Silver Diner
3.0 of 5 12 reviews
www.silverdiner.com Rockville, MD 1000 to 5000 Employees

Silver Diner Reviews

Updated Feb 11, 2014
All Employees Current Employees Only

3.0 12 reviews

                             

62% Approve of the CEO

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Bob Giaimo

(8 ratings)

25% of employees recommend this company to a friend
12 Employee Reviews
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    server

    Server (Former Employee)
    Reston, VA

    Prosgood money, great professional development. Opportunity to grow in the corporate.

    Consbesides some lazy employees, NONE

    Advice to Senior ManagementGet rid of lazy employees

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Meh

    Host (Former Employee)
    Cherry Hill, NJ

    ProsGenerally friendly environment, easy to get used to

    ConsNo breaks, often have to pick up slack of lazy coworkers, arbitrary testing and requirements, hectic work hours and often called to fill in for other employees last minute

    Advice to Senior ManagementTake into consideration advice from employees

    No, I would not recommend this company to a friend

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    Worst corporate team ever very gossipy and rude do not trust these people

    Manager (Former Employee)
    Laurel, MD

    ProsGreat customers and some employees

    ConsToo many hours, no breaks, no raises, no reviews, no feelings for managers busting their asses

    Advice to Senior ManagementActually make people your most precious resource

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Typical Waiter position.

    Server (Current Employee)
    Tysons Corner, VA

    ProsGood money on weekend mornings and evenings.

    ConsSlow any other time. Used to be overstaffed.

    Advice to Senior ManagementDon't micromanage the cleanup.

    No, I would not recommend this company to a friend

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    Extremely healthy, fresh and local food. Extremely low, troublesome and unreasonable pay!!

    Anonymous Employee (Current Employee)

    ProsThey have very good food. all of their stuff is unique, local and fresh. you get to eat with 50% employee discount once a day, besides that, don't do it.

    Conssurprisingly unexperienced General Manager which leads to picking an unexperienced Manager

    Advice to Senior Managementtake care of your servers, 3.63 an hour is an insult to them.

    No, I would not recommend this company to a friend

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    Great People

    Server (Former Employee)
    Reston, VA

    ProsWonderful Co-workers! Good summer and temporary job for good money

    ConsHigh uniform standards and a lot of sidework and silverware to roll on the weekends

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    it was a good experience

    Anonymous Employee (Current Employee)

    Prosfriendly staff, cool environment, flexible hours,

    Conscustomers can be rude, it can be slow

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    OK PLACE

    Manager (Former Employee)
    Woodbridge, VA

    ProsGreat Pay - Corporate staff keeps you wanting to work and always do the right thing .

    ConsOn store level makes you want to never show for work, Makes you feel horrible talks down to you and treat you less then human. Never took time to set example or help you get better. Was not a coach that lead the team well

    Advice to Senior ManagementGreat job now keep it up

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    Waiting tables still works

    Associate (Server) (Current Employee)
    Reston, VA

    Prossilver Diner has an informal atmosphere and is a very family-oriented restaurant. The employees are encouraged to be themselves and develop ongoing relationships with the guests. The guests feel like they are in a friendly home. Long-term employment at a server is more common here than in other restaurants.

    ConsAs with any waiting tables type job, you are subject to the whims of the guest. If they are having a bad day, you tend to bear the brunt of that. There is a tendency to use a blanket approach to dealing with a problem that has a specific source. Everyone has to suffer for the screw-ups of one or two persons.

    Advice to Senior ManagementThe same as I wrote as one of my cons - don't hold the whole crew accountable for the errors of a couple people, especially when the offending source is no longer employed. You know there are stronger and weaker servers there, the better servers should be granted more leeway than those that need to be more closely monitored.

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    Waitresses are people too!

    Server (Former Employee)
    McLean, VA

    Pros* Easy job to get
    * Can work many hours per week
    * Paid server training
    * Convenient location
    * Free parking
    * Reduced food prices during shift

    Cons* Cult-like atmosphere where employess recite the company values at the start of each shift; I was
       once actually reprimanded for adding the word "very" to one of these statments in front of the
       other staff when reciting
    * Employees overworked with no breaks for snacks during a shift; certain kitchen staff worked 60+
       hour weeks
    * Abnormal amount of side work for each shift; extra sidework during the closing shift which was 3
      am. on weekends
    * Dirty conditions (my section had ants) which increases abuse by customers and reduces tips;
      management told me to "give them a meal voucher if they noticed" when I pointed out the ants in
      an effort to improve customer service
    * Constant employee turnover

    Advice to Senior Management* Please remind management that ultimately customers are happier and money is saved when
       employees are well-treated and not constantly leaving the company
    * You would save hundreds of dollars on free meals if pest and dirt problems were corrected

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Silver Diner reviews and ratings — including employee satisfaction and approval rating for Silver Diner CEO Bob Giaimo. All 12 reviews posted anonymously by Silver Diner employees.