Shoppers Drug Mart Reviews

Updated July 27, 2015
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413 Employee Reviews

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  1. Shoppers Drug Mart Pharamacist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacist in Calgary, AB (Canada)
    Current Employee - Pharmacist in Calgary, AB (Canada)

    I have been working at Shoppers Drug Mart part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly environment, great employees, time management was done well. A lot of customers, so it wasn't a dull job either.

    Cons

    Sometimes it could be demanding. The pharmacist to assistant ration was a little compromising. On your feet all day.

    Advice to Management

    Train the assistants more to suit the job description rather than just being a lower sector of the pharmacy.


  2. Good Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier
    Former Employee - Cashier

    I worked at Shoppers Drug Mart (More than a year)

    Recommends
    Recommends

    Pros

    It was quite an easy job, but I worked at a smaller store.

    Cons

    During slow times it was extremely boring.


  3. Really bad conditions at times

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Toronto, ON (Canada)
    Former Employee - Cashier in Toronto, ON (Canada)

    I worked at Shoppers Drug Mart part-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    The discount was pretty good and come of my co-workers really in fact pretty awesome

    Cons

    I really hated how our store wasn't busy, so they wouldn't schedule that many cashiers, but when the lines got busy and customers got mad, the cashiers got in trouble for it. It's not the cashiers fault if the lines.. stop being so cheap and put another cashier on a shift. Also, I really hated how the make up department always gave cashiers trouble for cashing out customers with make up products because it reduced their sales. I understand.. but what are you going to do force customers to purchase products on the other side? Also, another thing I really hated it, is that cashiers don't get paid to cash out till. so if you end your shfit at 12, you don't get paid for that extra 15 minutes you spent counting till. Actually, the worst.

    Advice to Management

    Actually pay your employees for your time and stop being so cheap.


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  5. SDM

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cosmetic Merchandiser in Grimsby, ON (Canada)
    Current Employee - Cosmetic Merchandiser in Grimsby, ON (Canada)

    I have been working at Shoppers Drug Mart full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Each store has a different associate owner but thankfully mine is wonderful to work for. There is room for advancement, considerate of family obligations, and overall a great place to work. I love the fact it is non unionised. Finally starting to see some useful tools coming down from head office to make our jobs easier

    Cons

    Head office has a huge say in what gets shipped to the stores, it makes it challenging to keep stock levels to a reasonable amount. I wish that we had more say over the amounts of new stock sent ( 35 bottles of Justin Beibers "The Key" really?!?!) I've been sitting on it for 2 years. I also have 101 maybelline primers ....

    Advice to Management

    Lead by example. If you are lazy and miserable, your staff will also be lazy and miserable. Explain things thoroughly and keep your staff informed on what's going on. Treat them with respect and you'll receive the same


  6. assistant manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shoppers Drug Mart full-time

    Pros

    Good benefits , opportunities and experience

    Cons

    No bad experience so far


  7. Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Ottawa, ON (Canada)
    Former Employee - Cashier in Ottawa, ON (Canada)

    I worked at Shoppers Drug Mart (Less than a year)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Employee discount and optimum points (Although this is the company's hidden agenda to get you buy more products from the store)

    Cons

    Long 8 hour shifts, needed to request days off 3 weeks in advance, minimum wage, not paid for any overtime or to cash out. The store was very busy and understaffed so company could make more money, but customers and employees suffered. Passport photos are a nightmare... We are not trained photographers and having to take someone's photo by the drink cooler in a very busy store that was always understaffed was dreadful.

    Advice to Management

    Advice to the multi-million (billion?) dollar company... Increase wages to a decent wage and employees would be happier and may stick around longer.


  8. Great team experiences

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Technician in Toronto, ON (Canada)
    Current Employee - Pharmacy Technician in Toronto, ON (Canada)

    I have been working at Shoppers Drug Mart part-time (More than 3 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Associate make or break the store. Great associate and pharmacy to work with. The front store are also very helpful

    Cons

    Pay is on the lower side. Hope there is more room for growth to so will stick with the company longer

    Advice to Management

    Raise the minimum payment


  9. Require strong customer service ability

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Shoppers Drug Mart part-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Staffs are nice. Payment is acceptable

    Cons

    High work load and crazy customers

    Advice to Management

    Need to limit the Rx quantity for a day


  10. Good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shoppers Drug Mart

    Pros

    Flexible schedule and good training ground.

    Cons

    Increase of salary should be based on employee performance instead of the standard rate


  11. Post Office clerk

    Former Employee - Post Office Clerk
    Former Employee - Post Office Clerk

    I worked at Shoppers Drug Mart

    Pros

    Some of the store are willing to train and give opportu

    Cons

    They don't give proper break because there was no overlapping in the schedules. They robbed the rights of the employees like working beyond their schedule hours without pay

    Advice to Management

    Be fair to the employees and give what is due to them



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