ShoreGroup Reviews

Updated June 9, 2014
Updated June 9, 2014
8 Reviews
3.1
8 Reviews
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Robert Kennedy
1 Rating

Employee Reviews

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  1.  

    Fast paced environment with lots of opportunity to work with new technologies when you're a TAC Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - TAC Engineer  in  Syracuse, NY
    Current Employee - TAC Engineer in Syracuse, NY

    I have been working at ShoreGroup full-time for more than a year

    Pros

    I have plenty of opportunities to learn. I attended the on site Cisco training and received certifications in classes that the company gives in Syracuse office. ShoreGroup supports many big name customers with huge networks, so I get to deal with a lot of different systems. The company is growing quickly and there is the potential to grow with promotions in the TAC center and other technical positions available in company. Engineers I work with are very capable and it is good environment to work in.

    Cons

    If you aren't dedicated to delivering high customer service, this is not the place for you. Management demands the best every day.

    Advice to ManagementAdvice

    Keep offering the on site training classes. Consider offering more of them.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    No training what so ever for new hires and management does not give time to learn the job position before reprimanding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Appliance Engineer  in  Syracuse, NY
    Former Employee - Appliance Engineer in Syracuse, NY

    I worked at ShoreGroup full-time for less than a year

    Pros

    Company is so quickly growing management does not look out for its employees. No help anywhere within the company.

    Cons

    Everything. The job position itself and the poor management. Company seems to hire those that are not mature and there for A LOT of horseplay/goofing around in the office.

    Advice to ManagementAdvice

    Take a step back and look at your employees. Give assistance to those that need it and don't so quick to judge someone. All people are different and learn at different speeds so don't expect to hire someone throw them right in the position and expect they are already know what they are doing.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    Appliance Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Appliance Engineer  in  Syracuse, NY
    Current Employee - Appliance Engineer in Syracuse, NY

    I have been working at ShoreGroup full-time for more than 3 years

    Pros

    cutting edge in UCS and CUCM. open source coding.

    Cons

    When management comes down hard the come down. also starting salary is a bit low. hard to get raises.

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  5.  

    Develop UI and back end code for a network monitoring and management service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer  in  Syracuse, NY
    Former Employee - Software Developer in Syracuse, NY

    I worked at ShoreGroup full-time for more than a year

    Pros

    A lot of different and interesting things to work on. Flexible working from home schedule. Many smart and expert people to work with.

    Cons

    Cowboy coding, too busy to take the time to improve the development process. Code organization and developer to developer communication.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Use this as a stepping stone for a better company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Transition Manager  in  Syracuse, NY
    Former Employee - Transition Manager in Syracuse, NY

    I worked at ShoreGroup full-time for more than 3 years

    Pros

    -Decent pay for the area.
    -Company offered work in local CNY(syracuse) area when there was very little offered.
    -Some talented person's within.

    Cons

    -Too many changes within Management structure- every 3 or 6 months.
    -Internal Dept/Groups don't work well with other groups and dept as a team/company.
    -Large ego's exist, within the groups.
    -Young Co-workers (20+)- lack structure/leadership skills given from Management; to set better examples of what is or is not appropriate in work place. Inappropriate language and dress behavior.
    -No Yearly performance Reviews.
    -Little to no training -for new group/dept/positions being created. Sink or swim - with little to no help.
    -Little to no Career Growth, unless you play the game and become a 'Yes' man.

    Advice to ManagementAdvice

    - Stop changing Management structure around every 3 to 6 months, this causes too much confusion and disruption.
    -You Need to take a very hard look at your management structure that is in place. Do you want these managers representing the company and do they have the skills to make them an Idea choice to run that department, are they being given proper training and guidance to become a good manager?
    -All Supervisors and Managers should be able to step down from there titles/duty's (Min. once a year) and try doing the work of the employee's under them. This will give them a better idea if they have what it takes to know how to clearly guide the group. By following the same guidelines and policy's as there employee's are expected to follow- this will give the manager a better understanding and better idea if the guidelines and duties placed on this group are too much or just don't make sense.
    -All Managers need to set a better example to all employee's- Better work habits and appearance. Lead by example.

    Doesn't Recommend
    Neutral Outlook
  7. 2 people found this helpful  

    Very Lucky Company So Far - Not So Lucky For Employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Syracuse, NY
    Former Employee - Anonymous Employee in Syracuse, NY

    I worked at ShoreGroup full-time for more than 5 years

    Pros

    There really are very few.

    Cons

    If you're being hired as an Executive then that is the only pro about this company in that the salary will help ease the pains of lack of execution, poor planning, poor bonuses, bad hiring decisions, dissatisfied customers, no career advancement, poor management, and lack of company values. The company has been lucky for the past 10 years to have growth, but that is slowly coming to an end due to having a poor management structure that is ill prepared for moving the company forward and to the next level. Culturally they are misguided, inept at all levels of management, and void of any company values.

    Advice to ManagementAdvice

    A review of the core mangement team will reveal significant shortfalls in both experience and leadership. They should look to add and subtract needed positions and align their organization and company culture in a way that is consistent for moving the company forward, instead of sideways.

    Doesn't Recommend
    Neutral Outlook
  8.  

    Unorganized, Rushed and bad communication skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ShoreGroup part-time for less than a year

    Pros

    Good opportunity, decent pay and ok learning experience

    Cons

    Unorganized, lack of communication, not very understanding

    Recommends
    Neutral Outlook
  9. 1 person found this helpful  

    Intellectual horsepower

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ShoreGroup full-time

    Pros

    The greatest density of truly bright, very hardworking people that I've had the chance to work with.

    Cons

    Having a legacy of self starters has created a culture of nominal management capability. This has been changing as the staff has expanded but it's still an issue with some legacy people in management roles where they would be better positioned as individual contributors.

    The hard driving/smart core team also creates a very binary in/out culture....if you can't hang, it will/should be obvious quickly.

    Advice to ManagementAdvice

    At the current size of ~ 300, it's likely time to put some focus on structuring career development for lower level people and take some real, honest looks at the greater management team regarding who may be better moved to an individual contributor position.

    Recommends
    Positive Outlook

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