Shred-it International

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Shred-it International Reviews

Updated February 24, 2015
Updated February 24, 2015
81 Reviews
2.6
81 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Vincent R. (Vince) De Palma
44 Ratings

Review Highlights

Pros
  • The best thing about this company is that it really does have good people working for it (in 7 reviews)

  • Decent benefits with a nice amount of vacation time (in 4 reviews)


Cons
  • Micro managed, no room for growth, senior management have no concern for end user (in 5 reviews)

  • Management is leaned on heavily and doesn't understand how to absorb that instead of passing onto sales team (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Csr driver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Driver in Norcross, GA
    Current Employee - Driver in Norcross, GA

    I have been working at Shred-it International

    Pros

    Get a lot of overtime.

    Cons

    Very physical job, long days at work. And no growth

    Advice to ManagementAdvice

    Get you a good night sleep

    Recommends
    Neutral Outlook
  2.  

    Shred-it needs to invest in the future - just alright

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shred-it International full-time (more than a year)

    Pros

    Canadian based private company provides plenty of time off with competitive vacation policy and benefits package. Merger with Cintas is bringing lots of quality talent and improvements to Sales process and pay. Shred-it has great routing software, that is easy to use and real time.

    Cons

    Going through a messy merger. Old school management of command and control by Shred-it and overall focus on profit over people for years. Mid to senior management don't have the ability to make decisions without layers of approvals and legal interference so decision making is slow. Lack of customer service focus internally or externally. No developmental training or succession planning process in place. so guess what people don't do the right things. Lack of investment in capitol equipment or modern systems is apparent such as modernized trucks. Rarely promote from within due to lack of talent development or willingness to pay competitively.

    Advice to ManagementAdvice

    Provide tons of training and development to your field managers and supervisor; they make bad decisions because they don't know better. Upgrade your payroll and HR systems get with modern times, stop wasting time with broken systems. Stop paying consultants and listen to your employees.

    Doesn't Recommend
    Positive Outlook
  3.  

    not secure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shred-it International

    Pros

    low salary but 12 hours a day helps.

    Cons

    horrible equipment and working conditions.

    Doesn't Recommend
    Negative Outlook
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  5.  

    Good first time sales job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shred-it International full-time (more than a year)

    Pros

    work-life balance, fun place to work, great co-workers

    Cons

    no room for advancement, invest more money into resources (i.e. trucks, salesforce)

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Baltimore Md Excellent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Baltimore, MD
    Former Employee - Customer Service Representative in Baltimore, MD

    I worked at Shred-it International full-time (less than a year)

    Pros

    Excellent manager in Baltimore office, great benefits, 401k, company match, excellent hours and schedules

    Cons

    A few trucks were too old and difficult to deal with maintenance issues

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    High Expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Shred-it International

    Pros

    New and exciting times for the company with the merger

    Cons

    Moving awfully fast and not much feedback taken into account by upper management

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    High staff turnover, no training, and unrealistic financial and sales goals

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Shred-it International full-time (more than 3 years)

    Pros

    I liked the trucks, the shredding equipment and shirts a lot. There were days when I felt appreciated but there were many more when I felt like nobody cared and just wanted to get through the day.

    Cons

    High staff turnover in the office. During the years I was there, there were several changes in operation, administration, and sales management.. Training is non-existent, temps are used in excess, and people get fired when branches need to reach their financial goals.

    Doesn't Recommend
  9. 1 person found this helpful  

    My experience at Shred-it was the most negative point in my career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Executive in Parsippany, NJ
    Former Employee - Sales Executive in Parsippany, NJ

    I worked at Shred-it International full-time (less than a year)

    Pros

    The best reason to work here was... Looking back on it, the obit reason I took the job is because I was young and fooled.

    Cons

    Micro managing to another level. More work had to be done to process our own micro management and daily/weekly reports than to sell. Even having to track our own commission because they could not seem to get their job done and get me paid.

    Advice to ManagementAdvice

    Take a look in the mirror before you treat your employees with zero respect due to your own failures.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Many Branches, Many Differences

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Shred-it International

    Pros

    The pay was great, the hours were a solid 8-5, and I had great coworkers at the first branch I worked for.

    Cons

    Working as a Sales & Office Coordinator requires working non-stop throughout the work day to meet the needs of not only the customers, but reports and customer account creation/management that the company requires daily. Management does not understand that having more and more revenue and having so little help to complete all the work, not to mention the phone rings every 5 seconds and it's usually someone wanting an earlier service or another issue you have to attend to and straighten out. Everyone is so busy, all day everyday, that fulfilling a customer's needs right away is impossible. You need to talk to dispatch or the CSM, but they are always busy. Everyone is always so busy. Management makes you feel guilty for taking your full lunch hour, taking a bathroom break or leaving when your shift ends. Theydo often offer overtime, but not enough to meet the needs of the amount of work that is handed to you. Even with 4 people managing accounts, things still slip by and tasks are not completed. I have worked for 2 separate branches on different sides of the country and believe me, its just as bad at one place as it is at the other.

    Advice to ManagementAdvice

    Listen and learn. "Why isn't this done yet?", is not motivation or a way to boost morale. Hire more associates to help with overflow. We have lives after work. This job does not control your life. And take better care of your customers. The "Oh well" attitude that the NY branch is disgusting.

  11.  

    Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shred-it International (more than 8 years)

    Pros

    Ok fair job and pay

    Cons

    values big company dont feel part of team

    Recommends
    Positive Outlook
    No opinion of CEO

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