Shoppers Drug Mart

  www.shoppersdrugmart.ca
  www.shoppersdrugmart.ca

Shoppers Drug Mart Reviews

Updated November 26, 2014
Updated November 26, 2014
328 Reviews
3.3
328 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Shoppers Drug Mart President & CEO Domenic Pilla
Domenic Pilla
63 Ratings

Review Highlights

Pros
  • 30% discount was nice for buying light groceries and cosmetics (in 29 reviews)

  • 30% discount is great, but that's the only pro I can think of (in 12 reviews)


Cons
  • Head office putting too much work, no time to actually enjoy the job (in 16 reviews)

  • I've worked for 5 years and I barely get paid more than minimum wage (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    I've been working at Shopper's for about two months now; it's been a mostly very positive experience so far and I look forward to a long career
    here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Oshawa, ON (Canada)
    Current Employee - Cashier in Oshawa, ON (Canada)

    I have been working at Shoppers Drug Mart part-time (less than an year)

    Pros

    The staff is friendly and upbeat, the supervisors and managers are as well for the most part. Hands on training allows you to learn quickly and pick it up easily. Someone is always around to answer questions and help out. Shopper's is a very professional environment and the store is ALWAYS very clean, tidy and well organized. The manager is an amazing person and posts the schedules well in advance.

    Cons

    The supervisors often have different standards and opinions on how things should be done. You're expected to do a lot of things at once even when it's not possible to multitask so much.
    These are problems that could easily be fixed.

    Advice to ManagementAdvice

    Outline job specifications a bit more clearly and keep your expectations less complicated and more realistic.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    I am a cashier in Shoppers drug mart that is the best retails of my dream job and I truly learn a lot of from my duties

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Richmond, BC (Canada)
    Current Employee - Cashier in Richmond, BC (Canada)

    I have been working at Shoppers Drug Mart (less than an year)

    Pros

    In my store ,
    A great environment , good coworkers to work with , and great benefit :)

    Cons

    If you r interred to work at shoppers drug mart then just drop off ur resume right away

    Advice to ManagementAdvice

    Basically most of our products are really cheaper than the others , but a few items price is a bit expensive , otherwise , we always have a great promotion on weekend

    Recommends
  3.  

    Working at Shoppers Drug Mart Post Office I have gained experience in working in an environment where you have to multi task and be patient with your customers,I have learned to appreciate everyones needs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Post Office Clerk in Toronto, ON (Canada)
    Current Employee - Post Office Clerk in Toronto, ON (Canada)

    I have been working at Shoppers Drug Mart part-time (less than an year)

    Pros

    The pros about working in the post office is you gain the knowledge how the mail system works. You are able to advice people who dont know anything about it.

    Cons

    The cons about the post office is. Having to deal with customers who are not patient. Who want things done on their own time and their way. At the end of the day you as the employee have to have the patients.

    Advice to ManagementAdvice

    One thing i would share is the post office can get extremly busy, and for those who do not have the skills to deal with long line ups . I woulf advise management to have more then 1 employee work until closing time.

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Overall great experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shoppers Drug Mart

    Pros

    Great company lots of support.

    Cons

    More and more responsibilities in cosmetics. Getting harder to keep up with demands.

  6.  

    Never again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Front Store Manager
    Former Employee - Assistant Front Store Manager

    I worked at Shoppers Drug Mart full-time (more than 3 years)

    Pros

    The 30% discount you receive as an employee

    Cons

    Everything!! This company is a disorganized mess with horrible senior management

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Treat your employees right!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Assistant
    Current Employee - Pharmacy Assistant

    I have been working at Shoppers Drug Mart full-time (more than 5 years)

    Pros

    30% employee discount is always nice since for some Shoppers Drug Mart especially where I work that is the only incentives you'll get nothing more.

    Cons

    I've been working for Shoppers Drug Mart for more than 7 years as a pharmacy assistant & yet seniority isn't being recognized by the associate. He would asked for the new people to work extra shifts or hours without asking the people who's been there the longest. No appreciation can be expected from the new associate whatsoever. I guess it depends on who your Associate is!!!! For him employees can easily be replaced.

    Advice to ManagementAdvice

    Take care of your employees since they're the ones who deals with the customers everyday to make sure that the store is up to par & to keep your business going.��

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Good for people who don't know much about technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Toronto, ON (Canada)
    Current Employee - Business Analyst in Toronto, ON (Canada)

    I have been working at Shoppers Drug Mart full-time (less than an year)

    Pros

    SDM is good for people who don't know much about technology, and people who are just looking for a stable job.

    Cons

    Ridiculous IT systems, inadequate tools, 9-5 attitude

    Advice to ManagementAdvice

    Technology matters, dual monitors, latest Windows and Office, adequate database and data storage solutions... basic technology. Most of senior management clearly knows little to nothing about it. And therefore put no emphasis on that. If you want to attract young talent you need to change the way you think about IT.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Mixed feelings - the good, bad and ugly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coordinator in Toronto, ON (Canada)
    Current Employee - Coordinator in Toronto, ON (Canada)

    I have been working at Shoppers Drug Mart full-time (more than 5 years)

    Pros

    Employees get a company discount at any Shoppers Drug Mart location, they offer flexible benefits, the office puts on seasonal charity sales, there are sampling of products at times, coworkers are excellent.

    Cons

    No training, promoting finger-pointing and attacking behaviour, expected to work crazy hours at times without any thanks or acknowledgement, difficult to grow out of certain positions, workload increasing, job grades being lowered across the board.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Good enviroment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Receiver in New Westminster, BC (Canada)
    Current Employee - Receiver in New Westminster, BC (Canada)

    I have been working at Shoppers Drug Mart full-time (more than an year)

    Pros

    Good company
    No big problems
    Nice people

    Cons

    Schedule change everything week
    No dental care

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Approachable employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Store Cashier in Toronto, ON (Canada)
    Current Employee - Front Store Cashier in Toronto, ON (Canada)

    I have been working at Shoppers Drug Mart part-time (less than an year)

    Pros

    I learned how to work on Lottery Machine. Learn about Optimum Cards. There is a lot of promotions.

    Cons

    Doing the changes on prices for promotions everyday.

    Advice to ManagementAdvice

    Consider someone working as File Maintenance regular check of price tags.

    Recommends
    Positive Outlook
    Approves of CEO

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