Silverado Reviews

Updated October 28, 2014
Updated October 28, 2014
60 Reviews
3.5
60 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Silverado President, Chairman & CEO Loren B. Shook
Loren B. Shook
39 Ratings

Review Highlights

Pros
  • you get the opportunity to make a difference every time you go to work (in 6 reviews)

  • The atmosphere with the kids and pets is incredible (in 3 reviews)


Cons
  • The only word that perfectly describes the Home Office atmosphere is (in 3 reviews)

  • Upper management with no knowledge of marketing becomes involved in the sale process (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Pretty Good Company...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Caregiver in Alhambra, CA
    Current Employee - Caregiver in Alhambra, CA

    I have been working at Silverado part-time (less than an year)

    Pros

    It's been six months working here, and I am pretty satisfied. I am a nursing student so I feel it's very important to get this type of experience out in the nursing field.

    -My boss is great! I feel comfortable going to April for questions and concerns and she is always on top of it! I am very grateful to have a boss that's approachable and tries to help me out as best as she could!

    -The atmosphere is pretty welcoming hence it's in a "house like" facility.

    -I love my residents...ahh, my job...I am not going to lie, it's hard work, but it's a great feeling to help others.

    -The Huntington sure loves to eat, and I do tooooo :) ..What can I say, food makes people happy = one big happy community.

    -Staff is all very friendly, I am the youngest one so I believe I adjusted to everybody quiet well...

    Cons

    -I am a part timer, so ...I kinda don't have weekends to myself. (my life goes on though...)

    -I have about 3-4 years of caregiving/CNA experience and I started off at the lowest/"starting" pay. It just makes me curious how much experience do you really need to have to start off a bit higher (I am at 10.50). . . (I am not complaining though, I am very grateful)

    I've been told to by a resident's family that silverado "markets" out to resident's family that their loved one will always have a ratio of 7:1. False. it's either 4:1, 3:1, or 2:1. I work PMs, and I don't think we need that many caregivers on the floor, however, 1 or 2 floaters would be nice. I only say that because yes, we work as a team, however we each have our own groups of residents to take care of, so floaters standing by (it least for the last half of our shift) would be very helpful to keep the whole team on track of schedule.

    Advice to ManagementAdvice

    -We need floaters on the floor to keep our schedules on track.
    -The pay could be slightly higher for people with a couple years experience. In general, we do get hit, slapped, come in contact with sicknesses, open wounds and bodily fluids putting ourselves at risk everyday...
    -I'd like to see some type of policy for us caregiver's protection against violent residents. I feel pressured when it comes to dealing with violent residents. I've been told before, "being afraid isn't an excuse, I don't wanna hear that..."

    ...that kind of offended me, what about my safety?

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Feel valued and that I'm making a difference

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Silverado full-time (more than an year)

    Pros

    My team is amazing and the support we have for one another, encouraged by Silverado's culture, is truly something I've never experienced before. Being a support system and resource for partners in the field helps to impact more lives and further Silverado's drive to change the way the world views individuals with memory loss. There are career opportunities and support from leadership to grow and reach further advancement. The work environment at the Home Office is wonderful, with a game room and walks for needed breaks, plus pets and children welcome at any time truly livens up the place.

    Cons

    Some of the systems and procedures are outdated and confusing, specifically around finance, but I'm hopeful as the company continues to grow, these will evolve too. The cost of benefits are also quite high, and while there are some incentives that help to offset that, lower cost plans would be appreciated.

    Recommends
    Positive Outlook
    Approves of CEO

    Silverado Response

    Oct 27, 2014Sr. Director of Employee Relations and Recruiting

    Thank you for being one our biggest cheerleaders! At Silverado, we truly value our associates and we are all here to make a difference and enrich the lives of those we serve. We know we can always ... More

  3.  

    Definitely one of the better companies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Caregiver
    Current Employee - Caregiver

    I have been working at Silverado full-time

    Pros

    -you get the opportunity to make a difference every time you go to work
    -if you're an animal lover it's great to have resident pets around
    -management seems to actually care about its employees
    -seems like they promote from within
    -can bring your pets or kids to work if they aren't a distraction
    -pay is slightly higher than other companies
    -if you're patient and kind this can be a very rewarding job
    -they often take steps to accommodate employees like adjusting schedules, shifts, etc
    -love the motto and how residents are expected to be treated with dignity and love
    -challenging

    Cons

    -hours can be inconsistent
    -the culture, at least the location I work at, can be very political and catty. There are many cliques and it's exhausting to have to try to navigate all of it and adjust to some coworker's attitudes.

    Advice to ManagementAdvice

    This is a challenging job that requires team work and although work politics can not always be controlled, SEVERAL coworkers have said that the gossip and unpleasant personalities have made them consider leaving. If this continues unchecked, the people who only work at Silverado because it's the highest paying job they could find are going to pressure away many of the people who actually align with the company's values.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Silverado Response

    Oct 27, 2014Sr. Director of Employee Relations and Recruiting

    Thank you for promoting and supporting Silverado. We are glad that you recognize that we make a difference every day and that as a company, we really do value our associates.

    Our culture is what
    ... More

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Cna

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Silverado

    Pros

    Coworkers are nice I love them

    Cons

    Mangers need to work are things

    Advice to ManagementAdvice

    Be nice

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Silverado Response

    Oct 27, 2014Sr. Director of Employee Relations and Recruiting

    Thank you for doing what you do to support those we serve. Please reach out to our Associate Concern Hotline or a member of our Home Office Human Resources team. We want to hear when our associates ... More

  6.  

    An enjoyment to work with seniors and people who have a heart for them.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounting Assistant in Azusa, CA
    Former Employee - Accounting Assistant in Azusa, CA

    I worked at Silverado full-time (more than 5 years)

    Pros

    I enjoyed being able to work with people who have a heart for seniors. It was also enjoyable to work and also have the time to interact with the seniors as well. I also love the fact that their motto is LOVE > FEAR.

    Cons

    One of the challenges is there wasn't much room to grow where you wanted to go. There are a few opportunities to grow but overall not much.

    Advice to ManagementAdvice

    A better opportunity for Caregivers/CNA/LVNs to actually get their breaks.

    Recommends
    Positive Outlook
    No opinion of CEO

    Silverado Response

    Oct 27, 2014Sr. Director of Employee Relations and Recruiting

    We want to extend our sincerest gratitude for your 5+ years of service to our community in Azusa. We would love to talk to you and learn more about what opportunities you would like to explore and ... More

  7. 1 person found this helpful  

    Most rewarding and fulfeeling job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Silverado full-time (more than an year)

    Pros

    Company of Integrity
    Really imbrace LOVE > fear:
    Silverado aligns with my core values are
    Allows you to be who you are
    Company that listens
    Believe in growing you in your carrer

    LOVE: Allows you to love all you incounters: Able to have true conversations
    INNOVATION: Listens to ideas to Make Silverado the best of the best: Truly World Class!
    FAMILY: Very important to have family involved and support family, from our resident's family to all associate family
    ENGAGEMENT: Allow you to engage with our residents to give them a more quality of life and associate are engaged with what they do & how they do it. True sense of pride and ownership.

    Get/Give: Silverado wants you to get more than you have to give.

    Truly allows you to make a difference

    Cons

    Not a thing! Keep it up!

    Advice to ManagementAdvice

    Keep doing what you're doing!

    I have a sense of pride working for a company who believe in what we do and believe in me.

    Recommends
    Positive Outlook
    Approves of CEO

    Silverado Response

    Oct 27, 2014Sr. Director of Employee Relations and Recruiting

    We are all proud of what each and every one of our associates is dedicated to every day – enriching the lives of our residents, clients and patients. Thank you for sharing your story with others ... More

  8.  

    I feel like I make a difference

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Silverado

    Pros

    The people are great! Everyone is friendly and supportive and I really feel like I'm making a difference. Leadership encourages personal growth and well-being. Love how Home Office associates are encouraged to visit communities and other locations.

    Cons

    None that I can think of.

    Advice to ManagementAdvice

    Be open to new ideas

    Recommends
    Positive Outlook
    Approves of CEO

    Silverado Response

    Oct 27, 2014Sr. Director of Employee Relations and Recruiting

    Thank you for being a part of Silverado and doing what you do, every day, to make the difference and improve the quality of life for those we serve. Our home office associates love to visit with ... More

  9. 1 person found this helpful  

    Best job I have ever had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Silverado full-time (more than 5 years)

    Pros

    The home office, the residents, and the engagement. The communities are beautiful and the residents lives are changed. Lots of growth opportunities and support.

    Cons

    Getting too close to the residents and patients and seeing their disease progress. Compensation is more than fair given all of the food and engagement but this could always be an area of improvement.

    Recommends
    Positive Outlook
    Approves of CEO

    Silverado Response

    Sep 8, 2014Sr. Director of Employee Relations and Recruiting

    I am so glad to hear that this is the best job you have ever had! Thank you for your 5+ years of service to those we serve.

    If there are any specific areas of improvement you would like to
    ... More

  10.  

    Love my job and the company - glad to be doing something good in the world!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA

    I have been working at Silverado full-time (more than an year)

    Pros

    The biggest perk of this job is helping families and this is by far the best job I have ever had. I look forward to going to work everyday and I appreciate the very high standards that are expected of every associate. The culture is amazing and I see it being practiced all the way to the top. Hard workers are rewarded and if you want to grow in your career, there are programs and support available. I feel that I am valued as a part of the team and I can always talk to my manager if I have issues. It is a friendly and loving environment.

    Cons

    Some of the operations and systems could be improved or updated, but I think that will happen over time and as the company grows. The benefits are a bit pricey.

    Advice to ManagementAdvice

    401K could be improved and vacation time could be increased or maybe have a couple more national holidays added to time off. Make decisions sooner about associates that are poor performers. Sometimes these people are kept in their job for a long time which puts more work on others and causes frustration and resentment.

    Recommends
    Positive Outlook
    Approves of CEO

    Silverado Response

    Sep 8, 2014Sr. Director of Employee Relations and Recruiting

    Thank you for your service to our residents, client, patients and their families. I believe we all come to Silverado for more than just a job. We come here for the opportunity help families in need ... More

  11. 1 person found this helpful  

    Home Away From Home

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Alhambra, CA
    Current Employee - Anonymous Employee in Alhambra, CA

    I have been working at Silverado full-time (more than 10 years)

    Pros

    Family Oriented, Great Benefits! Room for Personal Growth, You go home feeling good, knowing you've made a difference in the lives of others. You definately get more than what you give working at Silverado.

    Cons

    No Challenges. Every day is a blessing.

    Advice to ManagementAdvice

    Yearly Town Hall Meetings are a great way to stay connected Sr. Executives.

    Recommends
    Positive Outlook
    Approves of CEO

    Silverado Response

    Sep 8, 2014Sr. Director of Employee Relations and Recruiting

    It is so great to hear that you are getting so much out of being a Silverado associate. There are very few companies out there that take the time to allow associates to connect to the executive team ... More

Work at Silverado? Share Your Experiences

Silverado

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.