Shred-it International Reviews

Updated April 26, 2015
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2.9
92 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Vincent R. (Vince) De Palma
48 Ratings

Pros
  • The best thing about this company is that it really does have good people working for it (in 7 reviews)

  • Decent benefits with a nice amount of vacation time (in 4 reviews)

Cons
  • Micro managed, no room for growth, senior management have no concern for end user (in 5 reviews)

  • Management is leaned on heavily and doesn't understand how to absorb that instead of passing onto sales team (in 3 reviews)

More Pros and Cons

Employee Reviews

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  1. If you are willing to work hard, the sky is the limit financially!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Executive in Washington, DC
    Current Employee - Sales Executive in Washington, DC

    I have been working at Shred-it International full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Uncapped earning potential that can range from $5k (average rep) and up per month. Consistent high activity performers earn $5k-$10k per month and top performers earn $10k-$15k+. The monthly commission checks are no joke!

    Cons

    Long hard hours but no different than any other profession that pays $150k+ annually. Results driven organization so be prepared to be micro-managed if you're under performing.

    Advice to Management

    Offer incentives for top performers to work independently if they are consistently surpassing company goals. Understand that not everyone responds to the same management style. Conform your coaching style to match the individual.

  2. customer service representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shred-it International

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Can work a lot of hours.

    Cons

    The pay increase very slow.

    Advice to Management

    If you have good people pay them.

  3. customer service shred representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Albuquerque, NM
    Current Employee - Customer Service Representative in Albuquerque, NM

    I have been working at Shred-it International full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    4 day work weeks with weekends off

    Cons

    Heavy work with little communication

    Advice to Management

    Get on the same page as your supervisor to communicate better between customers and employees.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shred-it International

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Freedom to work from home. Flexibility is great. Pay is decent.

    Cons

    Just another person. Work is not overly engaging.

  6. Helpful (1)

    Hard work, frustrating leadership, inadequate pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Lenexa, KS
    Current Employee - Customer Service Representative in Lenexa, KS

    I have been working at Shred-it International full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Great CSR's to work with

    Cons

    I don't trust the management and leadership. Too many "leaders" that don't know what they're doing.
    Also, too many promises not fulfilled.
    I've worked for Shred-It for multiple years now, was receiving great pay from the previous franchise owner, and right after the corporate offices took over, all the CSR's at our branch received over a 30% pay cut when we were told our pay wouldn't change.

    Advice to Management

    Don't take for granted those that do the real work for you.
    When you say you're going to do something, do it.

  7. Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Stockton, CA
    Former Employee - Account Executive in Stockton, CA

    I worked at Shred-it International

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Not much positive during the last 5 years of my employment

    Cons

    Constantly changing management, management objectives and sales goals.

    Advice to Management

    Value experienced workers

  8. Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Driver in Houston, TX
    Former Employee - Driver in Houston, TX

    I worked at Shred-it International

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good Job pays very well

    Cons

    Hours are long and hard

    Advice to Management

    Not likely

  9. Helpful (1)

    Poor culture, micro-managed, terrible processes and systems

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at Shred-it International full-time (More than 3 years)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Some of the leadership team tries to make changes and minimize the bureaucratic processes. The merger with Cintas shredding brings more leadership and opportunity to make changes

    Cons

    Management approach is control and command - very top heavy. Decision making and control is held with a few individuals. Poor engagement and morale in middle management. All processes and systems are manual - lots of mistakes from payroll and HR.

    Advice to Management

    Invest in systems to support the organization. Change the culture from command and control. Leverage best practices from the merger with Cintas shredding.

  10. Csr driver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Driver in Norcross, GA
    Current Employee - Driver in Norcross, GA

    I have been working at Shred-it International

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Get a lot of overtime.

    Cons

    Very physical job, long days at work. And no growth

    Advice to Management

    Get you a good night sleep

  11. Helpful (2)

    Shred-it needs to invest in the future - just alright

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shred-it International full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Canadian based private company provides plenty of time off with competitive vacation policy and benefits package. Merger with Cintas is bringing lots of quality talent and improvements to Sales process and pay. Shred-it has great routing software, that is easy to use and real time.

    Cons

    Going through a messy merger. Old school management of command and control by Shred-it and overall focus on profit over people for years. Mid to senior management don't have the ability to make decisions without layers of approvals and legal interference so decision making is slow. Lack of customer service focus internally or externally. No developmental training or succession planning process in place. so guess what people don't do the right things. Lack of investment in capitol equipment or modern systems is apparent such as modernized trucks. Rarely promote from within due to lack of talent development or willingness to pay competitively.

    Advice to Management

    Provide tons of training and development to your field managers and supervisor; they make bad decisions because they don't know better. Upgrade your payroll and HR systems get with modern times, stop wasting time with broken systems. Stop paying consultants and listen to your employees.

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