Signature Flight

  www.signatureflight.com
  www.signatureflight.com
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Signature Flight Reviews

Updated August 23, 2014
Updated August 23, 2014
29 Reviews
2.4
29 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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S. Michael Scheeringa
16 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    Gained experience in to aviation fuel management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance  in  Orlando, FL
    Former Employee - Finance in Orlando, FL

    I worked at Signature Flight as an intern for less than a year

    Pros

    Great pay and benefits , Had a lot of experience in the analysis aspects of FBO and avgas.

    Cons

    Lack of growth oppurtunity!! Management needs to be more flexible.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 4 people found this helpful  

    Complete disregard for employee welfare and safety.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Line Service Technician
    Current Employee - Line Service Technician

    I have been working at Signature Flight full-time for more than a year

    Pros

    Pay is slightly higher than similar competitors.

    Cons

    Leadership is appalling. The recruiting process for management is simply find the person that has been around the longest and promote them. They have no experience in business, no University degrees, and utterly no concern for their employees.

    Equipment is aging and not replaced on an appropriate timeline; employees are forced to fuel multi million dollar aircraft using tankers which are basically duct-taped together.

    No formal training program exists, and new employees must simply ask whoever is closest to explain how to accomplish a task. This leaves employees who cannot self motivate to be untrained for months upon months.

    Staffing is maintained at the bare minimum, and when people leave (even giving months of notice) they wait as long as possible to replace them. A single injury or vacation puts everyone on forced overtime, and employees are generally required to work 6 day weeks for about 70% of the year.

    Management routinely throws employees under the bus when customers don't like an outcome.

    Company advancement is not encouraged, and if an employee is promoted they lose all seniority, causing supervisory positions to be filled from the bottom up.

    Advice to ManagementAdvice

    Respect your employees. Hire enough people. Replace your equipment on an appropriate timeline.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Senior management completely disconnected with individual FBO's and employee's.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at Signature Flight full-time for more than 8 years

    Pros

    Great customers and fast paced exciting environment.

    Cons

    In order to increase there bottom line they have sacrificed Customer Service. When I first started at Signature customer service was #1. After new CEO (Michael Sheeringa ) took over it was all about trying to take a little more from our loyal customers and give a little less. As customer service rep. this was very disheartening.

    Advice to ManagementAdvice

    Go back to the old Signature Flight Support and put your customers first. Be creative find other ways to make money that don't sacrifice customer service. Start listening to employee's comments on your once a year employee survey. Get back to be basics so that Signature Flight Support can be #1 where they belong.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Not worth it!!!!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Signature Flight

    Pros

    Lower level employees find a way to make it work.

    Cons

    Company lies to their entry level employees and local management is disorganized due to inconsistent upper management.

    Advice to ManagementAdvice

    Due proper research into events that's effect your employees instead of being afraid of getting sued and looking for the easy way out on terminating employees. Learn how to nurture and employee or two before you just can them. There was a reason you hired them.

  6. 1 person found this helpful  

    Very low pay stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Line Service Technician  in  Brooklyn, NY
    Current Employee - Line Service Technician in Brooklyn, NY

    I have been working at Signature Flight full-time for more than 10 years

    Pros

    full time employment, 401K, get to meet exciting people in the Corporate sector. Shift trades.

    Cons

    LOW PAY (try living on $10/hr in the NYC area), long hours, hard labor, high employee turn over rate, high consequence/priced responsibilities, no upper movement in the company thus no future. Bad upper management starting with the CEO.

    Advice to ManagementAdvice

    Pay employees better. Pay for the comparative regions they live in or for the high activity airports or for working out doors in extreme weather or to match the hard labor they endure.
    Companies as large as Signature should pay for the best equipment they can afford. Radios and uniforms should not be hard to ask for. Fuel hoses, bare hands and $25,000 hand bag VIP luggage do not mix. Provide for your staff.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    It was fun work. Plenty to do and keep busy, definitely something for a busy body.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Line Service Technician  in  Houston, TX
    Former Employee - Line Service Technician in Houston, TX

    I worked at Signature Flight part-time for less than a year

    Pros

    Steady work, interesting situations, not so challenging as it is tedious.

    Cons

    Can be monotonous at times, can be extremely busy at times.

    Advice to ManagementAdvice

    Hire people with some experience, train to tow sooner, have a steadier schedule.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Loving Aviation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Specialist  in  Austin, TX
    Former Employee - Human Resources Specialist in Austin, TX

    I worked at Signature Flight full-time for more than 5 years

    Pros

    When I worked at Signature, I enjoyed the people the most. I was a Human Resource Specialist for two Bases. I found my job to be challenging and rewarding, and felt I made a difference.

    Cons

    Human Resources can be a stressful job at times. You must remain unbiased at all times, and search for the truth.

    Advice to ManagementAdvice

    Listen to both sides of the story before making rash decisions. Confidentiality, and trust are key. I have listed 2010 as Last Year at Employer because it does not go back to 2004. I worked at Signature from 1999 to 2004.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Great pay, easy hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Signature Flight part-time for more than a year

    Pros

    Pay, being around expensive aircraft, fun people

    Cons

    A lot of managers, cold conditions in the winter, hot summers

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Money was okay for entry-level.. way over worked.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Line Service Technician  in  Santa Ana, CA
    Former Employee - Line Service Technician in Santa Ana, CA

    I worked at Signature Flight part-time for less than a year

    Pros

    Money wasn't terrible for starting pay. Tips were nice too. Good time to network with others.

    Cons

    Way over worked, management couldn't care less about you. Most equipment is broken or barely surviving.

    Advice to ManagementAdvice

    Get your stuff together.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Great place to start in the aviation career field

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Signature Flight

    Pros

    You get to work with a wide variety of aircraft. Coworkers are hard working and are fun to interact with.

    Cons

    Upper management can be out of touch with employees

    Recommends
    Neutral Outlook

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