Shutterfly

www.shutterfly.com
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Shutterfly Reviews

Updated March 1, 2015
Updated March 1, 2015
205 Reviews
3.5
205 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Shutterfly President, CEO, and Director Jeff Housenbold
Jeff Housenbold
127 Ratings

Review Highlights

Pros
  • Opportunity to make an immediate impact in your area; good compensation; good work-life balance (in 19 reviews)

  • Was a fun place to work - very cool products & solid management team (in 12 reviews)


Cons
  • Sometimes it can be very challenging when it comes to work-life balance (in 5 reviews)

  • Mediocre benefits package - average salaries, weak bonus scheme, and no 401K match (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    If you are in the "Internet Operations" side of the company, the work can be challenging, exhausting and stressful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Datacenter Technician in Las Vegas, NV
    Current Employee - Datacenter Technician in Las Vegas, NV

    I have been working at Shutterfly full-time (more than a year)

    Pros

    Compensation is right in range with other companies and the room for growth is high, but that is if you have the potential. I have learned quite a bit in my time here already. There is an enjoyable environment in the office (but combined with stress).

    Cons

    For the department I work in, there is an extremely high churn rate (leaving after a few months). Some people just aren't cut out for this job. This puts even more stress on our already understaffed crew. Work-life balance is difficult at times. There can be too many large projects going on simultaneously.

    Also, I loved Treat.com... but I could understand they would get rid of the service if they were integrating it into one of their other brands or it just wasn't profiting.

    Advice to ManagementAdvice

    Shutterfly.com (and their subsidiaries, TinyPrints, Wedding Paper Divas, BorrowLenses, ThisLife, MyPublisher, and you can't forget about their newest acquisition, GrooveBook - the first company that was purchased from Shark Tank and Mr. Wonderful), are doing well.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Casual and fun to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Product Designer in Mountain View, CA
    Former Contractor - Product Designer in Mountain View, CA

    I worked at Shutterfly as a contractor (less than a year)

    Pros

    Casual environment, lots of snacks, good training

    Cons

    Sometimes got too openly competitive

    Advice to ManagementAdvice

    More motivation and team work, less competition

    Recommends
    Neutral Outlook
  3.  

    Under appreciated!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shutterfly

    Pros

    The people I work with.

    Cons

    Production managers, at least two, need personality and communication training.

    Advice to ManagementAdvice

    What are you managing to do?

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    Worst management at this location

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Support and Service Engineer in Shakopee, MN
    Former Employee - Support and Service Engineer in Shakopee, MN

    I worked at Shutterfly

    Pros

    Easy, Smarter than Everyone, great break room and cheap food

    Cons

    Managers are not good, no one ever has an answer for anything

    Advice to ManagementAdvice

    Grow Up

    Doesn't Recommend
  6. 1 person found this helpful  

    Awesome company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Support in Redwood City, CA
    Current Contractor - Support in Redwood City, CA

    I have been working at Shutterfly as a contractor (more than a year)

    Pros

    Fun place to work at. Great place to advance in your career. Good work- life balance. Best of all everyone is friendly and always willing to help.

    Cons

    If you're looking for contracting positions to full time conversion, it may take 6 months to 1 year. Sometimes sooner (depending on manager and position availability).

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Was Temp worker

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Shutterfly

    Pros

    A good company they were decent people as a rule, and the work was good honest work.

    Cons

    The worst part was that it was a temp job and the chances of getting on in a steady manor were slim.

    Advice to ManagementAdvice

    Not much advice to give did not work there for all that long.

  8.  

    Great environment, strong team bonding, good management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern - Hourly in Santa Clara, CA
    Former Employee - Intern - Hourly in Santa Clara, CA

    I worked at Shutterfly

    Pros

    Good mentorship, great benefits, good place to grow.

    Cons

    Loss of direction, needs better cafeteria

    Recommends
    Positive Outlook
    Approves of CEO
  9. 4 people found this helpful  

    Good place to work, some pros/cons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director Marketing in San Francisco, CA
    Current Employee - Director Marketing in San Francisco, CA

    I have been working at Shutterfly

    Pros

    Great culture
    Fantastic product
    Fun people to work with - you really want to come in each day
    A lot of very smart people that will challenge you each day. You definitely won't get bored and will learn a lot
    Excellent, collaborative, team mentality
    Recognition for talent with internal promotions, although overall growth opportunities can be limited once you hit a certain job level
    Bonus gets paid out quarterly
    Very fair employee review process
    Generous stock plan and stock increases

    Cons

    Adversity to innovate
    If someone doesn't agree with your idea, you will get buried with data exercises
    Extremely tight-fisted with budgets, including staffing
    Commute is bad, no commuter check benefits for train, shuttles, or ability to WFH (impacts work/life balance somewhat)
    Lack of clear product marketing strategy
    Senior Management often inserts itself into the weeds/minutia on day-to-day (micromanagement of implementational teams); too many cooks in the kitchen
    No 401K matching

    Advice to ManagementAdvice

    Take more risks
    Innovate
    More investment in employees
    WFH flexibility

    Approves of CEO
  10.  

    Binary Assistance Tech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Shakopee, MN
    Former Employee - Anonymous Employee in Shakopee, MN

    I worked at Shutterfly

    Pros

    Friendly workers, good hours and pay

    Cons

    No training at all, walked around watching my lead do all the work. They used you during their Holidays then they let you go at the end of year.

    Advice to ManagementAdvice

    Quit using people for your Holiday rush. HIRE PEOPLE

    Doesn't Recommend
    Negative Outlook
  11. 1 person found this helpful  

    as i piece of the cog, i thought and felt that i mattered. So sadly when it came to honoring there word, they did not.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Shutterfly

    Pros

    the departments heads or leads know how to talk up there counter parts or subordinates to do there best

    Cons

    the hierarchy of departments felt like high school

    Advice to ManagementAdvice

    valuing all departments

    Doesn't Recommend
    Negative Outlook

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