Shutterfly

  www.shutterfly.com
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Shutterfly Reviews

Updated Jul 21, 2014
All Employees Current Employees Only

3.9 173 reviews

84% Approve of the CEO

Shutterfly President, CEO, and Director Jeff Housenbold

Jeff Housenbold

(109 ratings)

82% of employees recommend this company to a friend

Review Highlights

Pros
  • Opportunity to make an immediate impact in your area; good compensation; good work-life balance (in 19 reviews)

  • Was a fun place to work - very cool products & solid management team (in 12 reviews)


Cons
  • Sometimes it can be very challenging when it comes to work-life balance (in 5 reviews)

  • Good old boys club in senior management (in 6 reviews)

More Highlights
173 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    very very very very good

    Anonymous Employee (Current Employee)

    Prosi like the people a lot

    Consi cant think of any except no 401k match

    Advice to Senior Managementlisten to the people we have good ideas

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

     

    Wonderful and amazing place to work.

    Anonymous Employee (Current Employee)

    ProsGreat environment to work.

    Cons12 hour shifts can be a challenge.

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Great products, currently in need of new leadership and overall direction

    Anonymous Employee (Current Employee)

    ProsPotential growth in the market, great positive brand

    ConsWorkplace needs improvement, attention. Doesn't seem to be a priority of the leadership.

    No, I would not recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Friendly but slow moving

    Anonymous Employee (Current Employee)

    ProsGenerally very nice people to work with. Reasonable work life balance. There are a lot of different brands within the company to work on and memory/photo sharing is a pretty interesting product - not just another app or widget.

    ConsIt is slow to change, very risk averse and/or tight fisted.

    Advice to Senior ManagementListen to new ideas from employees. Don't be penny wise and pound foolish. Our customers love us, get more/new customers. Evolve the site more quickly or risk being outdated. Customers change so should we.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    • Approves of CEO

     

    nice

    Customer Service Representative (Former Employee) Fort Mill, SC

    Prosgood pay, outstanding co-workers, OFFICE CULTURE ROCKS!!!!!!!!

    Consno room for advancement, location

    Advice to Senior Managementvalue your employeesx

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great Place to Work

    Anonymous Employee (Current Employee)

    ProsGood pay, growing company, fantastic employee benefits.

    ConsGrowing is almost growing too rapidly and management is not sure how to handle the growth. This causes constant schedules changes and long hours.

    Advice to Senior ManagementHire more capable people.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Growing company with tons of potential.

    Customer Management Team (Current Employee)

    ProsGreat benefits, established core values, and opportunities for growth are endless.

    ConsThe company started somewhat small and experiences growing pains, as all businesses do.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    More work less pay and it is getting worse.

    Customer Service Representative (Former Employee) Phoenix, AZ

    ProsFree junk food but they are even cutting back on that.

    ConsThe company is obsessing on their billion dollar sales goals. Management cashes in but nothing for workers.

    Advice to Senior ManagementYou don't listen so why offer?

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    3 people found this helpful  

    customer service rep for Shutterfly.

    Customer Service Representative (Former Employee) Fort Mill, SC

    Prosnice work place. employee and long time temp employee events, like trips to amusement parks. Great coworkers. Free drinks and cheap snacks and lunch foods. Didn't have to supply my own headset. Got training.

    ConsManagement team has a private club attitude.Only their friends get good hours and assignments. management is never available and leaves before shift is over and comes in late. No help for agents, the leads refuse to take supervisor calls and customers just get angry because they are on hold for so long and no one will talk to them. Contracted agents rarely get hired and no raises. People are leaving this company because the management could care less about life/work balance and families. Because so many people have left, They call for mandatory overtime, you pay a sitter until the end of your shift and then you can't go home, you get points if you do. The points keep you from getting hired as an employee. This use to be a great place to work, not any more.

    Advice to Senior ManagementClean up out the management team, some of them are not acting professionally. Treat your agents like people, not machines before your entire team quits. Even your hired employees are looking to leave, a few already have. I was not fired, I quit after I found another job.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Client Services Representative

    Client Services Representative (Current Employee) Phoenix, AZ

    ProsYou will learn about digital printing

    ConsNot a lot of room for growth.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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