM

    Cons

    have to work long weekend hours (14hrs x 2), associate doesn't pay OT


  2. cash supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great people, clean environment. Some owners are amazing

    Cons

    Management ineffective, some of the higher up employees get away with doing the bare minimum

    Advice to Management

    Be more effective and proactive. It shouldn't be up to everyone but the managers to try and cover shifts or train people


  3. A good experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ontario in Toronto, ON (Canada)
    Former Employee - Ontario in Toronto, ON (Canada)
    Recommends
    Positive Outlook

    I worked at Shoppers Drug Mart part-time (Less than a year)

    Pros

    Good Experience Nice co-workers Discount Professional atmosphere Good training

    Cons

    Low wages Customer is always right, even when they're wrong. No accommodations for employees with disabilities


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Merchandiser

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Thornhill, ON (Canada)
    Current Employee - Anonymous Employee in Thornhill, ON (Canada)
    Doesn't Recommend
    Neutral Outlook

    I have been working at Shoppers Drug Mart full-time (More than a year)

    Pros

    Friendly Environment, Easy to learn tasks

    Cons

    Non stop work, lots of expectations, low wage

    Advice to Management

    Need more staff to finish the required tasks


  6. Cosmetician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cosmetician/Beauty Expert
    Current Employee - Cosmetician/Beauty Expert
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Shoppers Drug Mart (More than 3 years)

    Pros

    30% discount is great, gratis is amazing. Decent flexibility around other jobs and school.

    Cons

    Manager only cares about sales (making her 20% commission off of what we sell), corporate standards are put on the back burner. Manager is micro and invades privacy on a personal level and also harasses me with calls and texts. Every location I've worked in is very caddy, everyone talks badly about one another. Favourtism is a huge problem. Closing at midnight and having to open at 8am the next day. Only 10 cent raise per year unless you're a "favourite."

    Advice to Management

    Be fair to everyone. Part time benefits. Advice to corporate: Implement some regulations that benefit the working conditions of employees. Save us from poor management. Give them rules to follow!


  7. Good for working student

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier Supervisor in Winnipeg, MB (Canada)
    Current Employee - Cashier Supervisor in Winnipeg, MB (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Shoppers Drug Mart part-time (More than 5 years)

    Pros

    Good for starting immigrant building their experience in Canada Good for student..

    Cons

    Less hours, 28 hours a week consider as full time., No extra for weekend shift..


  8. merchandiser

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    Pros

    30% employee discount free candy clean cool in summer warm in winter

    Cons

    few hours minimum wage work evenings work early mornings doesn't pay rent

    Advice to Management

    hire us full time


  9. Cosmetics Merchandiser

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Get to work very Independently

    Cons

    No commission even though expected to assist customers

    Advice to Management

    Flexible hours


  10. Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Help and support from pharmacy manager

    Cons

    Pressure on employees, in high traffic pharmacies lack of organization impedes workflow


  11. Cosmetician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Great place to work, fantastic people

    Cons

    Very low payment, no increase after one year



Showing 430 of 443 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.