Glassdoor is your free inside look at Shutterfly reviews and ratings — including employee satisfaction and approval rating for Shutterfly CEO Jeff Housenbold. All 123 reviews posted anonymously by Shutterfly employees.
84% of the CEO
Jeff Housenbold
I have been working at Shutterfly full-time for less than a year
Pros – Good pay, supportive management, fun perks, (free catered lunches for holidays and during peak season)
Cons – Long Holiday hours with very repetitive work. You are on a quota system to get cards proofed and perfected and off to print, which is difficult if you really want to do a primo job for the customer. If you don't mind sitting in front of a computer for 70 hours a week doing the same thing over and over again, this is a great place to work.
Yes, I would recommend this company to a friend
2013-06-04 19:02 PDT
I have been working at Shutterfly as an intern for less than a year
Pros – At Sutterfly,internship program is very well planned 10-12 weeks program with many interesting events like learning lunches with CEO,VPs etc., social gathering,Baseball game and many more..
All in all,a fun-filled place offering a really good opportunity to learn and work with great engineers!
Cons – As an intern, I don't see any cons.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-13 13:47 PDT
I have been working at Shutterfly full-time for less than a year
Pros – If you are interested in this type of business (cards, book and photos) then of course this is the place for you. There are flexible working hours for people who have long commutes. There are snacks available. Product discounts, photography, and more.
Cons – This doesn't apply to entire organization, but depends on your department. Micro managers are abundant and demoralizing. Employees have no power over their own work, but they are scapegoated. People are often overloaded with work and unnecessary fire drills. Panic and pressure understandably cause mistakes and shoddy work that gets people shamed, blamed and fired. Management is top-down, highly political and there is little fair opportunity for growth. People are rewarded for working long hours, not for working smart. Favored individuals are rewarded openly but the rest of the teams contributions are largely ignored. Can't always trust coworkers because folks operate out of fear.
Advice to Senior Management – My advice? Take your own culture and values seriously if you expect employees to take them seriously.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-13 23:32 PDT
I have been working at Shutterfly
Pros – Great Culture.
Great People.
Great place for growth
Cons – Long lead times and roadmap to complete innovative projects.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-29 09:00 PDT
I worked at Shutterfly full-time for more than a year
Pros – The use direct deposit on pay day. They have Free drinks and cereal.
Cons – The engineers in Phoenix, as a group, are the most incompetent engineers I've ever worked with and it shows in the products they produce. A very very hostile environment. After I put my two week notice in, it took all my emotional strength to show up for those last two weeks.
Advice to Senior Management – Get ride of all the Engineers in Phoenix. Hire people with real world experience who have a track record of success. Don't hire 18 engineers to do the work of 4. It takes 4 times as long, and you end up with 1/5 the quality. Matisse is a classic example.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-23 16:43 PDT
I have been working at Shutterfly
Pros – Executive management is focused, clear, and just all around wonderful to work with. True collaboration all for the greater good in practice at this company!
Cons – Process is still new, instilling and streamlining efficiencies are difficult, but manageable.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-18 11:55 PDT
I worked at Shutterfly as a contractor for less than a year
Pros – A creative company with lots of smart people who work well together. Well-funded projects.
Cons – Decision-making can be difficult with so much input from all facets of the business.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-24 10:47 PDT
I have been working at Shutterfly
Pros – The benefits are great - nice health insurance for families, decent amount of PTO, great employee perks and a fun company culture.
Cons – Salaries below average in the area, growing pains after acquisition
– I'm optimistic about the outlook for this company
2013-04-05 21:18 PDT
2 people found this helpful
I have been working at Shutterfly full-time for more than 7 years
Pros – the perks, benefits and compensation are good, people stay for a while and enjoy working there, most people are respectful and professional, the company is in good financial health, the Shutterfly printing scale has enabled it to become and remain a market leader
Cons – The organization is going through a restructuring as it tries to find a foothold in the new web and mobile markets and there are a lot of opinions and politics that create factions more than groups of individuals. Some have said there is a loss in confidence in engineering. Projects have been rebooted several times and some failed to meet goals, deadlines or expectations. The application core is very monolithic and has accumulated 10 years of code and testing, documentation, and process varies across the organization as a result so does quality. Some improvements have been made to fix core problems and there is a slow march forward. Meanwhile leadership is buying solutions that fill in strategic gaps.
Advice to Senior Management – I think there is an ignorance of what we are working towards. Explain that to leads/managers 1-on-1 rather than through bulk emails. Have those leaders work with architects to identify one step toward technically achieving that goal and have leaders communicate the goal, strategy and the first steps toward that end. Finally, require unit tests and enforce good/uniform practices.
Yes, I would recommend this company to a friend
2013-03-07 12:28 PST
I have been working at Shutterfly full-time for more than 10 years
Pros – Company empowers its employees to act
Cons – There are no downsides to speak of
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-01-22 13:39 PST
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