Shutterfly Reviews

Updated July 26, 2015
237 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.3
Rating Trends
Recommend to a friend
Approve of CEO
Shutterfly President, CEO, and Director Jeff Housenbold
Jeff Housenbold
144 Ratings

Pros
  • Decent work-life balance for the most part (in 19 reviews)

  • Great people, fun environment, good pay (in 11 reviews)

Cons
  • Mediocre benefits package - average salaries, weak bonus scheme, and no 401K match (in 4 reviews)

  • This causes constant schedules changes and long hours (in 6 reviews)

More Pros and Cons

237 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (3)

    Good company, fading fast

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Redwood City, CA
    Former Employee - Director in Redwood City, CA

    I worked at Shutterfly full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great people, connected to the customer, awesome work-life balance

    Cons

    Too many MBA types at the top that focus on winning the battle (this quarter) than the war (future of the company)

    Advice to Management

    Don't forget why customers come to you in the first place - it's about them - everything else including cash generated follows


  2. Great Place

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shutterfly

    Pros

    Great Family friendly company to work for. Great culture and atmosphere. Real sense of community.

    Cons

    Not really too many downsides. Overall it has been a great experience here. I would recommend.


  3. Great Company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Shutterfly full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The best company I have ever worked for. They have great benefits and treat their employees amazingly. Everyone that works there is so nice and just a good work environment.

    Cons

    There was absutely nothing negative about working for this company. I would recommend working there for anyone interested in finding a great job.

    Advice to Management

    Keep up the great work. The managers are the most helpful people around. If you had any problem or question they helped you immediately. Keep doing what you do because it's great!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Good Work life balance, relaxed work atmosphere but

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Redwood City, CA
    Current Employee - Senior Software Engineer in Redwood City, CA

    I have been working at Shutterfly full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Shutterfly has surprisingly good work life balance and joyful atmosphere depending upon which team you work for. I have less idea about manufacturing and work in lab but Creative Design, IOPS, new re-architecture team, NodeJS/Javascript UI developer roles, etc are very good opportunities in SFLY.

    Cons

    CEO is smart ,CTO is smart but most VPs, Directors, Architects(there are one good one I know but majority just suck) and Managers are too dumb and are afraid of being exposed to CTO,CEO so end up hiring their subordinates(mid level managers) who are dumb and these directors and mangers keep constantly fighting with each other. Many new developers may find it easy unless you are directly replacing the old folks but for some old folks who own the massive size of monolithic codebase(think of same humongous jar library coded between 2003-1015 running inside font end backend and middle tier server pools) struggle all alone in keeping up with new feature releases.

    Advice to Management

    Utilize old folks(lead developers) as business analyst as they know the detailed requirements for re-architecture effort but don't let them define the technical architecture of the new system. This could be the way to make the re-architecture effort successful. To CEO,CTO, be bold guys, replace 90% of your technical VPs and Directors.


  6. management needs more experience developing people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Procurement
    Current Employee - Procurement

    I have been working at Shutterfly full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Flexibly, co-workers , benefits, giveaways free stuff

    Cons

    Management does not focus on strategies to grow the business. More of a scramble to fix issues. They only see the battle and not the war. No Maternity leave and no one is to be trusted human resource team are bff with management. And absolutely no diversity at all. You can expect to see all white male management and Sr level. No processes sink or swim environment does not focus on development. There are favorites who will get away with murder if you are not your in trouble everyone is not equal.

    Advice to Management

    Invest in your employees and before you criticize them exam your processes communication and tools that you have given them to be a sucess if the tools you gave them are flawed please lower your expectation. You are executive management if they fail SO DO YOU. So invest in them. And the world is changing to only hire indians for IT. Black people for manual labor and whites for everything else its ridiculous. And stop hiring your buddies as managers over better qualified more experienced and educated people


  7. Unfair to Employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    I worked at Shutterfly (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Benefits, work - life balance for salary employees.

    Cons

    Everything else is very bad.

    Advice to Management

    Employees are Human beings Just like you


  8. Helpful (3)

    Fun Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Machine Operator II in Shakopee, MN
    Former Employee - Machine Operator II in Shakopee, MN

    I worked at Shutterfly (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    I got a chance to work with a really fun crew. Management somehow dropped the ball on how they treated their employees and then everyone that was hired on from day 1 started leaving including myself.

    Cons

    Upper management didn't seem to care about their people.


  9. Helpful (1)

    Marketing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shutterfly full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Passionate people Cool products Creative and fun work culture

    Cons

    Similar to other small companies that grew fast - growth pains when it comes to processes and decision making Fast paced, quarterly cycle, lack of cross-team incentives leads to churn, frustration and politics

    Advice to Management

    Coaching at senior management level to develop better managers Value and invest in mid-level talent


  10. Customer Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Fort Mill, SC
    Former Employee - Customer Service Representative in Fort Mill, SC

    I worked at Shutterfly

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    easy going workplace, great training program, nice desk and atmosphere, and easy work. great opportunity to make money

    Cons

    the usual customer service stress, christmas time sucked. i was a temp employee so they let over 1200 people go. there was not enough management and supervisors there to help you because everyone was so busy around the holidays

    Advice to Management

    hire more people during the holidays


  11. Truth amongst happiness

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Shutterfly full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great company with huge growth and an awesome vision towards the future!

    Cons

    Forgetting about the lower paid people who've dedicated 10 plus years here...

    Advice to Management

    Really get to know your managers in certain departments more carefully. Show up unannounced at various hours, you'll learn much!



Showing 237 of 258 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.