Shutterfly Reviews

Updated September 12, 2014
Updated September 12, 2014
179 Reviews
3.8
179 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Shutterfly President, CEO, and Director Jeff Housenbold
Jeff Housenbold
113 Ratings

Review Highlights

Pros
  • Opportunity to make an immediate impact in your area; good compensation; good work-life balance (in 19 reviews)

  • Was a fun place to work - very cool products & solid management team (in 12 reviews)


Cons
  • Sometimes it can be very challenging when it comes to work-life balance (in 5 reviews)

  • Good old boys club in senior management (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager  in  Redwood City, CA
    Current Employee - Senior Manager in Redwood City, CA

    I have been working at Shutterfly full-time for more than 3 years

    Pros

    Enjoy the people that I work with, we attract great talent

    Cons

    still a small company and less opportunities

    Advice to ManagementAdvice

    career planning is key to maintain good talent

    Recommends
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful  

    good business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Web Engineer II  in  Sunnyvale, CA
    Current Employee - Senior Web Engineer II in Sunnyvale, CA

    I have been working at Shutterfly full-time for more than a year

    Pros

    good atmosphere, good coworker, good manager

    Cons

    worst hr, fake senior management

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Energetic and enthusiastic small business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SEO Strategist  in  New York, NY
    Former Employee - SEO Strategist in New York, NY

    I worked at Shutterfly full-time for more than a year

    Pros

    The company is growing!
    Industry experts - They run a YouTube channel with industry news
    Career growth
    Individual's contributions is easyly taken note of

    Cons

    Nothing really serious to point out to. May be a larger office space.

    Advice to ManagementAdvice

    Should work towards getting more large businesses/enterprises rather than just SMB
    Just an area of opportunity - Can learn from other big agencies in the same market
    Needs a stronger marketing team

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Building premier brands

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager  in  Redwood City, CA
    Current Employee - Senior Manager in Redwood City, CA

    I have been working at Shutterfly full-time for more than 3 years

    Pros

    The company is building a portfolio of premium brands and is willing to invest in technology, product, and marketing to support the growth.

    Consumer-focused, action-oriented work force: company culture is about winning in the market and making a difference in our customers' lives.

    Cons

    Multiple corporate locations (Shutterfly run out of Redwood City, Tiny Prints / Wedding Paper Divas out of Sunnyvale, MyPublisher out of NYC) places a premium on communication in order to coordinate across brands and functions.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great Place to Work if you are Good at your Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Redwood City, CA
    Current Employee - Director in Redwood City, CA

    I have been working at Shutterfly full-time for more than a year

    Pros

    * Empowering work environment where many important decisions are made at the frontline (very little micromanaging)
    * Smart and approachable management team
    * Good compensation
    * Good work life balance
    * Colleagues are very smart (high % of Harvard and Stanford MBAs) and modest
    * Everyone is receptive to testing new ideas
    * High growth company with a great reputation and future

    Cons

    * Not as many resources as a larger company
    * Market potential is not as large as some other industries
    * Based in Redwood City/Shores so not a lot of good restaurants close-by

    Advice to ManagementAdvice

    Keep up the great work and please continue to work your magic.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Growing company with lots of opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shutterfly full-time for more than a year

    Pros

    Market leader with great growth prospects for the future
    Unique position - ecommerce retail leader but vertically integrated and makes their own physical products. Great chance to understand both sides of the house
    Relatively small size but with the stability of a public company - have found it easy to change roles and grow responsibility
    Executive team is among the best I've worked for - clear vision & strategy for the company, paired with focus on day to day execution

    Cons

    Two locations - Redwood City and Sunnyvale (soon to be Santa Clara) so depending on your role you can spend some quality time on 101 going back & forth

    No 401k match

    Extremely cross-functional and matrixed org structure - can take longer to get things done at times than the should

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Growing company with a great work environment that sells fun products

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Redwood City, CA
    Current Employee - Anonymous Employee in Redwood City, CA

    I have been working at Shutterfly full-time for more than 3 years

    Pros

    - Company successful, stock has doubled in last 12 months, growing quickly (recently acquired key competitors like Kodak Gallery, Tiny Prints and My Publisher)
    - Strong leadership team. CEO in particular is passionate about the company and has a strong vision
    - Great work environment. Smart, driven people who set aggressive goals and work hard to achieve them. At the same time, work/life balance is good. Very team-oriented (as opposed to cutthroat) and collaborative environment. People here are fun to work with.
    - Good opportunities for career growth. Since the company is growing and because there are multiple brands, there are opportunities to shift around and try different things or move to another brand.
    - Because we focus on photo-oriented products and are so consumer-oriented, work is way more fun (as opposed to selling widgets)
    - Compensation seems as good or better than comparable companies

    Cons

    - If you live in SF, like I do, the commute can be miserable

    Advice to ManagementAdvice

    - Organize shuttle service to and from the city, as more and more talent is choosing to live in the city and commute remotely (e.g., Google, Facebook, EA, etc.)

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Amazing company culture and morale!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Sunnyvale, CA
    Current Employee - Customer Service Representative in Sunnyvale, CA

    I have been working at Shutterfly full-time for more than a year

    Pros

    Straight line of communication between management and individual contributors. Bonuses, room for growth, and fun company team building opportunity. Very innovative with state of the art technologies. I love working for Shutterfly, Inc., and all of my fellow colleagues.

    Cons

    Relocation of my personal department, sad that I can't stay.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 4 people found this helpful  

    Not as cool as they think

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Shutterfly full-time for more than 3 years

    Pros

    Profitable company that invests in equipment and automation year over year. Sound business idea that should be around for a long time.

    Cons

    Management very much a clique and those not in the in crowd are definitely not in the in crowd. Quickly went from .com start up to big ship corporate with politics, closed doors and hubris.

    Advice to ManagementAdvice

    None can be given because they are too important and smart to take any advice.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  11. 4 people found this helpful  

    Exciting Start, Disappointing End

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Redwood City, CA
    Former Employee - Anonymous Employee in Redwood City, CA

    I worked at Shutterfly for more than 3 years

    Pros

    Some very nice and smart people
    Some nice gestures from HR i.e. celebrating important days of various cultures
    Free snacks & drinks
    Nice office

    Cons

    High level of politics (one would never imagine the level ! )
    Very unfair promotion policy
    Unclear career path (or no path at all)
    Not fair bonus policy

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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