SilkRoad Technology Reviews

Updated August 27, 2015
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2.8
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SilkRoad Technology President & CEO John Shackleton
John Shackleton
44 Ratings

Pros
  • Work from home opportunity - time off policies - (in 15 reviews)

  • Able to maintain a good work/life balance (in 9 reviews)

Cons
  • No training, this creates a lot of unnecessary time waste (in 6 reviews)

  • There is no training provided, very little onboarding, no career development, no raises, no bonuses, no 401k matching (in 5 reviews)

More Pros and Cons

100 Employee Reviews

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  1. Helpful (1)

    Pre-Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SilkRoad Technology (More than 3 years)

    Pros

    Great people to work with when I was there. Exciting space and really doing some interesting and nice things in the industry.

    Cons

    After the management change most of the long time employees that were there were immediately pushed out and or outright fired. Regardless of how well they did there job or what level they were within the organization. The products also started to suffer from older technology as well as feature creep. Was very difficult to sell what we were offering as the products got older and integrations never came to be.

    Advice to Management

    Get the tech in order, make sure they are integrated better. Don't over sell a vision that is unreasonable.


  2. FT Employee

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Unlimited paid time-off, flexibility, benefits

    Cons

    There was very limited promotion opportunity


  3. Very good company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SilkRoad Technology full-time

    Pros

    Good place to work. Allows to work remotely also.

    Cons

    Nothing much to mention at this time


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  5. Technical Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Unlimited time off, flexible schedule.

    Cons

    Consistent management confusion, need more software QA

    Advice to Management

    Step it up.


  6. Helpful (2)

    Good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Administrator in Winston-Salem, NC
    Former Employee - Systems Administrator in Winston-Salem, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SilkRoad Technology full-time (More than a year)

    Pros

    Company is going places, could have a bright future. Might be a target for a future buyout by a larger company in Washington State

    Cons

    Watch your back, Some managers will throw you under a bus. Get things in writing. Document, document, document. Print off e-mails and keep them.

    Advice to Management

    Get some of the management team some counseling on how to more effectively manage people, and how to control his temper. Put leaders in a better position to manage their own people. Leaders should learn how to effectively use their employees instead of wasting their time.


  7. Helpful (3)

    Better Opportunities Out There

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - R&D
    Former Employee - R&D
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    • Mostly great people to work with. • Good work\life balance. • Work from home opportunities. • Take PTO as you need it as long as you get your job done. • Decent health\dental. • VSP.

    Cons

    • Constantly on the re-active, i.e. putting out fires. • Not a lot of opportunity to learn\work with newer technologies. • Un-fulfilling work. • People that aren't great to work with, really aren't. • Discrepancies in un-competitive salaries. • When someone leaves, they are not replaced, leaving others to pick up the (chaotic) slack without any recognition. • Salary freezes, which were un-frozen this year (for some), but increases did not account for 3 years of missed raises. • No 401(k) match. • No bonuses.

    Advice to Management

    Treat your employees better. Stop dangling carrots, we all know the story of the boy who cried wolf. People want to trust you...


  8. Helpful (1)

    Great environment and people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL

    I have been working at SilkRoad Technology full-time (Less than a year)

    Pros

    Best co-workers ever, highly respectable company culture, great work/life balance

    Cons

    messy training and management styles


  9. Helpful (1)

    A Great Place To Grow

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Specialist in Chicago, IL
    Former Employee - Marketing Specialist in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SilkRoad Technology full-time (More than 3 years)

    Pros

    SilkRoad has great people who are passionate about what they do, SilkRoad provides development and growth opportunities, the products and industry are interesting and really help companies manage their talent. The customers are great, too. The company offers unlimited PTO. The ability to work from home/anywhere is awesome. Chicago office location in the loop is pretty nice.

    Cons

    Communication between departments can be a bit murky at times, but that has improved. While the concept of unlimited PTO can be great, it can be difficult to actually take time off. The workforce has been reduced and employees have had to absorb a lot of responsibilities, which is great for growth and learning, but the output expectations remain (sometimes unreasonably) high.

    Advice to Management

    The changes made in the last couple years have been great. The company is definitely headed in the right direction. Keep listening to the incredible group of talented and passionate employees!


  10. Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The culture is extremely flexible, "unlimited" PTO, great people overall.

    Cons

    Some uncertainty about the companies direction because it has changed over the last few years, but I am more confident about this in the past year.


  11. Great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great benefits, flexibility and life work balance

    Cons

    None that I can think of



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