SilverSky

www.silversky.com
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SilverSky Reviews

Updated March 2, 2015
Updated March 2, 2015
41 Reviews
3.4
41 Reviews
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SilverSky CEO Tim Harvey
Tim Harvey
23 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    Very Good Company with a highly diversified support challenge

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Help Desk Analyst
    Current Employee - Help Desk Analyst

    I have been working at SilverSky full-time (less than a year)

    Pros

    Excellent training with very supportive management
    Good starting pay with opportunities to become very technically proficient
    A comfortable work environment
    Growing and staying current with lots of options for customers

    Cons

    Previous history of acquisitions has created a complex array of service environments to be supported
    Rigid structure for escalations and multiple tools depending on contracted service
    Challenge retaining staff once they become proficient in their roles

    Advice to ManagementAdvice

    Complexity of environment requires innovative approaches to retain employees valuable to them and to others. Focus on retaining managers using effective communications that leverage the talent of their staffs.

    Recommends
    Positive Outlook
  2.  

    The overall working environment is fine. Not very good benefits.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SilverSky

    Pros

    Standard job, no overtime. work 40 hours a week.

    Cons

    The benefit plan is OK, including insurance, 401K. No training program, they expect you to learn in work.

    Advice to ManagementAdvice

    Develop training and coaching program for new hires.

  3.  

    they have treated me well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Colorado Springs, CO
    Current Employee - Software Engineer in Colorado Springs, CO

    I have been working at SilverSky full-time (more than 10 years)

    Pros

    very flexible, people I work with are great. As long as you get you job done and do it well you will do fine.

    Cons

    Like any midsize company, times direction is not clear and at times communication is lacking.

    Advice to ManagementAdvice

    communicate all your employees want to know what is going on , all the time.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Great people, need more access to decision makers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SilverSky full-time (more than 3 years)

    Pros

    Office culture is top notch. The industry is exciting and there is room to grow.

    Cons

    Sometimes, executive management doesn't understand day to day operations in a way that affects prioritization.

    Advice to ManagementAdvice

    Spend some time with the folks doing the day to day.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Going no where...feels like the company is dying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Computer Systems Analyst in Denver, CO
    Current Employee - Computer Systems Analyst in Denver, CO

    I have been working at SilverSky full-time (more than 3 years)

    Pros

    Paychecks don't bounce....yet! I have coveredparking.

    Cons

    In the last half of the year, there is this hushed sort of vibe that some thing is wrong. A lot of older employees have left and the newer employees don't seem to know what they are doing.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    SilverSky has some terrific opportunities to provide great solutions but often misses the boat.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Sales Engineer in Denver, CO
    Current Employee - Technical Sales Engineer in Denver, CO

    I have been working at SilverSky full-time (more than 5 years)

    Pros

    Lots of flexibility in work hours. Great opportunities for networking and capitalizing on building substantial partnerships with customers Terrific Channel Partners and reseller partners that have forged lasting relationships. Great group of people to work with.

    Cons

    Lack of direction from the executive team. Company Goals and Objectives are not consistently or clearly communicated. Getting everyone on the same page and striving to meet the same goals within the organization is not encouraged or well articulated. No matching 401k. Corporate Traditions and celebrating the employees need to be revamped or revitalized. Various departments are isolated and often siloed from each other. Cross communication and collaboration is not fostered or nurtured as much as it could be. Professional growth and development opportunities are not substantially supported - other than: you can get your own training.

    Advice to ManagementAdvice

    Provide a matching 401k for employees. Clearly communicate goals and missions for the company, management team, and employees. Provide leadership styles and management styles and clearly communicate those to employees and direct reports. Encourage employees to think of their own management and leadership styles. Provide an org chart so employees know each other and what departments we work in and support. Focus more on what has made SilverSky successful in the past and revisit those successes. Maybe we need to evaluate what we've done well and what's brought the most success to the company and think about reincorporating those opportunities. Celebrate employee successes more effectively. A phone call or personal email from the CEO or CTO from time-to-time would probably go a long way for morale. "I heard you were instrumental in closing this deal....well done! Congratulations." Or, "I heard this customer was impressed by your above-and-beyond attitude. Thank you so much!"

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    Holding on by a thread - Kindve a messaging company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at SilverSky full-time (more than a year)

    Pros

    Fair amount of lenience when it comes to time off or working from home, if your the type of person who likes doing the same repetitive thing all the time, are not interested in moving up the ladder or just find comfort by a lack of change this is the place for you.

    Cons

    Compensation is a joke compared to compared to what the same positions at other companies earn in a 10 mile radius, but here your expected to grin and bear, work yourself into psychosis so that you burn yourself out so badly you can't bear to look at a computer screen after a few days of work. On-call? you better expect it. Overtime? If you signed up as an hourly employee and got lucky with your manager, you might be able to milk it. Every year the employees are told "we have had the most profitable year and have made so and so more millions of dollars and sales" yet we are consistently losing our good employees to companies who don't churn and burn through their staff, our security and messaging support and devs are severely lacking and raises are few and far between not to mention their is always favoritism behind it.

    As a former dev from the boston office I would'nt recommend this place to my worst enemy.

    Advice to ManagementAdvice

    Decide whether you want to be a messaging company or a security company. Your attempts at trying to do both are not working and it will end badly once customers start smartening up and the competition pulls them in. Treat your people better, hire more qualified developers and provide just a little transparency to all employees and departments.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Lots of variety

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SilverSky full-time (more than 8 years)

    Pros

    I've been here 8 years - my job and my supervisor has changed 5 times in that period. Since I like variety, this is a plus for me. Each of the people I have worked for has been a pleasant and easy boss. I do best when not micro-managed and I have not been in the entire time I've been here.

    Cons

    It can be tiring at times as you can get overloaded. Fortunately, there is an end to the overload - at least so far.

    Advice to ManagementAdvice

    While there are possiblities for advancement, I hear from a variety of people, that there aren't nearly enough, so people get discouraged.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in New York, NY
    Former Employee - Account Executive in New York, NY

    I worked at SilverSky full-time (more than a year)

    Pros

    Good product and really smart people with a lot of internal resources.

    Cons

    Lots of changes and boiler room mentality

    Advice to ManagementAdvice

    Cold calling does not work when selling an expensive cloud solution.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Use them as your " Steping Stone"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Messaging Support in Raleigh, NC
    Current Employee - Messaging Support in Raleigh, NC

    I have been working at SilverSky full-time (more than a year)

    Pros

    Dress code is casual, hours are flexible, If your looking to expand your networking, Exchange, Sec eng career this is a place where you can do it. Once you obtain the experience and certs needed, it's best you move on.

    Cons

    Thier expectations far exceeds their offering pay rate. Training= (DIY) the worst I've ever experienced. Although you are legally entitled to a lunch, & 2 breaks, dont expect to be able to take them and be able to leave on time that day.

    Advice to ManagementAdvice

    VP and above, QUALITY over Quantity.

    Recommends
    Neutral Outlook
    Disapproves of CEO

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