Simon Property Group

www.simon.com
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Employee Reviews

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  1. 1 person found this helpful  

    Good healthy company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Simon Property Group full-time (more than 10 years)

    Pros

    Good benefits, decent policies, job security

    Cons

    Every company has its pros and cons.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    I worked for Simon Property Group at Ontario Mills as a Guest Service Representative.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Guest Services Representative in Ontario, CA
    Former Intern - Guest Services Representative in Ontario, CA

    I worked at Simon Property Group as an intern (less than a year)

    Pros

    As a Guest Service Representative, I learned a whole lot about how malls function and how retail stores market themselves to customers. Its a great way to get your feet wet in the fashion industry too.

    Cons

    Some challenges were putting up with rude customers. But that's what customer service is all about.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 4 people found this helpful  

    Tenant Coordination - Do not expect this to be a positive career move, you will get no respect from upper management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tenant Coordinator in Indianapolis, IN
    Former Employee - Tenant Coordinator in Indianapolis, IN

    I worked at Simon Property Group full-time (more than 5 years)

    Pros

    Good salary at time of hire.

    Cons

    Din't let the good salary entice you to take a position in Tenant Coordination. They lure you in with a good salary and give you time to increase your standard of living. Once they think you can't afford to quit (they do pay on the upper end of the scale and it makes leaving difficult), they will begin to tell you how terrible your work is, degrade you and try to reduce your self esteem (another tactic to keep you from leaving). You will ultimately feel trapped and hopeless. At that point, upper management can then get their jollies kicking you around. Think I'm joking???
    Salary growth stalls almost immediately but you won't find that out until your first performance review. No matter how much you excel and contribute to the success of the department. T.C. Executives have favorite employees who benefit economically from the entire team's effort. If you are not one of those favorites, despite how much you excel and contribute, you will get little to no bonus or salary increase, not even basic cost of living while others who are favorites will get showered with rewards and accolades.
    Beware: Tenant Coordination Executives practice corporate bullying and encourage their management staff to do the same... and they do. Tenant Coordinators do not coordinate tenants, they are upper management's crash test dummies. Upper management will do their best to make you crash and then call you a dummy.
    Remember, HR is a department that exists to protect the company, not the employees. HR will make that very apparent, if you ever go to them with an issue.

    Advice to ManagementAdvice

    Treat employees equally and with respect.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Conservative company that does not like input for change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounting Analyst in Indianapolis, IN
    Former Employee - Accounting Analyst in Indianapolis, IN

    I worked at Simon Property Group full-time (less than a year)

    Pros

    Office Culture, Employees that have been with the company for a long time

    Cons

    Conservative Company that does not like input for change

    Advice to ManagementAdvice

    Leadership needs to be more available to lower level employees input for change

    Doesn't Recommend
    Neutral Outlook
  6.  

    I felt like this was a job, but not a career choice.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Services Representative in Port Charlotte, FL
    Former Employee - Guest Services Representative in Port Charlotte, FL

    I worked at Simon Property Group part-time (less than a year)

    Pros

    Customer Interaction and marketing experience were very necessary, and being able to advertise and up-sell was very important.

    Cons

    there was little to no room for advancement, and when the opportunity arose, they went outside the company without evening interviewing current people from within the company.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Guest Service Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Service Representative in Charlotte, NC
    Current Employee - Guest Service Representative in Charlotte, NC

    I have been working at Simon Property Group part-time (less than a year)

    Pros

    I like being alone sometimes

    Cons

    Where do I begin?
    There are no benefits. None at all. they consider 30 hours a week full time. I used to work at least that much and I did not receive any full time benefits. I come in on my days off to work because my manager harasses me and calls multiple times until I am forced to answer. I never get to enjoy my days off. I always come in when they need me to but when my car broke down and I was unable to make my shift, I still got in trouble for not coming in to work. I informed her the night that it happened. So, on top of my only mode of transportation breaking down, I had my boss calling me four different times making the situation more stressful. They harass all of us. I do not like the management at all. There is a tremendous lack of communication and only the reps take the fall for it because we deal with customers first hand. We are never informed of any changes that go on until we are being reprimanded for doing what we thought was going on. There is hardly ever a manager there, they are off every weekend. This is completely ridiculous because we are a brand new shopping center and we have new people that did not get proper training. I did not have a proper training and I have been here for three months now. They expect us to know information that they do not tell us until it is too late. My manager messed up in a big way because she didn't provide us with paperwork we needed which can lead to the termination of my coworker. I had him there as a witness to show that the paperwork was not there, she came in before him the next morning, printed out the paperwork, put it in the binder and told him it was there the whole time and that I just didn't see it, which was not true. We cannot trust the management. My manager does not even know the terms of out mall gift cards. She doesn't really talk to us, she leaves sticky notes everywhere and expects her job to be done that way. There is no face-to-face communication. I feel that leaving notes everywhere insults our intelligence, if you are a manager, you need to communicate information to your staff professionally, not like children.

    There is even a lack of communication between management. Our general manager doesn't ever know what is happening with the booth. I think that they have given the guest service manager too much power.

    Advice to ManagementAdvice

    Work on your communication. Having every weekend off is a bad idea. Those are the busiest times. And you all should close more.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    While the company is an industry leader, management cares only about the bottom line and not the people that make it all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN

    I worked at Simon Property Group full-time (more than 10 years)

    Pros

    SPG owns and operates many of the nations top retail destinations. They are truly an innovative industry leader. David Simon has an excellent understanding of Wall Street. The company is financially solid.

    Cons

    You are expected to work long hours and put the job ahead of family or personal pursuits. There is no work life balance. Upper management leads by intimidation tactics. Your job is always in jeopardy.

    Advice to ManagementAdvice

    Take a moment to thank the people that make it all possible. They are all on your team, but you have lost immeasurable talent because people will only put up with it for so long before they leave.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  9.  

    I worked at Simon Property Group

    Pros

    Good company to put on resume.

    Cons

    Little room for any sort of change.

  10. 3 people found this helpful  

    Poor upper management and employee development.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Manager in Omaha, NE
    Former Employee - Customer Service Manager in Omaha, NE

    I worked at Simon Property Group full-time (more than a year)

    Pros

    The company did pay for medical insurance at that time, I do not know if they still do. The u8niform choices were not as bad as some companies that I've worked for.

    Cons

    The mall was so poorly managed and physically upkept that tenants were pulling out of their leases left and right. It was impossible to make corporate set goals to sell mall gift certificates in a dying mall! Upper management worked banker's hours and had no idea what really went on nights and weekends at the mall.

    Doesn't Recommend
    No opinion of CEO
  11. 2 people found this helpful  

    Most long-term employees are cutthroat and not team players although they preach teamwork

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Simon Property Group full-time

    Pros

    Great relationships with tenants, work life balance is good depending on the mgmt team, opportunity to learn a lot more than just your job, and there is generally flexibility with scheduling.

    Cons

    The lack of a proper training program with the amount of informational knowledge required to conform to the "Simon" way. Actual company values are not the greatest.

    Advice to ManagementAdvice

    Put together a better (formal) training program for new hires.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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