Shopping.com Reviews in Brisbane, CA

Current Employee – been working at Shopping.com

Pros – Surrounded by very smart and innovative people who thrive to do their best in building a world class product to server the customers. Team work, professionalism, winning spirit, and customer focus. innovative and latest technologies to work with.

Cons – Office location. Very challenging market space. You need to be ready to tackle tough technical problems. Time to market pressure.

Advice to Senior Management – Continue your focus on solving tough consumer problems and in creating the most helpful shopping site. Would like to see more reviews, alerts and community activities on your site.

Yes, I would recommend this company to a friend

Current Employee – been working at Shopping.com full-time for more than a year

Pros – be very careful joining this company because.. the mangers here are very manipulative

Cons – with the managers attitude it is hard to work in a place like this.

Advice to Senior Management – be human follow your ebay values..

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Shopping.com

Pros – Small, energetic team that keeps it human, is honest and direct, lots of cool people. Recent customer focus is very motivating

Cons – Tough business context, lots of competition. Some employees not very engaged

Advice to Senior Management – Keep the focus on the customer, take bigger risks and make sure all employees are on board

Yes, I would recommend this company to a friend

Current Employee – been working at Shopping.com

Pros – Small place to make an impact and get recognized. Easy and friendly people, great bay view, fun place. Small teams size too.

Cons – Going through a turnaround, may see projects being re-prioritized often. Has seen lots of employee churn lately, many positions open.

Advice to Senior Management – Stick to the execution plan strictly and show results. Keep the act fast, run fast spirit alive and kicking well.

Current Employee – been working at Shopping.com

Pros – Very nice environment to work and lot of experienced people.

Cons – Less growth after some time

Advice to Senior Management – Be more confident

Former Employee – worked at Shopping.com

Pros – you get a paycheck and some health benefits.
parking.
you aren't expected to work too hard, or put in too many hours. 10-5:30pm (6pm at the latest) with a 1 to 2 hour lunch if you feel like it.

Cons – there are 2 many to list here, but a few are:

- Incompetent management who mostly care about people filling seats and "pretending" they're improving the business through short projects that try to improve NPS.

- All of their competitors have a much better business because their sites perform very fast. Shopping.com has set the benchmark for completely irrelevant searches that take forever to load.

- Even knowing this, management still can't listen to advice from engineers, only product managers... and in the end, these projects only fall short of a vastly pathetic goal.

- They waste their time identifying issues that really are non-issues, and at the same time, don't spend any time with the real issues - improving site architecture and performance.

- If you argue with your inexperienced (but promoted) manager, too much, he'll try to put you on a performance plan, all the while making excuses of what you did wrong, except, there's no real evidence...

- Management gets off on their own pep talks ... you should give a shout out to the eBay CEO who comes to do the cheer-leading and curse "f$ck" and "sh$t" during his speech!! very classy!!

- people who work hard and try to lead end up getting snuffed by insecure, jealous managers who can't even answer the question, "what do you do?" .. except to say "I have no idea".

Advice to Senior Management – Move the company to eBay and get rid of those Shopping.com managers !!! get some new ones !!! Better yet, promote your senior engineers to be the managers!!!

No, I would not recommend this company to a friend

Former Employee – worked at Shopping.com

Pros – Shopping.com is a terrific place to work, in that the people are very friendly, intelligent, supportive, and hard-working, and know how to balance work and fun. I looked forward to coming to work each day and left happy. My co-workers were great, and I still keep in touch with several of them. Shopping.com hires terrific people who contribute to a positive, interactive, and driven culture.

The work was challenging and enjoyable, and I loved that everyone was passionate about what they were doing and how they were doing it.

Management is serious about fostering growth and success and nurturing each employee's professional interests. Expectations are high, but so is delivery, and managers work just as hard for their teams as they expect their teams to work for them.

Shopping.com has the "internet company culture," with many perks and organized social activities throughout the year. The office is full of personality, with an appealing, unique, and interesting environment.

Management is terrific about keeping employees in the loop about current events, company performance, plans for future developments, etc. The company really respects employees and makes it a priority to keep them in the loop and in the know. They don't keep people in the dark, and they respect, listen to, and value employee feedback.

Cons – Senior management sometimes jumps to conclusions, based on their observations, rather than going directly to the source to get the facts. That can lead to actions being misinterpreted and conclusions that are based on speculation, rather than solid information.

Advice to Senior Management – Rather than make assumptions, gather all of the facts and go directly to the source, to make sure the conclusions are accurate.

Yes, I would recommend this company to a friend

Former Employee – worked at Shopping.com

Pros – Generally fun group of people. Occasionally interesting work when the right questions were being asked. Good work / life balance; the floor is empty by 6:30 every evening. The company, brand, and value proposition have the potential to be something great.

Cons – Shopping.com is in that awkward space where it's too big to be truly innovative but too small to have any material impact on eBay's numbers.

Everyone's busy but little gets done. The innovation-to-employee ratio was sub-standard. Too much time spent on PowerPoint slides vs. delivering value. Slow to embrace web 2.0 technologies or leveraging the community. Some of this sluggishness may have to do with the eBay mother ship. But if you want to be in a place that fosters and cherishes true innovation and risk taking, this is not the place.

Standards are low. Slow or declining growth was too easily accepted. No real sense of urgency. Blatant problems with the site were easily dismissed as "well, that's just how it is." Take a look at the giant home page image that doesn't click to any products.

Too much of the business model was reliant on keyword arbitrage. Very little organic traffic.

Also, when I was there, the business units were very dis-jointed and even slightly competitive. They might as well operated as different companies. Very little cross-team collaboration or understanding what others were working on.

Too much time was spent on post rationalization vs. moving forward created a somewhat defensive culture.

Advice to Senior Management – Need to find that right balance of delivering value to merchants while delighting consumers. Not an easy problem, clearly. It's always easy to say the normal platitudes: focus on fewer things; think long term; treat your people well, etc. But I would simply suggest you think about what you want to be when you grow up. Decide on certain values that are non negotiable and work towards those values. For example, if you say delighting consumers is a core value, then really live those values without compromise.

No, I would not recommend this company to a friend

Former Employee – worked at Shopping.com

Pros – - Good market position in 2006
- If you're good, they will pay you good dollars to join (at least back then)
- The Israeli guys are generally good guys but you have to understand their communication style

Cons – when I was there
- lack of innovation drive by top management
- top leadership's focus on short term revenue and making eBay happy
- mediocre engineers save for a few diamonds
- too process heavy after Program Management Office was instituted, very eBay
- being a jerk is tolerated and even got engineering managers promoted

Advice to Senior Management – Find a way to drive product innovation. If you drive business only through revenue levers (marketing and sales), you will only get short term results.

No, I would not recommend this company to a friend

Former Employee – worked at Shopping.com

Pros – The team was very sharp in all areas when Lorrie Norrington was still CEO. However the eBay acquisition started a brain drain that accelerated sharply after Lorrie was promoted up the ladder to manage eBay international. So, the best reason to work at Shopping.com used to be the team... but the team left. One notable exception is the search engine marketing group which is still very strong.

One other reason the work at Shopping.com is to live in California. I'm specifically referring to all Shopping.com's Israeli employees who only stick around because of their work visa status.

Also, the food in the kitchen is decent.

Cons – There are a lot. See the above.

Advice to Senior Management – Either keep Shopping.com totally separate from eBay or shut it down.

No, I would not recommend this company to a friend