Simon Property Group

  www.simon.com
  www.simon.com

Simon Property Group Reviews

Updated October 12, 2014
Updated October 12, 2014
114 Reviews
2.8
114 Reviews
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Recommend to a friend
Approve of CEO
Simon Property Group Chairman and CEO David Simon
David Simon
51 Ratings

Review Highlights

Pros
  • Great benefits some of the lower level managers understand the importance of family (in 5 reviews)

  • They treat their full-time employees well (in 3 reviews)


Cons
  • No work-life balance depending upon which department you're in (in 8 reviews)

  • At that point, upper management can then get their jollies kicking you around (in 12 reviews)

More Highlights

Employee Reviews

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  1.  

    I worked at Simon Property Group

    Pros

    Good company to put on resume.

    Cons

    Little room for any sort of change.

  2.  

    Guest Service Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Service Representative in Charlotte, NC
    Current Employee - Guest Service Representative in Charlotte, NC

    I have been working at Simon Property Group part-time (less than an year)

    Pros

    I like being alone sometimes

    Cons

    Where do I begin?
    There are no benefits. None at all. they consider 30 hours a week full time. I used to work at least that much and I did not receive any full time benefits. I come in on my days off to work because my manager harasses me and calls multiple times until I am forced to answer. I never get to enjoy my days off. I always come in when they need me to but when my car broke down and I was unable to make my shift, I still got in trouble for not coming in to work. I informed her the night that it happened. So, on top of my only mode of transportation breaking down, I had my boss calling me four different times making the situation more stressful. They harass all of us. I do not like the management at all. There is a tremendous lack of communication and only the reps take the fall for it because we deal with customers first hand. We are never informed of any changes that go on until we are being reprimanded for doing what we thought was going on. There is hardly ever a manager there, they are off every weekend. This is completely ridiculous because we are a brand new shopping center and we have new people that did not get proper training. I did not have a proper training and I have been here for three months now. They expect us to know information that they do not tell us until it is too late. My manager messed up in a big way because she didn't provide us with paperwork we needed which can lead to the termination of my coworker. I had him there as a witness to show that the paperwork was not there, she came in before him the next morning, printed out the paperwork, put it in the binder and told him it was there the whole time and that I just didn't see it, which was not true. We cannot trust the management. My manager does not even know the terms of out mall gift cards. She doesn't really talk to us, she leaves sticky notes everywhere and expects her job to be done that way. There is no face-to-face communication. I feel that leaving notes everywhere insults our intelligence, if you are a manager, you need to communicate information to your staff professionally, not like children.

    There is even a lack of communication between management. Our general manager doesn't ever know what is happening with the booth. I think that they have given the guest service manager too much power.

    Advice to ManagementAdvice

    Work on your communication. Having every weekend off is a bad idea. Those are the busiest times. And you all should close more.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    Poor upper management and employee development.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Manager in Omaha, NE
    Former Employee - Customer Service Manager in Omaha, NE

    I worked at Simon Property Group full-time (more than an year)

    Pros

    The company did pay for medical insurance at that time, I do not know if they still do. The u8niform choices were not as bad as some companies that I've worked for.

    Cons

    The mall was so poorly managed and physically upkept that tenants were pulling out of their leases left and right. It was impossible to make corporate set goals to sell mall gift certificates in a dying mall! Upper management worked banker's hours and had no idea what really went on nights and weekends at the mall.

    Doesn't Recommend
    No opinion of CEO
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  5. 2 people found this helpful  

    Most long-term employees are cutthroat and not team players although they preach teamwork

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Simon Property Group full-time

    Pros

    Great relationships with tenants, work life balance is good depending on the mgmt team, opportunity to learn a lot more than just your job, and there is generally flexibility with scheduling.

    Cons

    The lack of a proper training program with the amount of informational knowledge required to conform to the "Simon" way. Actual company values are not the greatest.

    Advice to ManagementAdvice

    Put together a better (formal) training program for new hires.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Great place with a lot of great people but no balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Financial Analyst in Indianapolis, IN
    Former Employee - Senior Financial Analyst in Indianapolis, IN

    I worked at Simon Property Group full-time (more than 5 years)

    Pros

    The people form a community and a lot of long-term employees with 20+ years experience are within the ranks. Can be a lifetime career depending upon your career goals.

    Cons

    Very little upward mobility due to the stable (read sedentary) nature of the middle management staff. No work-life balance depending upon which department you're in.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Growth at Simon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Simon Property Group full-time

    Pros

    field level management cares about employees

    Cons

    coporate management not in the field enough

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8.  

    Overall good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Simon Property Group full-time

    Pros

    If you are willing to relocate you can move up quickly in the company. Compensation is ok.

    Cons

    The holiday season can really wear on you. Direction from corporate departments can be conflicting.

    Advice to ManagementAdvice

    Listen to the field.

    Recommends
    Positive Outlook
  9. 2 people found this helpful  

    Horrible employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Services Lead in Torrance, CA
    Former Employee - Guest Services Lead in Torrance, CA

    I worked at Simon Property Group full-time (more than an year)

    Pros

    Flexible scheduling because of mall hours

    Cons

    Ever-changing practices/rules, extreme expectations for minimum compensation, no benefits, no promotion from within, distrustful management, unfair termination of employees (not me, but others), management plays favorites, racist management

    Advice to ManagementAdvice

    Promote from within, get organized, stop changing programs in small ways and look at them in a bigger sense to see how to effectively implement changes that will make an impact on a larger scale, value all of your employees (even the "little" guys), compensate appropriately for the amount of work you are requiring.

    Doesn't Recommend
    No opinion of CEO
  10. 1 person found this helpful  

    Big company, big responsibilities, but little control over destiny

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at Simon Property Group full-time (more than an year)

    Pros

    Solid and secure company, benefits are great, annual bonuses fair, top brands

    Cons

    Micromanagement of properties, inability to affect change, limited and shrinking operational budgets, low base pay in comparison for similar responsibilities, top down management, layers of reporting - often overlapping

    Advice to ManagementAdvice

    Listen to the field teams, open lines of communication, streamline processes, work on the company culture in the field

    Doesn't Recommend
    No opinion of CEO
  11.  

    If you don't like how things are run, find another job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Services Representative
    Former Employee - Guest Services Representative

    I worked at Simon Property Group full-time (more than 5 years)

    Pros

    On a local level, the management teams tend to be great. They work with you. They are friendly. They become almost like family. They do offer great benefits for full time employees. Health insurance, vacation, sick, and personal leave. Flexable schedule.

    Cons

    On a corporate level, you are constanly reminded that you are replacable. If you do not like how things are run, you are told to go some place else. Now, if you work for the company for a long time, that kind of mentality is disheartening. And if you are guest service rep, you might as well quit. They do not care about you. the benefits are only offered to full time staff. But they no longer hire full time GSRs. They don't want to waste money on employee satisfaction, especially at such a low level. And it's basically impossible to move up. They will hire someone outside of the company rather than promote from within. And, if you are promoted (by sheer luck), you will have to travel to a different location. The position themselves can be difficult because they expect them to work a position that should be done by two or three people. That's why they make financial records every year.

    Money wise, the company loves to waste it. They are always coming up with new and exciting ways to brand themselves that never bring in new revenue. You will see multiple new projects being launched in a few years. They do not put any money toward people and positions that actually bring in revenue. My philosphy has always been, if you empower the people that act as the face and voice of the company, you will see increase and repeated business. They do not give employees incentives unless it's holiday. They do not pay employees a decent livable wage. And their budgetting is a joke.

    It's also impossible to tell what their goals are. For the five years I have worked at this company, the focus at my level was selling giftcards. Now, they have turned it into almost conceirge like. They are also branching into tourism. Trying their hardest to reach out to international travelers. Well, it doesn't seem to be doing anything. They own malls. Not resorts. They call it their new "rebranding." New uniforms, new responsibilities, new everything. More work, but still only barely making enough money to live off of.

    Advice to ManagementAdvice

    On a local level, just remember that you work as a team. The office environment can be really competetive, untrusting, and toxic at times. But if you focus on a common goal and work together, there can be a lot done.

    Coporate level, they need remember that they don't work in the real force of the company. They sit in their offices and come up with goals, new ideas, and impossible reaches without actually thinking of the reality of implementing them in a realistic situation. To them I suggest they pull from actual employees. Have a poll, see what has worked, what hasn't work. Get the employees involved. Make them a part of the company and stop telling them to just deal or move someplace else. That is not how you should treat your employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Simon Property Group Photos

Southern View of Indianapolis (Lucas Oil) from the Terrace

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