Signpost

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Signpost Reviews

Updated August 14, 2014
Updated August 14, 2014
48 Reviews

4.5
48 Reviews
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Signpost Founder and CEO Stuart Wall
Stuart Wall
45 Ratings

Employee Reviews

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  1.  

    Never thought I would love a job doing phone sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Executive  in  Austin, TX
    Current Employee - Sales Executive in Austin, TX

    I have been working at Signpost full-time for less than a year

    Pros

    -Culture: Everyone I work with has become my good friend; some of my coworkers I now consider best friends. We are all so positive and supportive of one another, and it's great working some place where we both compete against each other and cheer on each other's successes. Also the happy hours are super fun!
    -Career growth: The fact that you have the potential to raise your base by 10K in less than a year is huge, and with it the opportunity to help train and support new hires is huge. And the fact that the company is growing so quickly means that opportunities for greater management roles are there for those who work hard and want to make it happen for themselves!
    -Product: For so many small businesses, Signpost really does help boost their online visibility and have a dramatic impact on their remarketing and retention. I love that I don't feel like a sleazy salesperson when I'm pitching people and getting people signed up. I know that I'm helping small businesses do something good for their business that they wouldn't or couldn't have done themselves.
    -Leadership: I think the management team does a really good job of taking and implementing feedback, to the best of their abilities. Compared to other places I have worked, my opinion and ideas are valued tremendously here; that's part of what makes Signpost such a great place to work

    Cons

    -Lack of diversity!!! Especially in leadership positions, with regard to both race and gender. We're in the middle of freaking Texas, how is the office almost all white people?
    -Low base means that slow months take a big hit to your paycheck
    -Cold calling and being pushy on the phone is not for everyone.

    Advice to ManagementAdvice

    -Take a more pro-active approach to recruiting a more diverse team (e.g. specifically reaching out to networking groups for people of color, women in business,etc). Even if you're not looking at it from a social justice standpoint, having a sales and leadership team that more closely reflects the shifting demographics of the US can only have a positive impact on the number of business owners we connect with, and improve our understanding of businesses' differing needs.
    -Set performance and workplace decorum expectations more clearly to newer hires to ensure that the culture remains fun, but still highly productive.
    -Explore outside resources for additional sales training materials.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Really cool place to work. You get to chose how successful you will be here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Executive  in  Austin, TX
    Former Employee - Sales Executive in Austin, TX

    I worked at Signpost full-time for less than a year

    Pros

    Cool, Family like environment. Growing fast and they really try to value their employees

    Cons

    Sales is tough. Don't take this job if you dont like repetition.

    Advice to ManagementAdvice

    Do more to reward top performers

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    LOVED IT!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  Denver, CO
    Former Employee - Sales Representative in Denver, CO

    I worked at Signpost full-time for more than a year

    Pros

    It is so much fun, yes its sales but the culture, people and product make it worth coming in everyday.
    Location, atmosphere, startup

    Cons

    I left because I moved out of the state.

    Advice to ManagementAdvice

    -uncapped commission
    - promotions are mostly done inside.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    A fast paced, future focused environment with a "we win" attitude that feels as if you are a part of a team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Signpost

    Pros

    The company not only values its clients and business relationships, but is founded on the idea of building long term success for all involved. Staff is friendly, fun loving, dedicated and hard working. Very easy office environment to feel motivated.

    Cons

    Must travel from the kegerator to the fridge to find domestic beer.

    Advice to ManagementAdvice

    Continue the ACM's and knowledge forums, they are informative and continue to build the team atmosphere.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Such a great work enviornment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiter  in  New York, NY
    Current Employee - Recruiter in New York, NY

    I have been working at Signpost as an intern for less than a year

    Pros

    I have been working with Signpost for 2 months now and it gets better and better everyday! The office is lively and super energetic, everyone is so helpful, and the perks are amazing. I don't have a single problem about working for such a great company. You don't really find many companies that are so eager to help their coworkers. Even though sales is all performance based and EXTREMELY competitive - everyone is eager to help a friend in need. I have been in the recruiting department for only a few short weeks as an intern and I am so sad that I will have to leave at the end of summer. This company is one that is going to do BIG things and continue to grow!

    Cons

    The keg has Belgium Beer in it

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Signpost is a great company that is heavily vested to the success and growth of their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Executive  in  Austin, TX
    Current Employee - Sales Executive in Austin, TX

    I have been working at Signpost full-time for more than a year

    Pros

    We work in a highly energetic and positive environment. Constant trainings and fun competitions within or office lead to great rewards in commission and prizes.

    Cons

    I am in sales. In any sales role there is a lot of pressure and quotas to chase monthly. Since it is a startup, the communication between offices can be slower to come around.

    Advice to ManagementAdvice

    More communication between departments and offices especially when considering role changes.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    Funny how the claim is that Signpost "believes in small local business".

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  Denver, CO
    Former Employee - Sales Representative in Denver, CO

    I worked at Signpost full-time for less than a year

    Pros

    -Uncapped commision
    -Downtown
    -Snacks
    -Young lively co-workers so you don't fall asleep making 100+ calls.

    Cons

    -Narrow minded management. Belief is not in other businesses, it is merely in there own.
    -Throughout interview process I was told that all my past experiences were a waste of time due to the industry.
    -Be it that you feel more confident succeeding elsewhere, they will be sure to put you down on your way out.

    Advice to ManagementAdvice

    Do not bag on other industries when your gig is to sell your service to companies in all of those other industries. If another career feels more suiting to an individual, as management you should merely wish them the best of luck. You may end up trying to sell my business your service. Good luck.

    Doesn't Recommend
    Approves of CEO
  9. 1 person found this helpful  

    Great first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  New York, NY
    Former Employee - Sales Representative in New York, NY

    I worked at Signpost full-time for less than a year

    Pros

    - Friendly work enviornemnt
    - Uncapped commission
    - Free snack
    - Plenty of incentivized competitions
    - Free happy hours

    The people you work with really make the job. Very supportive sales teams with a work hard/ play hard mentality.

    Cons

    - Pay is not very competitive
    - No promotion structure for longevity
    - Repetitive work/ Mind numbing

    It's a typical sales job. Cold calling 100+ times a day can really get redundant, but if you're good at it you can make a lot of money.

    Recommends
    Positive Outlook
    Approves of CEO

    Signpost Response

    Jul 7, 2014Manager of Sales Talent

    Thank you for the feedback, as we grow we will continue to map out a more robust promotion structure and career path here at Signpost. It is our hope that Singpost can become a world class ... More

  10. 1 person found this helpful  

    A Great Place to Build Your Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at Signpost full-time for less than a year

    Pros

    I have been at Signpost for less than a year and I have built my career more than I could have imagined. I started in sales, and found absolutely no success, but because of my hard work, the company offered my a position with the customer experience department as an account manager.

    Working for a start up, there are challenges, especially working in the developing customer experience department, but it also opens opportunities that would otherwise never be available. Since starting in account management, I have moved to a different office to help start the customer experience team in the Austin office and been promoted to a team lead promotion.

    The environment is exactly what you'd want from a start up and everyone is driven to succeed.

    Cons

    If you're looking for a mindless easy job, you've come to the wrong place. In every department, you need to drive your own success and your own career. Nothing is just given to you. Opportunities are there every day, but you need to make the most of them or you will struggle.

    Advice to ManagementAdvice

    Keep the transparency and honesty. I've never heard of a company that is as open and honest as Signpost especially when it comes to big picture successes and issues.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 3 people found this helpful  

    Exactly what I was looking for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer
    Current Employee - Software Engineer

    I have been working at Signpost full-time for more than a year

    Pros

    My many unrealistic goals in finding a new startup, all of which were met:

    Tech
    o A mature, experienced, gelled tech team with good communication skills.
    o Broad full-stack opportunities to learn new technologies, do big things and take ownership.
    o Top-of-the-line professional tools and processes (code reviews, continuous integration, deployment automation, etc)
    o Passes the (modernized) Spolsky Test and Jeff Atwood's Programer Bill of Rights.
    o Trustworthy and technologically adept leadership.
    o Tolerant of remote employees and flexible for working at home periodically

    Biz
    o Get-it-done startup culture but with above average compensation and a highly professional environment.
    o A business model that doesn't need virality to succeed.
    o Already making money with a solid sales team.
    o Solid executive leadership with benign, helpful investors.
    o Transparent, inclusive decision-making and information dissemination.
    o Don't be evil.

    Cons

    Everything on my "cons" list from a year ago has been fixed and then some. Same for 6 months ago and I expect that to continue. The main pain point right now is that there's so much we want to do and don't have enough tech resources.

    Advice to ManagementAdvice

    Keep doing exactly what you're doing.

    Recommends
    Positive Outlook
    Approves of CEO

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