Silverlink Communications

  www.silverlink.com
  www.silverlink.com
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Silverlink Communications Reviews

9 Reviews
2.8
9 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Stanley Nowak
4 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    A good company to work for, employees and management are very professional and friendly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Product Manager  in  Burlington, MA
    Former Employee - Senior Product Manager in Burlington, MA

    I worked at Silverlink Communications full-time for more than 3 years

    Pros

    Sane working hours, usually less than 60 hours a week. Nice bonuses and company outings, charity, health clubs etc.

    Cons

    A bit slow on the technology adoption front.

    Advice to ManagementAdvice

    time-off could be better.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great people, good mission, career path options pretty thin

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Burlington, MA
    Current Employee - Anonymous Employee in Burlington, MA

    I have been working at Silverlink Communications full-time for more than 5 years

    Pros

    They hire some really solid people. The product / service concept is good.

    Cons

    Exec Management not crazy about working from home, but some managers allow it.
    Top out on advancement opportunities pretty quickly
    No 401K matching
    Bonuses are not strongly in sync with quality of work and meeting personal goals; weak employees can get strong bonuses because they have good clients where a strong employees with challenging clients are not rewarded.
    Strong employees carry a disproportionately larger amount of the workload than the weaker employees.

    Advice to ManagementAdvice

    Balance the workload for employees. Get rid of the dead wood. Provide real opportunities for advancement rather than just title changes.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Silverlink Communications is a terrible working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager  in  Burlington, MA
    Current Employee - Program Manager in Burlington, MA

    I have been working at Silverlink Communications full-time for more than a year

    Pros

    Great cookies and crackers selection. I advise you to buy your own saltines.

    Cons

    Product Management was a weakness for years. Analytics is basically Coke-vs-Pepsi A/B testing, nothing more. As others have said here, nobody is friendly or talks. Senior managers are condescending and rude: to each other. A lot of internal discord, i.e., yelling and screaming. The companies’ employees treat their largely contractor workforce very poorly. Silverlink Communications has gone through many rounds of involuntary force reductions. The Java-based infrastructure is from the stone age and the UI is so bad I thought they were showing me a joke web site when I first started using their application. The company cares nothing for its clients or customers, regarding them with utter disdain, which has caught up with them in the marketplace.

    Advice to ManagementAdvice

    If you cannot treat people with decency, they will leave Silverlink Communications, and get a better job. People talk about their former employers on social media. You should show more respect to your employees, clients, and customers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    You take the good, you take the bad...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Burlington, MA
    Current Employee - Anonymous Employee in Burlington, MA

    I have been working at Silverlink Communications full-time

    Pros

    You will not be micro-managed if you are a solid performer. There is a strong sense of teamwork and folks are willing to help out those who try. You are working for a company that can make a difference.

    Cons

    Too many warm bodies taking up seats and adding little value. Program/application issues that hinder productivity need to be corrected. Provide training vs. presentations. Long overdue for product documentation. Critically need a technical writer.

    Advice to ManagementAdvice

    Trust your team to work on the details. Give employees some credit. Treat them like adults. Take the advice of team members when bringing in new employees. Don't hire folks who are not well rated after the interview process.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Breath of fresh air in a job market that can be less than enjoyable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Burlington, MA
    Current Employee - Anonymous Employee in Burlington, MA

    I have been working at Silverlink Communications full-time for less than a year

    Pros

    Nice, friendly people. Good pay. Good benefits. Friendly "work hard/play hard" culture (and boy do they mean it on both sides!). Easy location, resources available, smart/driven people who really seem to want the company to succeed. Not yet ruined with an overbearing corporate feeling. Kitchen with drinks/snacks, etc.

    Cons

    Growing pains show. Lack of process can be chaotic. Lots of cooks in all the kitchens because of the start-up feeling.

    Advice to ManagementAdvice

    Keep up the good work with the feeling, culture, and good hiring. Tighten up process across departments so that growth can continue without the extreme fire-drill feeling that a lot of projects seem to have right now.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Silverlink is a fun environment with good people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Burlington, MA
    Current Employee - Anonymous Employee in Burlington, MA

    I have been working at Silverlink Communications full-time

    Pros

    Smart and experienced coworkers make it a great place to learn
    Approachable managers who are invested in their workforce
    Emphasis on work/life balance
    Frequent social events
    Small but profitable company with start-up vibe

    Cons

    Random busy / not busy work cycle - fastpaced one day and slow the next
    Infrequent but occasional weekend time is requested (not required, differs by division)
    Issues faced can be challenging and performance expectations are high
    Different teams' experiences may vary from "Pros" listed - i.e. some have less fun than others
    Not a place for people with poor communication skills and lack of initiative

    Recommends
    Positive Outlook
    Approves of CEO
  8. 4 people found this helpful  

    product management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Product Manager  in  Burlington, MA
    Current Employee - Product Manager in Burlington, MA

    I have been working at Silverlink Communications

    Pros

    startup environment has the flexibility

    Cons

    limitations of a startup environment!

    Advice to ManagementAdvice

    Be fair to all

    Doesn't Recommend
    No opinion of CEO
  9. 5 people found this helpful  

    Workplace where no body really talks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Business Analyst  in  Burlington, MA
    Former Employee - Business Analyst in Burlington, MA

    I worked at Silverlink Communications

    Pros

    Small work environement. Good food.

    Cons

    No communication with supervisor. All eat lunch alone.

    Doesn't Recommend
    No opinion of CEO
  10. 3 people found this helpful  

    Aloof

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Silverlink Communications

    Pros

    Coffee, snacks, can wear jeans every day, salary

    Cons

    A company with liquor in the fridge = a fun, inviting company usually. Not the case here. It is an odd environment that I hope to never experience again. Only some people talk. Only some are *mildly* friendly. Difficult to assimilate and infiltrate.

    Advice to ManagementAdvice

    try to be less aloof

    No opinion of CEO

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