Pros – They get it right the first time. Have a very good repair technician. Turnaround time for repairs is very good.
Cons – The only one I can think of right now is the SLOWING down of the Small business electronics repair shop. The world is becoming a THROW-AWAY-WORLD which is making it very hard to survive in this line of business.
Advice to Senior Management – None actually.
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No thanks –