Shutterfly

  www.shutterfly.com
  www.shutterfly.com

Shutterfly Reviews

These reviews contributed towards 2011's Best Places to Work recognition. See ratings and reviews for all time.
36 Reviews
3.8
36 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Shutterfly President, CEO, and Director Jeff Housenbold
Jeff Housenbold
37 Ratings

Review Highlights

Pros
  • Opportunity to make an immediate impact in your area; good compensation; good work-life balance (in 19 reviews)

  • Was a fun place to work - very cool products & solid management team (in 12 reviews)


Cons
  • Sometimes it can be very challenging when it comes to work-life balance (in 5 reviews)

  • Mediocre benefits package - average salaries, weak bonus scheme, and no 401K match (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 5 people found this helpful  

    Shutterfly: You'll work hard and never get ahead, but the benefits are decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Redwood City, CA
    Former Employee - Anonymous Employee in Redwood City, CA

    I worked at Shutterfly

    Pros

    Shutterfly attracts high-caliber talent -- you'll always be surrounded by great co-workers. They make excellent, best-in-class products. The company operations are managed responsibly and thoughtfully. Shutterfly gives back to the community. The benefits and perks are good, compared to other similar companies. Corporate HQ is centrally located for an OK commute from most places in the Bay Area.

    Cons

    The executive team does not always see eye-to-eye on company strategies, and has been shuffled a good deal in recent years. Cross-departmental communication and cooperation is a definite challenge. Turnover is above-average. Expect a working environment that fosters long-hours, high-stress, and too many unproductive meetings.

    Advice to ManagementAdvice

    The organization seems extremely top-heavy, or bottom-light -- depending on your point of view. Directors and Executives seem to spend too much time in the weeds, and don't get to focus on strategy, while Managers and Associates struggle just to get work done every day between way too many meetings. Cross-functional communication and workflow issues are a huge barrier to success -- consider building smaller teams with members from multiple departments to execute on smaller, faster projects. And staff up accordingly. Finally, focus on stability in the executive leadership and a truly unified vision.

    No opinion of CEO
  2. 3 people found this helpful  

    A good place to learn, but not so hot for a long-term career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Engineer in Redwood City, CA
    Current Employee - Engineer in Redwood City, CA

    I have been working at Shutterfly

    Pros

    Fun products.
    Young and dynamic corporate culture.
    Chance to learn Web 2.0 methodologies.
    Located in sunny Northern California - a great place to live.
    Free and discounted photo gifts - good if you take lots of photos.
    Free drinks, cheap snacks.

    Cons

    Mediocre benefits package - average salaries, weak bonus scheme, and no 401K match.
    Career advancement plans / goals are left to the employees to figure out. Management does not offer any advice or encouragement in this area, other than "do it yourself".

    Advice to ManagementAdvice

    Strengthen the benefits package, especially the bonus scheme, and start to match 401K contributions.
    Create a work culture that offers a clear path for employees to learn and take on more responsibilties, rather than expecting them to figure it out all on their own.

    No opinion of CEO
  3. 4 people found this helpful  

    Working for the company was great... Just one manager ruined it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Redwood City, CA
    Former Employee - Anonymous Employee in Redwood City, CA

    I worked at Shutterfly

    Pros

    The company really respects work/life balance. The technology team had a lot of very sharp folks who were more than happy to share knowledge, help each other, and treated everyone else on the team with courtesy and professional respect.

    Cons

    Certain managers lack the people-management skills, don't listen to their team members, and assign tasks that with time lines that are impossible to meet.

    Advice to ManagementAdvice

    Listen to the employees when they say there is a problem with a manager. Don't just try to brush the problem away, and give ultimatums saying that there's nothing you can do to resolve the issues.

    Recommends
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    A fairly good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Redwood City, CA
    Current Employee - Anonymous Employee in Redwood City, CA

    I have been working at Shutterfly

    Pros

    Flexible but productive. There are future growth opportunities.

    Cons

    Fair paid, but with limited bonus.

    Advice to ManagementAdvice

    Increase the bonus pool.

    Recommends
    Approves of CEO
  6. 3 people found this helpful  

    A good place to work, with lots of potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Redwood City, CA
    Current Employee - Anonymous Employee in Redwood City, CA

    I have been working at Shutterfly

    Pros

    *Smart, passionate and nice people who are committed to developing innovative products
    *Strong management team with solid vision for future company growth
    *Customer centric company
    *Collaborative working environment, no egos
    *Huge strides in the past year to strengthen employee benefits and make Shutterfly a fun place to spend your time

    Cons

    *Employee development stalls out quickly due to pace and workload
    *Managers need to spend more time on career growth and development to avoid burnout and frustration

    Advice to ManagementAdvice

    Managers need to be held accountable for employee development, otherwise you are going to lose strong talent.

    Recommends
    Approves of CEO
  7. 2 people found this helpful  

    A good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Redwood City, CA
    Current Employee - Anonymous Employee in Redwood City, CA

    I have been working at Shutterfly

    Pros

    - Positive work-life balance
    - Perks and rewards such as snacks, fresh fruit, lunches in when working over the lunch hour
    - Good people to work with, high quality, competent
    - Leadership is approachable and cares for it's employees
    - Provide interesting training opportunities, such as presentation skills and photoshop classes

    Cons

    - Frequent organizational changes result in lack of clarity around promotion path and career trajectory
    - Favoritism within certain groups and preference given to certain groups/managers
    - Can be tough to navigate the political landmines at times

    Advice to ManagementAdvice

    - Be sure that all groups, no matter how big or small, are treated equitably
    - Be sure managers have a set career path for their direct reports so that we minimize employee attrition

    Recommends
    Approves of CEO
  8. 2 people found this helpful  

    Feel great about the product you are creating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Design in Redwood City, CA
    Current Employee - Design in Redwood City, CA

    I have been working at Shutterfly

    Pros

    Wonderful products, therefore lots of customer love
    Feel good about what you are adding to the world
    Very smart, creative people, easy to get along with
    Individual contributors get to drive decisions

    Cons

    It is a smallish company, in some departments, there is not much room to move up or sideways
    Smallish product portfolio, work and challenges can become repetitive

    Advice to ManagementAdvice

    Support new ideas to innovate, differentiate and compete against both established competition and novel startups
    Take risks to avoid becoming a look alike of the competition

    Recommends
    Approves of CEO
  9.  

    Great place to be if you are patient and entrepreneurial

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Manager - Marketing in Redwood City, CA
    Current Employee - Manager - Marketing in Redwood City, CA

    I have been working at Shutterfly

    Pros

    Fantastic brand name, innovative growing company, people who know Shutterfly, love Shutterfly. Great reputation by customers. If you have the right personality, you can do great there. Shutterfly HR does an amazing job of growing a family within Shutterfly. A director here is equal to a VP role at most companies and they pay accordingly.

    Cons

    These could be cons depending on how you perceive them. To others they may be pros. 1. Still operates like a small start up company with no real processes, so things can get confusing. 2. Other than the product, most parts of marketing are not very innovative. 3. There is 0 onboarding, you have to be a go getter. If you can break through and get past all that - it's great! It takes more than a smart person with a lot of experience to work at Shutterfly. 4. You have to have major politics skills and be ok with dealing with it. It takes a mountain to move a molehill. 5. There is not much leadership from the C levels, you have to find things out on your own and be proactive.

    Advice to ManagementAdvice

    C level management needs to be more active and involved, getting hands dirty every once in a while.

    No opinion of CEO
  10. 2 people found this helpful  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Redwood City, CA
    Current Employee - Anonymous Employee in Redwood City, CA

    I have been working at Shutterfly

    Pros

    Very informal working environment (e.g. not a dress for success place). Limited politics. Fairly open "open-door" policy. Emphasis is on resolving the issue @ the root cause, not just pointing fingers. Flexible mind-set - limited bureaucracy.

    Cons

    This is not a $1b+ company with global operations and all of the various issues that one can learn from a $1b+ company. Sometimes best practice processes are not followed.

    Advice to ManagementAdvice

    Continue to engage employees @ all levels, even if they appear "sefl-sufficient"

    Recommends
    Approves of CEO
  11.  

    Shutterfly Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Redwood City, CA
    Current Employee - Anonymous Employee in Redwood City, CA

    I have been working at Shutterfly

    Pros

    Work/life balance is important at Shutterfly, open communication with executive staff, opportunity to work on a variety of projects, and happy people at Shutterfly.

    Cons

    Pay and benefits could be more competitive, career growth is slow, planning is slow, sometimes the company acts as a scrappy startup.

    Advice to ManagementAdvice

    All of executive staff should act in a more visionary/inspirational role (similar to Jeff), give more direct/critical feedback to teams throughout the year vs waiting for quarterly reviews, do more to motivate teams.

    Recommends
    Approves of CEO

Work at Shutterfly? Share Your Experiences

Shutterfly

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.