Shoppers Drug Mart

  www.shoppersdrugmart.ca
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Shoppers Drug Mart Reviews

Updated Jul 27, 2014

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All Employees Current Employees Only

3.1 293 reviews

79% Approve of the CEO

Shoppers Drug Mart President & CEO Domenic Pilla

Domenic Pilla

(53 ratings)

55% of employees recommend this company to a friend

Review Highlights

Pros
  • 30% discount comes in handy especially if you have an expensive taste for cosmetics (in 25 reviews)

  • employee discount that is it, some coworkers are great (in 15 reviews)


Cons
  • Head office putting too much work, no time to actually enjoy the job (in 14 reviews)

  • big company HR department that supports executives, touts work-life balance in policy only (in 6 reviews)

More Highlights
293 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Organized, but under staffed.

    Anonymous Employee (Current Employee)

    Pros-Organized
    -Access to resources/tools for training.

    Cons-Typically understaffed, staff in sometimes undertrained.

    Advice to Senior ManagementIncrease workforce where it is needed most, not according to a general structure.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Cut costs to increase bottom line to their own detriment

    Pharmacy Assistant (Current Employee) Ottawa, ON (Canada)

    Pros30% Employee discount Canada wide.

    ConsThey cut staffing to the absolute minimum to save costs. This negatively impacts the level of service that can be provided and customer satisfaction. Store associates have limited ability to increase wages or make other independent decisions (ex. hire a registered pharmacy tech, or offer flu vaccine injections in the store) without approval from the higher ups.

    Advice to Senior ManagementThe people working under you may have good ideas that are not being heard.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    It was great working here, but the things we did was underpaid

    Cashier/Merchandiser (Former Employee) Toronto, ON (Canada)

    ProsGreat people to work for! And very flexible hours especially if you are someone who is a student.

    ConsSome days can get really long and strenuous and it is all for just a minimum wage.

    Advice to Senior ManagementNeed more training for some managers

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    work hard, not much respect. customers demanding.

    Cosmetician (Current Employee) Campbell River, BC (Canada)

    Prosgood benefits, not much else to say about this...

    Conspromises not kept. ever. low wages, dont expect to get what you want.

    Advice to Senior Managementbe more fair with hours and people who have worked their longer.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Stronge resistance to change and improve

    Director IT Vendor Management (Former Employee) Toronto, ON (Canada)

    ProsStaff are very friendly always

    ConsMust confrom to the pack to succeed

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great environment, very professional.

    Merchandiser (Former Employee) Mississauga, ON (Canada)

    ProsGreat communication with Manager, They listen to your ideas
    Tailored my work days around my school schedule, I could start later than usual if I had a late class
    Everybody I worked with enjoyed their job, and helped each other when they needed it
    Have great memories opening a new store, being trained in all aspects and no stressful situations
    Great People
    Very organized system of stock inventory and labelling, This was a huge help as you need to remove and add sale stickers

    ConsThe wages are not fantastic

    Advice to Senior ManagementKeep up the great work

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Cashier

    Anonymous Employee (Current Employee)

    ProsWorking with the best management team..awesome colleagues ..)0hardworking environment..

    ConsLow pay .. Not much development if u r not interested in retail business

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Great company

    Cosmetics Manager (Current Employee)

    ProsGreat training and mentor ship

    ConsNo bonus at year end

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Fun environment to work in.

    Cashier/Merchandiser (Current Employee) Airdrie, AB (Canada)

    Prosfriendly staff, always something to do, clean and well maintained.

    ConsThe only con I have about this job is that it is low pay. Other then that, it has been fantastic working for them.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Customer Service Rep

    Anonymous Employee (Current Employee)

    Pros- Definitely a great place to work in your teenage years or in university for part-time
    - pay is slightly higher than minimum wage
    - hours are flexibly depending on your manager
    - meet great people that you can become friends with

    Cons- depending on the store, for example my smaller store, I was forced to be trained on all departments including postal, cashier, merchandising, and cosmetics and yet my pay is still the same as when I started! This definitely depending on the Owner of the store so I would advise those who want to work to chose a bigger store bc the smaller ones will try to milk u and make you do everything at the same time.

    Advice to Senior ManagementStart acting like you care even if you don't because its not fair that people who don't do work can stand there complain and the ones who do the most work and put in the most effort gets blamed for and not recognized for their work. Esp assistant managers!! who don't do anything literally and when you page them they don't come over.... or comes 20 minutes later and ask if you called them over for help. To the owners!! pick your managers properly bc they put an act infront of you and is normally 360 different when your not there ...

    Yes, I would recommend this company to a friend

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